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  • 2,203 Topics
  • 5,989 Replies
2202 Topics
saint
saintNew Member
asked in Report a Problem
Whole case study dissapeared from an app i designed.

I designed an app, created a case study on a different page about 5 months ago decided to check on it today to make some edits and my whole case study is gone. Please help! this is one of my biggest projects.

50
saint
Mrs.Alyona
Mrs.AlyonaNew Member
asked in Report a Problem
the Figma desktop app has become very slow

Hello, Since yesterday, the Figma desktop app has become very slow. It takes a long time to load, text and objects respond with a delay, and dragging elements causes lag and leaves a trail. Interestingly, everything works smoothly in the browser version. I’ve already tried the following troubleshooting steps: Cleared the app cache Reinstalled Figma Updated all drivers Disabled antivirus Unfortunately, none of these helped. Until yesterday, the app was working perfectly without any issues. Is there anything else I can do to resolve this?It’s really inconvenient to work in the browser version for my daily tasks. Thanks in advance for your help.

1047
Michael Phillips
Arvie
ArvieNew Member
asked in Report a Problem
Bug: Figma Sites incorrectly renders desktop layout on iPhone XR

After publishing my site, the layout displays correctly on desktop browsers. However, when I access the site using my iPhone XR, the layout breaks and appears as the desktop version instead of the mobile version. Steps to Reproduce: Publish a site using Figma Sites. Open the site on an iPhone XR using Safari or Chrome. Observe that the page initially shows the correct mobile layout for a brief moment, then switches to the desktop layout. Expected Result: The site should consistently render the mobile layout on mobile devices. Actual Result: The site briefly shows the correct mobile layout, but then switches to the desktop layout, breaking the design on mobile. Additional Info: The issue appears only on my iPhone XR. Tested using browser developer tools (device simulator) — works fine. A friend tested the same site on their phone and didn’t encounter the issue. Suspect: device misidentification or viewport issue after initial load. Environment: Device: iPhone XR Browser: Safari (also te

200
Arvie
Harold Oliver
Harold OliverNew Member
asked in Report a Problem
Inferior Quality When Exporting PNG, JPG

Hi everyone, after the latest Figma update, the quality of my project exports to PNG or JPG has gotten worse. The images used to look perfect when exported at 1x. Now I have to export at least at 2x for them to have good quality, even though I'm setting the export options to High and Detailed. What could be happening?

291
Celine_
Figmate
Michael Budde
Michael BuddeNew Member
posted in Report a Problem
Error in Danish keyboard layout

Here is how Figma displays the Danish keyboard layout: Here’s the Danish layout on Wikipedia: https://da.wikipedia.org/wiki/Fil:Keyboard_Layout_Danish.png Can you spot the difference? Hint: $ is not placed beside 1 on a Danish QWERTY layout. Same issue is present on https://help.figma.com/hc/en-us/articles/5665442977431-Select-keyboard-layout

91
Gayani_S
Figmate
Seva
SevaNew Participant
posted in Report a Problem
Any hack how to remove bottom navigation panel? UI3

Any possible hack how to move panel back on top, UI3 is just bad. I dont know who think about pro tools like it is some game/funny app/ People use it as a tool! Please let users customize and do it as they want not by your bloody “dribble” style

363
Nellya
Luongnd
LuongndNew Participant
asked in Report a Problem
Interactive state doesn't reset after overlay is closed

Yes I know this topic has been raised before, but I would like to raise it again, since it is breaking the core interaction in my design system. Is Figma even aware of this issue? Since the last discussion about it is ~2years ago, and this issue still exists. Steps: Create a Button component set with 2 variants: Default, On Press Add interactions in the variant: “Default” → While pressing → Change to “On Press” Insert an instance of the “Default” button into a new Frame Add interactions to the button: On Click → Open overlay. Check the “Close when clicking outside” box. Test the prototype Results When you click the button, the button change to “On Press”, the overlay opens, but when clicking outside the overlay to close it, the button does not reset back to “Default”. Expected: The button should reset to “Default”.

