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구독 취소를 예전에 했는데 결제가 되었습니다. 계정 상 무료 버전을 사용중이라고도 나오는데 왜 결제가 된건지 확인 후 환불해주세요

I have two of the exact same components selected, but I cannot edit any of the component properties, when more than one is selected. For example, making input fields required now can only be done one by one. This is insanely inefficient. one component selected - variables editabletwo of the same components - nothing is editable  

Monday, I’ve created a case about the way Figma trying to charge me 3$, and I saw it from my banking app. Before that, the customer support literally assured me that “there will be no charges” after my plan ends on May 9th and they have cancelled my plan way before Figma tried to charge me on Monday. I literally warned you guys about this and on Wednesday, Figma charged me 3$.I’ve paid already 5$ for the plan at the beginning, and now you’re charging me additionally 3$ for what? Seat changes or thing you guys are calling? It is not even a reason and I did not benefit from anything to pay 3$ nor I accepted any kind of charges will be made!And you will tell me that “we do not REFUND” as well for something FIGMA decided to charge without my consent? This is literally hijacking the customer’s will with their banking informations.I know very well that I’m not the first person who has this ridiculous experience and I cannot believe how Figma is not taking any responsibility for it.Can you im

To make use of component properties better and reduce the no. of variants I tried creating my button with primitives which have 2 variants: Large: Icon size 20px (with instance swap), font style is button large (i.e. font size: 14px) Small: Icon size 16px (with instance swap), font style is button small (i.e. font size: 12px) Then I used this large variant to create a new component called ‘Button’ which comprises of all the different types (solid, outline, ghost etc) and states (default, hover, disabled etc.). Now when I take out a child of this ‘Button’, and change the properties of ‘Button’ first and then of ‘Primitive’ it works fine but when I have done this and try to change the properties of ‘Button’ again, then the icon colour gets back to primitive’s icon colour. I’m not sure what I’m doing wrong, I’ve kept the name of icons also similar as mentioned by @Molly_Hellmuth in this article for Icon Best Practices. For better understanding: P.S. If this works fine for you, plea

Hi everyone,I have been trying to import JSON file in Figma variables, But run into error all the time.This is my JSON code, what I’m doing wrong? is there any documentation for JSON format?[ { "name": "neutral/50", "type": "COLOR", "value": "#F6F5F4", "description": "Page backgrounds, app canvas" }, { "name": "neutral/600", "type": "COLOR", "value": "#796F6B", "description": "Tertiary text, metadata" }, { "name": "neutral/700", "type": "COLOR", "value": "#5E5652", "description": "Body text alternative" }, { "name": "neutral/800", "type": "COLOR", "value": "#453E3B", "description": "High-emphasis body text" }, { "name": "neutral/900", "type": "COLOR", "value": "#2D2825", "description": "Primary text (≈ Encre)" }, { "name": "neutral/950", "type": "COLOR", "value": "#1D1A18", "description": "Maximum contrast text" }] 

Hello, I’ve been using Figma for a while and I’m using the free version. I often work on it to design the layout of presentations and stuff like that. Yesterday, I logged in again to work on my presentation, but now I can’t seem to change the texts anymore. The buttons to edit texts are greyed out and I can’t find a solution anywhere. Who can help me? Thanks in advance!!

I use a Slot in my Component with default content inside. The content and the whole layout are set to Fill container, and it works as expected in mockups, but in prototypes the Slot’s content is displayed with default dimensions: 

HeyyyI Cannot Publish Plugin update after enabling MFA . How can i fix that ? 

Hello, I have just deleted my Figma account for some reasons. I want to re-registration my account back with the same Gmail address before but the text displayed is “Your request has failed” Are there any effort that can be done from the teams to fix and unblock this? Here’s the address that I want to re-registration Email account: (redacted by the moderator due to PII)

Why can't I use the Figma AI?Is it still unavailable? Google and Gemini say it's not available for free users? I can't find a button to connect my Figma site to the Figma AI. What's going on?

Hi support, I’m Seyoung Yoon and my email address is (redacted by the moderator due to PII)I accidentally paid for an annual subscription just right now, and I’d like to get a refund. It will be a great help for me because I no longer use figma and I didn’t use it after I kept my subscription. my billing info is  Invoice ID:in_1TWsRTIvcqWR3dFDSODKLomITeam: 슬's teamStart: May 13, 2026End: May 13, 2027Total: $211.20 USDi just forgot cancelling the subscription and I hope i can fix this problem with supportive figma help center.  Best regards Seyoung 

Bonjour,Je rencontre un problème avec l'intégration d'un prototype Figma via iframe sur mon site web.J'ai suivi les étapes officielles : mon prototype est bien configuré en accès public ("Anyone with the link — can view"), et j'utilise le code généré via "Get embed code" depuis Figma.Malgré cela, l'iframe affiche systématiquement une erreur HTTP/1.1 500 Internal Server Error.J'ai testé les deux formats d'URL :• https://embed.figma.com/proto/... (généré automatiquement par Figma)• https://www.figma.com/embed?embed_host=share&url=... (format alternatif)Les deux retournent la même erreur 500.Pourriez-vous m'indiquer comment résoudre ce problème ? Est-ce une restriction liée à mon plan actuel, ou y a-t-il une configuration spécifique à effectuer pour que l'embed fonctionne correctement ?Merci d'avance pour votre aide.

