Cliclable prototypes cause the opened Figma tab to freeze
Hi there,
This has been an issue for me for a whole week already. The issue significantly impacts my day-to-day work, specifically my ability to efficiently present designs to product teams and stakeholders.
The issue:
After I open a clickable prototype in Figma and click through the first screen, the content of the Figma tab freezes completely. This includes the prototype and the Figma interface of this tab. Nothing reacts on clicks, or on hover. The Pointer cursor icon stucks until I move the cursor out of the tab.
This happens when I open a prototype in a separate Figma tab, AND when I open it inside a window in the working file.
How I tried to solve it:
1. I close all the unused tabs. The issue persist even when I have only 1 tab opened.
2. I checked Memory usage in my working files and branches (8% and 10% - too low to cause an issue).
3. I used “Reset and Restart Figma” option in Help → Troubleshooting. I did it today. It did not change anything.
4. I checked all the updates. My Figma desktop app is up to date. I’m using it on a MacBook Pro.
There is practically NO way for me to use clickable prototypes now. This has been incredibly disturbing for my working processs. This is the biggest Figma issue I have ever encountered and it does not go away, which is very alarming.
I hope you’ll be able to help.
Thank you.