4317
andredinis
Kirill_Drobishevski
Kirill_DrobishevskiNew Member
asked in Report a Problem
An issue with instance color when switching between modes

Hello! I have two issues to report Issue 1 Brief Description When switching a component instance to a different mode, the icon color resets to its default value. However, if both the instance and the master component are set to the same mode, the icon color displays correctly. Detailed Description 1.1 I created two icon components with variants for each icon (the names of the variants, layers, and icon colors are identical). 1.2 I created variables for the icon color and icon variant, and also created two modes, Mode 1 and Mode 2, to switch the color and variant. 1.3 I copied an instance of the icon component and applied variables for its color and variant. 1.4 When switching between Mode 1 and Mode 2 at the instance level, the icon color and variant switch correctly. 1.5 I created a button component, nested the icon component instance inside it, and applied variables to the icon instance. 1.6 I set Mode 1 for the master Button component. 1.7 I copied an instance of the Button componen

821
Kindstrand_Linus
Philippe_Duss1
Philippe_Duss1New Member
posted in Report a Problem
Figma Sites Bug: Preserving Scroll Position

Even when frames share the same name, like ScrollFrame/1 and ScrollFrame/2, and the 'Reset scroll position' option is disabled, the scroll position still resets when navigating back with a back interaction from one webpage to another.

374
Philippe_Duss1
Apolline
ApollineActive Member
posted in Report a Problem
Search in community doesn't work

No matter what I search the same items always show up. When I change my search it shows a progress icon and the background is greyed out, but nothing changes (Side note, I also miss the big search bar in the middle of the screen for the community)

152
Apolline
Stan Ezersky
Stan EzerskyNew Member
asked in Report a Problem
Annotation breaks the text styles

Greetings! As soon as I add an annotation to the frame/autolayout, all text styles break in this frame — they are reset. Text styles are stored in the library connected to the design file. I'm the only one with access to the design files and library. This problem is not always reproducible. UPD: I tried adding an annotation in another design file with the same attached library, but the problem repeats. There are no problems in the design library. MacOS, Sequoia 15.4.1 Figma app latest

281
Stan Ezersky
alanylwan
alanylwanNew Member
asked in Report a Problem
How Can I change arrow type in new version？

it was so hard to find compairing with the older version...This is BAD as this function is a frequently used function!

132
y_toku
Figmate
Imtiyaz_Ahmed
Imtiyaz_AhmedNew Participant
asked in Report a Problem
Fonts used in Figma Sites not showing in the Preview or Published Mode

I was just trying out the new Figma Sites feature and I used a bunch of different fonts. When I tried to preview the site or publish it, every font is getting changed to default Arial font. None of my used fonts are getting loaded. Kindly fix this otherwise the whole Figma Sites feature will become useless.

1472
Imtiyaz_Ahmed
aw0
aw0New Member
asked in Report a Problem
Figma broke the UNDO feature

Over the past few months, Figma has been shipping random small updates to the app. One includes the “new” undo system. It almost never does what it’s supposed to do which is UNDO the last thing i did. It usually undos 2 things instead of just one… This wasnt always the case. Like I said earlier they have been shipping a bunch of random stuff not just the new undo system. Another thing they broke which is almost equally annoying is the new “accessibility” UI interactions, where you can use the keyboard to interact with the sidebar. This functionality completely disregards keyboard shortcuts for designing though. You can click a button in the sidebar, go back to designing, press enter and wonder why its not selecting your design and come to find its activating the button you clicked earlier.

80
aw0
Zach8
Zach8New Member
asked in Report a Problem
Show/Hide UI keyboard shortcut in Figma/Figjam not working (Only Command +. does)

Command + / has always worked but instead brings up a Search box. Command + . hides/shows UI. Why is this and if a common change why do the dropdown menus still list the ‘Command + /’ quick key? Also the haven’t used any new apps (Notion, Spotify and Logic Pro are the main ones) It’s super frustrating when this behavior occurs and want to know if this is something I’ve done or Figma just being slow to update documentation.

122
Zach8
Heath_Flohre
Heath_FlohreNew Participant
asked in Report a Problem
Right-click selects locked frame

When right-clicking on the canvas, it unexpectedly selects lock layers. It complicates when you’re trying to use “Paste here.” Is this a bug?

31
djv
Figmate
Lalyyyyy
LalyyyyyNew Member
asked in Report a Problem
New API

Hello! I'm trying to create a new API token in Figma in order to transfer the layout to Tilda. But the "create token" button is inactive. What can I do?

141
djv
Figmate
Aster_Ng
Aster_NgNew Participant
asked in Report a Problem
📢 Issue: Library Dropdown Not Displaying Correctly in Published Library

Hi, I'm currently working with a published design system library in Figma (SiteGiant Design System).I noticed an issue where the library dropdown in the variable panel only shows “All Libraries” without listing specific libraries (refer to the first attached screenshot).However, when I duplicate the same library (SiteGiant Design System Copy), the dropdown correctly shows all libraries, including the newly duplicated library (refer to the second attached screenshot). What I Have Tried: Relaunching the Figma app. Restarting the entire system. Testing in both Figma Desktop App and Browser. Problem: I want to resolve the dropdown issue in the original library without needing to re-link all components and variables to the new duplicated library. Re-linking would be time-consuming and error-prone. Question: Has anyone experienced this issue where the library dropdown fails to list individual libraries in the variable panel? Is there a way to resolve this without duplicating the library and

