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im getting a bug i believe. I see images next to the layers.
I just paid for my Figma subscription and noticed the name on the invoice is incorrect. Could you please help me get this corrected?Thanks!
my undo control + z is not working just now. i've tried clear the cache and changing the keyboard layout to generic and still not working.im using the online website figma not the app
Subject: Text Rendering Issue in Figma Design ModeHi Figma Team,I’m experiencing an issue while working in Design Mode where text occasionally becomes distorted or corrupted. The characters appear broken, overlapping, or unreadable, even though the text layer itself has not been modified.Issue Details: The problem occurs randomly while designing. Text appears visually glitched (distorted glyphs / overlapping characters). The issue is visible on the canvas but may not reflect actual text content. It affects readability and design accuracy. Steps to Reproduce (approximate): Open a design file in Figma (Design Mode). Add or edit text layers. After some time or interaction (zooming, editing, or switching frames), the text becomes visually corrupted. Expected Behavior:Text should render clearly and consistently without distortion.Actual Behavior:Text appears broken, with incorrect rendering of characters.Additional Info: This issue seems intermittent. Refreshing the file or rest
I'm trying to verify my student status for the Figma Education plan, but I'm experiencing an issue with the verification form.After selecting India as my country, the School field doesn't display any colleges or institutions to choose from. Instead, it remains empty and shows the message "You must select an organization from the list." Since no list appears, I'm unable to continue with the verification process.This seems to be a technical issue rather than my institution not being available.
I’m designing a restaurant menu website (similar to a Culver-style menu) in Figma that includes multiple categories, item cards, prices, images, and promotional labels. I’m using components and variants for menu items so I can reuse them across different frames and pages.The issue I’m facing is that when I update a component (for example, changing a price style, item description, or image), the changes don’t always propagate correctly to all instances. Some instances update as expected, while others remain unchanged or partially updated, even though they appear to be linked to the same main component.I’ve double-checked overrides, variants, and auto-layout settings, but the behavior is still inconsistent. Is this a known limitation with nested components or variants, or is there a best practice for managing large, multi-category menu systems in Figma to avoid this issue?
Hi everyone, I accidentally approved extra paid seat upgrades today when multiple people sent me access requests on a Figma file. Some users were sending view access requests and some were sending upgrade/edit seat requests around the same time, and I mistakenly approved the paid seat upgrades from the notification/request flow in Figma. I realized the mistake the same day and immediately revoked/downgraded/unassigned the extra users. No one is currently assigned to those extra seats, but my billing still shows additional seats and I am being charged extra for them — in my case, it is showing 8 added seats and a $96 seat update charge. I tried contacting Figma Support, but I have not received a response yet. Waiting for them while I am anxiously Waiting Has anyone faced this before?Is there any way to remove accidentally added annual/monthly seats without being charged, especially when no one is assigned to them and they were revoked immediately ? I also feel this flow should not wor
Hi Figma team, I got access to the Figma Agent beta recently and honestly I was really happy about it. Used it for the first two days, no issues at all. I thought finally, something that actually feels useful in my workflow. But from day three, every single attempt threw an error. A redbox with some numbers and a "something went wrong, try again" message. I tried multiple times thinking it was a one-time glitch but it kept happening every single time.So I figured maybe it's a cache issue or something on my end. I cleared everything, fully quit Figma, and reopened it. That's when things got worse. The Agents tab in the sidebar was just gone. Not just the on-canvas stuff, the entire thing. Sidebar icon, agent interface, all of it. Like it never existed. I'm on a Professional plan with a Full seat and the files I was using are under the same team that had access. Everything checks out on my end.I really want this back. Could someone check on the backend if my access got revoked or rolled
I am unable to select texts or auto layouts within auto layout. Also i can no longer double click on texts to select within auto layouts or even edit a specific text. All these are happening inside just 1 file inside of a team project. I am the owner of the file and the team. I checked and i still have the owner access. The other person working on the file do not have the same issue as i do. Just me. I do not have this issue in other files, except this one. This issue is not even happening to other files in the same team project.What i have tried:I have switched between browsers (Used chrome and Edge) and i also tried on the APP I have loggedout of all my accounts on browser and App, cleared my cache I even registered a new account and gave can edit access to that account and still same issues (My other team member do not have that same issue) If i copy the design into a new file, i can instantly do all this things i am talking about.I need urgent help. I havent been able to work since
Now when moving the Figma window to a second display on a Mac the window does not maximize to full screen anymore when the top bar of the window is double clicked. It also is not moving the menu bar, so when the window is completely on the second monitor the Figma menu bar is showing up on the original Macbook screen. I have also tested this on my work Macbook and Mac studio and saw the same results.
Hello Figma Support Team,I'm writing to find out why my account has been restricted. I'm currently unable to share any of my Figma files, which is preventing me from working. I've had this account for more than 6 years, and this restriction is affecting my ability to do my job. I'd appreciate it if you could look into this and let me know:1. The specific reason for the restriction2. What steps I need to take to resolve it3. How quickly this can be fixedAccount email: (redacted by the moderator due to PII)I need this resolved as soon as possible since I rely on this account for work. I have already sent several emails to support with no response and this is severely affecting my work. Thank you for your prompt attention to this matter.Best regards,Paula
Hello Figma Support Team,I am writing to request a full refund for a recent subscription charge of $35 for the Figma Professional plan that occurred on July 14, 2026.This charge was unexpected, as I no longer have a need for the service and had intended to cancel the subscription before the renewal date. Unfortunately, I overlooked the cancellation process, and the subscription was automatically renewed.Since the renewal, I have not used any of the paid features associated with the Professional plan. I have also canceled the subscription to prevent any future renewals.I would greatly appreciate it if you could review my account and consider issuing a refund for this charge.Thank you for your time and understanding. I look forward to your response.Best regards,Hung,(redacted by the moderator due to PII)
Hi everyone,I purchased a Figma Pro subscription yesterday, but I didn’t feel comfortable using the software. It also caused my computer to freeze or slow down every time I used it.I cancelled my subscription and submitted a refund request. Does anyone know how long Figma usually takes to respond to a support ticket?Thank you!
