I have a virtual ticket to view the livestreams for Config 2026 but I was never given a way to join. I tried to talk to Fig the AI chatbot but it said that I should have already recieved an email about it. I checked my junk and spam folders and there is nothing there. I have recieved the confirmation and event start emails but I’ve heard nothing about a way to watch the speakers. Even while logged in, there is nothing on the homepage of the Config website to indicate a way to join despite the event being currently ongoing. What’s the point of signing up for a virtual conference if there is no way to view it and no customer support to call? I have a request placed with support but I haven’t heard anything back from them yet either. If anyone can tell me how to proceed, I’d appreciate it!
Question
I wasn't sent a livestream join link for virtual Config 2026
Hey ​
The keynote livestream doesn't actually start until 9am PDT today, so you haven't missed anything yet!
When it does go live, you won't need a separate join link. Virtual access runs directly through the Config website, so here's what to do:
- Head to config.figma.com and log in with the email address you used to register. Once you're signed in, the video player for the livestream will be on the homepage.
- If you're logged in and the player isn't showing up, try logging out and back in to refresh your session.
- Also worth doing one more check of your spam and junk folders in case any Config emails landed there.
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Let us know here if you run into any trouble, we'll keep this open until you're in!
OMG thank you! I am so sorry I forgot to take the different timezones into account. That’s a little embarassing on my end but I was able to pull up the livestream on the website.
No worries at all, always here to help! Enjoy the keynote!
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