562
ksn
Figmate
lial3
lial3New Member
asked in Report a Problem
How to adjust the "Frame ordering and navigation" tool position on figma prototype

​ I embedded the Figma prototype link into my webpage, displayed as a popup. I also adjusted the size to fill the entire popup. At this point, I expect that clicking the confirm button in the bottom right corner will take me to the next page. However, the tool layer below is blocking it, so clicking the confirm button has no effect. My question is: can the position of the tool below be adjusted? As the picture, this is the figma prototype link embed to the popup. We can see the “Frame ordering and navigation tool”, user can click to next page or click the restart icon. ​

40
lial3
Ian_Black_Design
Ian_Black_DesignNew Member
posted in Report a Problem
New Comments Emails Are A Nightmare

You used to be able to read figma comments straight from the email, meaning it was really quick and easy to at a glance see what was going on, and if you needed to jump into the file and join the conversation. Now you don’t get any information except “6 new comments” and have to load the file and hunt for all the new comments manually. It probably made life easier for someone at Figma, or reduced server costs or something, but it’s SUCH a pain as a designer. Please change back 🙏

00
Ian_Black_Design
yVincent
yVincentNew Participant
asked in Report a Problem
[Bug] "Lock Aspect Ratio" + Ctrl+Arrow Causes Unstable Resizing and Position Shifts

When using the new "Lock Aspect Ratio" feature and adjusting an element’s size using the Ctrl + Arrow shortcut, the resizing behavior is inconsistent and unstable. The size increments/decrements in an unexpected pattern, and the element’s position also shifts unintentionally. Steps to Reproduce: Select a rectangle (or any element) in Figma. Enable the "Lock Aspect Ratio" feature. Use the Ctrl + Arrow (Left/Right/Up/Down) shortcut to adjust the element's size. Observe: The size does not increase/decrease smoothly. Initially, the size changes by 0.5px for 5-6 steps. Then, it starts breaking into irregular decimal values (e.g., 0.49px, 0.48px, etc.). The position of the element also changes, shifting towards the direction of the arrow key pressed. If the element is positioned at the edge of an artboard, it moves slightly instead of just resizing. Expected Behavior: The element should resize in stable increments (e.g., 1px per step) without decimal inconsistencies. The element’s position s

944
Celine_
Figmate
Aysan Tofiqi
Aysan TofiqiNew Member
asked in Report a Problem
file made unavailable

Hello, I hope you're doing well. I'm reaching out because one of our important Figma files has suddenly become inaccessible. We're now seeing the message: "This file may have been deleted, moved or made unavailable." This file is essential to our team, and we’re unsure why access was lost. Could you please help us investigate this and let us know if there's a way to recover or restore the file? Here is the file link: https://www.figma.com/board/nvhoDv3tT9BEKIwLVmFJSF/Bit24---Product-Timeline?node-id=3146-2862&t=tlx6kdRsnmbxZ6ku-0

695
Celine_
Figmate
Ana E
Ana ENew Member
asked in Report a Problem
Figma files not available but wasn’t deleted

Hi Figma, A file on my account is unavailable. I keep refreshing and searching but I get the error message that it’s either it’s unavailable or deleted but I only have access to it and it wasn’t deleted.

01
Celine_
Figmate
Linda Albuquerque
Linda AlbuquerqueNew Member
asked in Report a Problem
All images are not loading

Hello, I’m having this issue for quite some time now. I noticed that it started happening since the last update. Whenever I open Figma none of my images from any project load. And I try to wait it out and they don’t load, i’ve tried to re-install Figma and nothing changed. I thought it was maybe a internet connection, it’s not, since i’ve started to use Ethernet and have good internet now. It’s surely a problem with Figma itself. And it’s not only on the app, it’s also online where I enter and can’t see anything from any project. Even on projects I can’t see the thumbnail for projects because they don’t load. I don’t know what it could be. Please help if you know what I can do. In the 2º photo you can see that those posts in specific had a photo for a background and other elements using photos and none of them are showing.

435
Gayani_S
Figmate
Zerui
ZeruiNew Member
asked in Report a Problem
Screen blinks while loading. Frame name glitches.

Frame name glitches https://drive.google.com/file/d/1r8t3xg_GkKsdYFKM7ln9QM2lfLUOc1W3/view?usp=drive_link plz check the image and attachment link.

263
Gayani_S
Figmate

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