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elkz
New Member
September 24, 2026
Solved

education verification

  • September 24, 2026
  • 1 reply
  • 21 views

I have already submitted every possible document that I can obtain from my university’s website, but my documents still cannot be verified because they say the current date is missing. I understand why this is causing an issue, but unfortunately, I don’t have any other documents available.

I’m currently a student and I’m really struggling because I need to complete this verification for my classes. If there is any other way to verify my student status using the documents I have already provided, I would really appreciate your urgent help. I’m worried that I won’t be able to complete my coursework if this issue isn’t resolved soon.

Please help me as soon as possible. Thank you so much for your understanding.

    Best answer by Celine_

    Hey ​@elkz ,  I’m sorry to hear you’re having trouble completing your verification, especially when you need Figma for your coursework!

    Higher Education verification and document reviews are handled directly by SheerID. Figma Support can’t review your documents or override the verification result.

    Please contact figmasupport@sheerid.com and include your SheerID Request ID, if available. Their team can review your case and advise you on the available next steps. Please also check your spam or junk folder for their response. Thank you

    1 reply

    Celine_
    Figmate
    Celine_Answer
    Community Support
    September 24, 2026

    Hey ​@elkz ,  I’m sorry to hear you’re having trouble completing your verification, especially when you need Figma for your coursework!

    Higher Education verification and document reviews are handled directly by SheerID. Figma Support can’t review your documents or override the verification result.

    Please contact figmasupport@sheerid.com and include your SheerID Request ID, if available. Their team can review your case and advise you on the available next steps. Please also check your spam or junk folder for their response. Thank you