Figma Make looses connection during a prompt with “Cannot connect, check your internet try again”.Â
Super annoying! Counts towards my credits as well!
Error ID:Â 762ba196-9a74-4f24-8af8-fbfe6a1c7290
Figma Make looses connection mid task
Hey ​
To help narrow down the connection issue, can you confirm a few things?
- Network: Any difference if you connect via a different network (mobile hotspot, different wifi)?
- Scope: Does this happen across all files and file types, or only in Figma Make?
- Platform: Is this happening in a browser, the Figma Desktop App, or both?
- App version: If you're on desktop, can you check you're on the latest version (Figma menu → Check for Updates) and that your OS is up to date?
For more on what specific error messages mean and how to resolve them, here's the troubleshooting guide: Troubleshoot in Figma Make → Error messages.
I'll keep an eye out for your reply.
Hey ​
To help narrow down the connection issue, can you confirm a few things?
- Network: Any difference if you connect via a different network (mobile hotspot, different wifi)?
- Scope: Does this happen across all files and file types, or only in Figma Make?
- Platform: Is this happening in a browser, the Figma Desktop App, or both?
- App version: If you're on desktop, can you check you're on the latest version (Figma menu → Check for Updates) and that your OS is up to date?
For more on what specific error messages mean and how to resolve them, here's the troubleshooting guide: Troubleshoot in Figma Make → Error messages.
I'll keep an eye out for your reply.
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