Education plan restricted from my email when I have already update my education plan

Hey ​@Sharin Khanam, welcome to Figma Forum! Sorry you’re having trouble accessing your team.

I went to look into this for you, and I was able to confirm that your case is under review with Customer Support under ticket number: 2249479. Please continue with the team through that email, since we can’t access or discuss your account specifics here on the public thread. A screenshot of the restriction or error you’re seeing, along with whether you’ve already received confirmation of successful verification, would help them understand where things are getting stuck.

For more information, these guides cover re-verification and locked Education teams:

• Figma for Education → Verify your education status
• Figma for Education → My team was downgraded and locked. How can I unlock it?

Appreciate your patience as we follow up on this. 🙏🏻