I'm having a pretty serious issue with the mouse enter function in figma prototyping. It basically triggers over and over again instead of just once, creating a flicker. This is across ALL our prototypes (catastrophic for our workflow). It seems like it happens on transition from mouse enter to after delay.

Dear Figma Support Team,I am writing to follow up on my previous inquiry sent a week ago(#1888539) regarding Invoice #BZESWDME-0002, to which I have not yet received a response.I am requesting a full refund for the overcharged amount and an adjustment to my billing based on the following issues: Duplicate Billing for Professional Seats: Both my colleague and I had already purchased individual "Full Seats (Professional)" before collaborating. When we shared a team project to check each other's work, Figma retroactively charged for my colleague’s seat as a team member. There was no clear notification that adding an existing Professional user to a team would trigger additional retroactive charges. Unintended Seat Upgrade: I originally purchased a "Dev Seat," but it was upgraded to a "Full Seat" and billed accordingly without my explicit consent. While the previous history was refunded, the current billing still reflects this unwanted upgrade. Unidentified "Collab Seat" Charges: I have

Hi Figma Team,I just wanted to check in regarding the review status of my plugin, [PLUGIN_NAME].It has been in review for a bit more than two weeks now, so I was wondering if there might be any updates available. I completely understand that the team may be handling a large number of submissions, and I really appreciate all the effort that goes into the review process.If possible, I would be very grateful for any update on the current status of the review, or if there’s anything I should adjust or provide from my side.Thanks again for your help and support!

I have created the prototypes to show the storyboard in the website hero. So I used click as the interaction between the storyboard so people can go through the storyboard in the preview mode.It worked for a long time. And all of the sudden the prototype is broken, the images keep going back and forth between image 2 and 3 when I click it. Can someone help me to take a look?  

My plugin is currently in review. The private Community page says: “Only you can see it while your plugin is in review.”I’m the plugin author and I can see the page, but when I click “Open in...”, Figma opens a file and the plugin keeps loading forever.Local development version works, and local dist/manifest.json import also works.Is the “Open in...” button expected to work for authors before approval? Or is the private listing only for previewing the Community page while the plugin is under review?

👋🏻 Hi guys, I’ve run into what seems like a bug while working with the new slots feature in Figma components, and I’m curious if anyone else has experienced this.I’m currently implementing slots in my components and really like the concept so far. However, I’m facing an issue that makes the feature unreliable for my use case.The issue:Sometimes (not consistently), when I place a component with a hover interaction into a slot and preview the frame, the hover states inside that slot don’t trigger at all. Possible pattern I noticed:The issue seems more likely when using multiple slots within a single component For example, in a navigation bar with dynamic content on both the left and right sides (two separate slots), the hover states in the second slot often don’t work in previewAdditional observation:If I place placeholder elements (with hover states) inside the slot in the main component, those hover interactions usually don’t work When I then insert the component as an instance and a

I’m unable to update the website.I keep getting the following message: “Couldn’t connect, check your internet and try again” ID: 84dc6c2b-8085-4460-8c84-dcc890f1c96c

Hey team, Every time I switch between files, I can see autolayout frames that are used as titles for my screens keep resizing to hug the text? The frame is set to a fixed width, with the text property set to fill. Not sure why this happens, but as soon as I click into the text itself, the frame resizes back to how I’d expect it?

Hello, I’m using Figma desktop and browser. I made a design I liked in Make, than proceeded to click on the “copy design” icon. And when I paste it in a file, a lot of elements are missing (text, graphics...) Tried emptying cache, checking network, closing/opening the file then setting a size (1440*1024px for example) then copying it, copying in a mobile view, copying after dcrolling all the way down the page. the make version The copied versionI already checked the guide. I happens every time I want to copy this design. Tried with another one (juste one), seems to work, so the issue seems to be with the particular file. Can you help me please ? thanks

I bought a ticket for Config 2026, but the invoice I received by email came completely blankMy company needs that invoice for their accounting records, but your AI support couldn’t resolve it, and my emails keep bouncing back

Hi, whenever I use numbers in the code block in figma slides they are always written in superscript.Any tips? It does this with all the coding languages for the code block.  

I’m having issues trying to purchase 1 additional ticket for Config. I already purchased 2 tickets (1 for me and 1 for a team member) but now a new team member is joining in June and I’m looking to purchase a ticket for them.The issue is that there seems to be no way to purchase an additional ticket when I’ve already purchased group tickets. Every time I log in, I get redirected and am not able to enter the purchase flow. Ideally, there would be a way for me to purchase a ticket so that I can add it under the same company.  Please urgently suggest best course of action as I know that May 22nd is the last day for refunds and I am not sure if I’m able to refund and repurchase as a group of 3 config tickets (instead of 2).