저는 한 달만 사용할 계획으로 Figma 월간 구독을 신청했습니다. 하지만 갱신일에 맞춰 해지하기전에 어제 제 카드에서 구독 요금이 결제된 것을 확인했습니다. 구독을 계속 이용할 의사가 없었기 때문에, 이번에 결제된 금액을 환불해 주시고 구독도 함께 취소해 주시면 정말 감사하겠습니다.
When applying text styles that have associated variables attached the values presented do not respect the applied mode. For instance I have a title that has a mode for Mobile (20px), and a mode for TV (40px), when i open up the style, the default mode (in this case mobile) is displayed instead of the TV mode size. I have also observed this within grid layouts when applied it shows the default mode (26 columns). When in reality it is actually 24 columns, if you then detach the style it shows the correct number. And when detached you can see it shows the correct value Seems this was a major oversight, as it makes applying size variables pretty time consuming, as I have to check if I’ve chosen the correct size by clicking and opening up the variable list. In short it seems to default to the first default mode, instead of respecting the chosen mode. It also only seems to affect styles. Anyone else found this to be an issue?
Hi there, I was recently trying to login to Weave through Figma, But it returns an error "EMAIL/PASSWORD LOGIN ISN'T AVAILABLE, TRY GOOGLE OR MICROSOFT", and if anybody having same error then let me know. If Any person From TEAM is viewing then please let me know.
I'm working with a Google font (Newsreader is the name, other one I'm using Red Hat is not having this issue) and every time I open the text box is changing the letter space. I select all my pages, run "Recompute text layout in selection", all the layers get updated, close the app, open the app again, select pages, run again "Recompute text layout in selection" and the text spacing changes again in all the layers that have the Newsreader font. WTF?Sometimes the spacing changes more, sometimes just a few letters. But mostly I feel it's changing back and forth between 2-3 options.Again, it doesn't happen with the other font Red Hat Display and Red Hat Text. Is this font the cause?I notice this font has multiple static files for sizes 9pt, 14pt, 24pt, 36pt, 60pt.It's a Google font, so no local files. I haven't touched my local fonts ever. On a new MacBook Air M4, with Figma App running the latest update as of today. Restarted computer and nothing changed. I’ve worked with the same design
I have two suggestions regarding the recent update: The new Agent icon is always visible next to many UI elements, even when I'm not using the Agent feature. It adds unnecessary visual noise and makes the interface feel more cluttered. It would be great if there were an option to hide these icons or only show them when the Agent is actively being used. It would also be helpful if the Figma desktop app showed a "What's New" screen after each update, similar to Telegram. A short overview of new features, improvements, and changes would make it much easier for users to discover what's new without having to look through release notes.
로컬에 설치된 폰트는 사용 가능하나 산돌구름과 같은 클라우드 폰트는 사용이 불가능함
Screenshot of shortcuts panel showing the ‘Select parent’ keyboard shortcutOn Windows, the shortcut to select parent is Shift-Enter, but the shortcuts panel shows the Mac shortcut. I’ve recently moved from Mac to Windows, so this was very frustrating to figure out as it’s a commonly used shortcut.
Hi,I was trying to set up code connect with github enterprise account, but the install button on github page is not responding anything.I am stuck in this step. FYI -I am on Full Seat plan(Enterprice) Logged in in Github using the EMU I am the owner of the Design Library file where I am trying to set up code connect. Trying using VPN and without using it as well. Bypass proxy settings for ‘.figma.com’Let me know if you need any other information from my side. Looking forward for the fix. Thanks.
Hello,I am experiencing an issue with Figma: images are not displaying in any files. Instead, they appear as empty or transparent squares.The issue occurs across all projects and all locations where images are used (including Community files and older projects). The Figma interface loads normally, but the images themselves do not appear.I would also like to note that when I log into my account from other devices, everything works correctly and images are displayed without any issues. The problem only occurs on one computer.The issue appears both in the browser version of Figma and in the desktop application.I have already tried the following:restarting both the browser and the Figma desktop appclearing cache and cookieslogging in through different browserscreating a new account (the issue still persists)using a different internet connection (including mobile hotspot)changing DNS settings (Google DNS and Cloudflare)resetting network settings in Windows (Winsock reset)checking proxy sett
Hi,My account has been restricted from sharing files. I cannot enable "Anyone with the link" even for new files created in Drafts.Could you please review my account and remove the restriction?Thank you.
I hope you're doing well.I am a current student and I'm trying to apply for the Figma Education plan. However, when I attempt to verify my student status, I receive the following error:"Verification Limit Exceeded – It looks like you've already redeemed or attempted to redeem this offer."I believe I may have attempted to apply for the Education plan in the past, but I am currently unable to complete the verification process. I would appreciate it if you could check my account and help me reset or resolve the verification issue so I can access the Education plan.My Figma account email: [redacted by forum moderator to remove PII]If you need any additional information or proof of my student status, I'd be happy to provide it.Thank you for your time and assistance. I look forward to your response.Kind regards,Het Shah[Anant National University]
I canceled my Figma subscription before the renewal date because I did not want to continue my paid plan. My subscription was supposed to renew on July 6, and I am currently on the free plan.However, I noticed that I was charged on July 7. Since I had already canceled my subscription and am no longer using the paid plan, I would like to request a refund for this charge.I tried to reach out to your support team, but it has been five days and I have not yet received a response.
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