Skip to main content
meryembayram
New Member
July 28, 2025
Solved

My site is not getting indexed by Google due to missing robots.txt

  • July 28, 2025
  • 8 replies
  • 881 views

Hello Figma Support Team,

I’ve built and published my site via Figma Sites under the custom domain: www.cozumyapitr.com

However, when I try to submit the site to Google Search Console, I get the following error:

❌ “URL cannot be indexed. robots.txt could not be fetched.”

I’ve checked manually and indeed the robots.txt file returns 404 Not Found.

Can you please assist me with enabling the robots.txt file or resolving this issue so that my site can be indexed by Google?

Thank you very much.

Best answer by quaylekat

I ran into the same issue and ended up adding a robots.txt manually to the root directory through my hosting settings. After that, Google started indexing pages normally.

8 replies

Figmate
July 29, 2025

Hi ​@meryembayram ,

 

I understand you're having trouble submitting your custom domain site to Google Search Console due to an error.

To cover the basics, could you please confirm that the "Exclude all webpages from search engine results" option is unchecked? Here's how to check:

  1. Open your Sites file.

  2. Click the [Settings] icon in the left navbar.

  3. Select [General].

  4. Look for the [Exclude the website from search engine results] option.

  5. Make sure this box is unchecked.

You can manage this setting both site-wide and for individual pages. Once you've made this change, remember to republish your site for the changes to take effect.

Here's our guide that includes these details: Edit website settings
 

If you've checked the above and are still facing the issue, I recommend submitting a support request through this secure form: Submit a request.

When you submit the request, please refer to our guide on Submitting a bug report and include the URL of this forum post. This will give our team the full context and help them take a closer look to assist you.

 

Thanks,

quaylekat
quaylekatAnswer
New Member
September 26, 2025

I ran into the same issue and ended up adding a robots.txt manually to the root directory through my hosting settings. After that, Google started indexing pages normally.

ksn
Figmate
Community Support
September 26, 2025

Hey ​@quaylekat - I appreciate you responding and offering a solution that worked 😄 I marked it as the best answer.

If you notice that things stop indexing normally again, just send another reply mentioning me.

Tnilloben
New Member
October 1, 2025

I had the same problem and realized the robots.txt file needs to be manually added. I ended up creating it myself and uploading it through my hosting settings.

IMPERIUM SECURITY SERVICES
New Member
November 21, 2025

How can I manually upload the robots.txt, please? I have the same problem

AgenceCaza
New Member
March 31, 2026

How can we manually upload the robots.txt files ? 

00Adam00
New Member
April 22, 2026

If you have another server or way of serving static files, you can use Cloudflare workers: Building Publicly: Figma Make sitemap.xml and robots.txt

Jared Marquez
New Member
September 23, 2026

I think it’s absurd that this platform allows me to host a site, but won’t let me add a robots.txt to the root wihtout exporting my site and paying for some new hosting platform