Guidance Required Regarding Connect End of Support and Impact on Our Atlassian Instance
Hello,
We have received a notification indicating that your app may stop working after January 2027 because it is currently running on a platform that will no longer be supported.
As your app is actively used in our Atlassian Cloud environment, we would like to understand your plans regarding this change and how it may affect our organization.
Could you please provide information on the following points?
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Migration Strategy
- Do you plan to migrate the app from Atlassian Connect to Forge or another supported platform?
- Is there already a migration roadmap or target timeline available?
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Impact on Existing Functionality
- Will the current app continue to function without changes until January 2027?
- Are there any features that may be impacted or deprecated before that date?
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Customer Actions Required
- Will any action be required from our side to support the migration?
- Will reinstallation, configuration changes, or data migration be necessary?
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Licensing and Commercial Impact
- Will there be any changes to licensing, pricing, or app editions as part of the migration?
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Business Continuity
- In the event that the app is not migrated before Atlassian's end-of-support date, what alternatives or recommendations do you have for existing customers?
As we are currently reviewing all applications affected by Atlassian's Connect end-of-support announcement, understanding your plans will help us assess potential risks and prepare any required actions well in advance.
We would appreciate any documentation, roadmap information, or estimated timelines you can share.
Thank you for your support, and we look forward to your guidance.
Kind regards