Hello, this is a new account and I wanted to try and apply for student plan but always run into this error after couple of tries. I tried to file a report but I need to use Figma asap for my university courses. Can anyone help me answer how to fix this?
Addendum: I am an offshore student studying in Oman and an Online Distant e-Learner from University of the Philippines Open University. I wonder if this discrepancy affects my application?
Hi
SheerID handles the verification process for higher education applications, and their team can look into yours. I can’t access or share application details in a public thread, so I can’t say whether your location is a factor. This resource covers the requirements for applying and how to troubleshoot the most common issues: Figma for Education → Verify your education status.
If you haven’t already, please send your report to figmasupport@sheerid.com so it reaches the right team.
Hope this helps move things forward. If any other questions come up, feel free to let us know.
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