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File name: Design LMS WireframeWorkspace/team: 곽시윤's teamAround 1:40 PM today, I restored/viewed an older version (~v23).Before that, version 77 correctly showed my latest work.After the restore event, all versions from v60–v79 now display the same outdated canvas state.I carefully checked the visible version history and could not find any separate autosave checkpoints in the UI.This appears to be a version history/snapshot reference issue.Is there any way to recover the pre-restore checkpoint or autosave state server-side?

When I first load my presentation into presenter mode on figma slides, and I transistion from one slide to the next there is what seems like a 3 second delay on one of my smart animations, but if after this bug happens, I move back a slide and try again, there is no delay and it work perfectly!I really can not have this delay happen while presenting on stage!If you need a video I can submit one.

i followed all steps force quite update close the pc but still this issue is here and it just happened

Hi Figma Support Team,I am writing to request a refund for a recent subscription charge on my account.Yesterday, on 2026/05/17 20:53, I was charged 22,75$ (34,068won) for the paid plan. However, I am a student/educator and my account has now been approved for the free Figma Education Plan.Since I am eligible for the free educational access, could you please help me cancel the paid subscription and process a full refund for the charge made yesterday?Here are my account details: Figma Account Email: (redacted by the moderator due to PII) Transaction Date: 2026/05/17 20:53 Amount Charged: 22.75$ Thank you so much for your understanding and assistance.Best regards, 조성은

Figma spell check does not work. I have tried every methods I can see in the forum. still not working. Literally every one of them.

I successfully logged into my school email on Figma today, but on the page applying for a school education plan, after filling in some basic information, the page displayed "Get the free Figma Education plan for your classroom, Please follow the steps below to verify your education status“However, I haven't received the verification email, even though I received emails when verifying a new account login previously.I hope Figma can help me resolve this issue, or perhaps I can send proof of enrollment and use another method to verify my education status. Thank you.

Hi,My prototype keeps restarting unexpectedly in Figma.When using “After Delay” and “Mouse Enter”, the flow randomly jumps back to the first frame before animations finish in Present mode.I suspect there may be conflicting interactions on the same frames or components.What I’ve checked: No intentional loops in prototype flow Recreated interactions Tested in a simplified file Issue is reproducible consistently.Video (if needed):https://drive.google.com/file/d/1RuX-Dw3dh4GIyo86D9McuMPQTTBTOVF5/view?usp=sharing Could you please help confirm whether this is a bug or a configuration issue?Thanks.

Figma Make keep creating content which you can’t see. The preview version button doesn’t do anything. 8/10 I have to say I can’t see what you did and then it works.

Hello Figma Support, We recently purchased an annual Figma plan, but after subscribing, we learned that Figma Make requires additional charges for AI credits. As a result, our company has decided to cancel the annual subscription. We are currently in the first month of the plan. Could you please let us know whether we are eligible for a prorated refund for the remaining unused months of the subscription?Thank you for your assistance. Best regards,Frank

Hello Figma Support,I was unexpectedly charged for a subscription approximately 10 minutes ago, and I am requesting an immediate refund.This subscription renewal/purchase was not intended, and I canceled the plan immediately after noticing the charge. The paid features have not been used after the payment.Since the charge was recognized and canceled right away, I believe a refund is appropriate in this case. Please review the payment and process the refund as soon as possible.Account email:(redacted by the moderator due to PII)Invoice IDin_1TYFOCIvcqWR3dFDze4Gd0Zf

Contratei um plano de apenas 20 reais e me obraram mais de 100, exijo o estrno desse balor, senão entrarei com uma reclamaão junto ao procon, que absurdo

There are multiple components that are not rendering properly in the Assets tab, both in the design system file where the components are hold and in files using this design system. Once copied in the design file, the problematic components are rendered as expected. (see video attached).  The render issue seems a bit random as it’s not always the same components that are rendering incorrectly. Refreshing the file sometime changes the preview of some components, now being correctly or incorrectly rendered. On the design system file, clicking on the component to open the preview popup updates the preview, showing it correctly, but this does not work on a file using this design system. However, in a file using this design system, clicking on a component to open the preview popup, then changing 1 property does render the preview correctly in this popup. All of that is temporarily though, preview issues persisting. All components shown in the v

I am writing for assistance with my request for a full refund for a recent subscription charge on this account. My subscription was auto-renewed yesterday, which was an oversight on my end as I believed I had already turned off auto-renewal. I’m currently using Figma through another active account and do not need a paid plan on this account. Since the payment was only made recently and I haven’t used the service, I’d like to kindly request cancellation of the subscription and a refund. I’ve issued a ticket with this through Figma’s AI Support Assistant, and my ticket number is 1906376. Thank you!

I’m trying to publish a new update for my plugin, but I’m seeing this error:“We detected a change to your account details. Please contact support@figma.com to proceed.”Could you please help check what’s causing this and how I can continue publishing updates? 

