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Question

Logging in problem

  • June 22, 2026
  • 0 replies
  • 11 views

I have an issue with my current account. There are two domains attached to it: one is my company's organization, and the other is my personal paid full-seat account. However, when I log in, there is a permission conflict/error, and I am unable to access the client's prototype (proto) resources.

 

When I try to access the client's Figma prototype materials, I am unable to view them if I log in with my IBM account. However, if I log out and access the link as an unauthenticated user, I can view them without any issue. Could you please temporarily remove my account from the IBM Figma organization? I was able to access these files normally before I applied for the organization's 'view' feature.

 

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