Hello,I noticed that my Figma subscription was recently charged.I would like to request a refund because I am not currently using the service / the payment was made by mistake.Could you please review the recent charge and process a refund if possible?Payment date: 2026.05.16Amount charged: 38.5$Thank you.

Hello Figma Support, I am writing to request a full refund for a recent subscription charge on my account.I originally subscribed to Figma last March for around $23, but I canceled my subscription in April as I no longer needed the Pro features. However, I was unexpectedly charged again this May for over $40.Since the payment was processed only recently and I have not used the service or any Pro features, I would greatly appreciate it if you could cancel my subscription and issue a refund for the recent charge.Thank you for your understanding, and I hope you can assist me with this request as soon as possible.

Just got charged 232 euros for a plan I checked multiple times and was already canceled. As far as I understood for over 6 months, this plan was already inactive and no privileges were assigned to me. I checked and this was the case in my team. Yet, I am now charged 232 euros. I need to contact the relevant department to ensure today's payment is reverted and the plan, which I thought was successfully canceled (no one has used it for over a year) is properly canceled this time.

Olá, equipe do Figma!Estou usando o Figma Make no plano gratuito e, ao abrir o arquivo hoje (30 de novembro de 2025), ele já me mostra a mensagem:Você está sem créditos de IA gratuitos que serão renovados em 1 de dezembro de 2025.Porém:Acabei de abrir o Figma agora pela primeira vez no dia. Não gerei nenhum código com a I.A hoje.Isso parece ser um erro de contagem ou cache do sistema, pois o limite está sendo exibido como esgotado sem eu ter usado de fato.Podem por favor verificar e resetar/restaurar meus créditos diários ou corrigir o contador? Preciso muito usar o Figma Make hoje para finalizar um projeto.Obrigado desde já!

I’ve been working on a relatively uncomplicated web project in Figma Make for 10 weeks now. For the first two months, my monthly full-dev seat supplied all the AI credits I needed for the heavy lifting of scoping and building the site out (across more than a couple design iterations).Coinciding with a 8-10 man-hour nightmare where Figma and Supabase would not connect, and the Figma AI could not figure out any solution until I fed it enough “What if’s...” that I got to the right workaround), in the last 3-4 weeks Figma Make has been burning through AI credits like a drunken sailor. For the first two months, my Figma full-dev seat spend was $20/month...and that included four or five demo projects I did to kick the tires and see what Make could do.This month? My projected Figma invoice is going to be $286.00.

Boa noite! Eu tinha o plano mensal do figma, hoje eu fui reativar e vocês trocaram para anual! Eu desejo o reembolso do valor pago e quero que o plano seja o mensal. 

 Hello Figma team,I opened a support ticket 3 days ago but have not received a response yet.Ticket ID: #1901080I need help with an accidental billing issue on my account.On 13-May-2026, a payment was made for a Dev Seat by mistake. I also noticed that I may have accidentally upgraded/added a Full Seat, which appears to have been added to the next invoice as well. I did not intend to keep or use these paid seats.I already contacted support and explained that the payment/seat change was made by mistake, but the ticket is still open with no reply.Could someone from the Figma billing/support team please review this case and help with either:refunding the accidental Dev Seat payment, and removing/refunding the accidentally added Full Seat from the next invoice, if applicable.I understand Figma’s payments may normally be non-refundable, but

구독 취소를 예전에 했는데 결제가 되었습니다. 계정 상 무료 버전을 사용중이라고도 나오는데 왜 결제가 된건지 확인 후 환불해주세요

As shown in the screenshot, I have already cancelled my Figma subscription, yet invoices for extra seats are still generated.I have fully paid the full invoice for my Figma plan before. Due to repeatedly switching subscription plans back and forth multiple times, a lot of unnecessary seats that I never used and do not need were added to my account. I think this billing rule is unreasonable. Could you please charge fees based on actual usage instead of requiring seat purchases?My request is to completely cancel my subscription and waive the invoice for next month. 

It seems overly difficult to export transparent png’s. Despite advice on making sure frame and background fills are hidden or removed entirely, I’m still getting grey backgrounds. Sometimes grouping elements together and exporting only those groups work - but my naming conventions get out of whack. Please make it easier to control transparencies on frames or export settings.  

Hello Figma Support,I am following up regarding my cancellation and refund request submitted 5 days ago.I would like to strongly request an immediate refund of USD 16.50 for the unexpected charge made to my account after my plan was changed without clear confirmation or approval from me.I never received a proper email notification, warning, or confirmation that my plan would be upgraded or changed before the charge was processed. I was very surprised to suddenly see the additional payment taken from my account. If I had been clearly informed beforehand, I would not have agreed to the plan change and would have cancelled immediately.As soon as I noticed the charge, I contacted support and requested both cancellation and refund on the same day. I also cancelled the subscription to prevent any future charges.Since the request was submitted promptly and the charge resulted from a plan change that was not clearly communicated to me, I kindly ask Figma t