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Heeeey Figma Experts! Anyone has tried to recreate the peel effect that Piers has created? https://www.figma.com/@pierscowburn/riffs/dec11915-a5cc-4390-bdb8-6225fff6d05f
I have canceled my subscription and even if I have free plan, you have charged some money from my credit card. Why are you steeling money from my credit card? What should I do?
I appreciate the added AI feature in Figma Design — it’s very helpful.Recently, however, I encountered the following issue:The AI agent seems to take too long for simple data filling. In the example of a table with 8 columns and 8 rows, I selected only the options to change the text and the images using the available checkbox options. Despite that, it took around 4 minutes to complete.Additionally, I noticed that it performed two layers of changes without being instructed to do so. First, it applied the visible changes correctly, but then it replaced the image placeholders with colored circles.Since I did not want to change the placeholders, and I also forgot to add restrictions for some columns that needed to remain static, I tried to undo the changes. However, because the AI agent seems to run in two iterations, it only stored the last change. As a result, the rollback only restored the state before the image changes, not before the initial data changes.Since it appears to run multip
When I open drafts or projects that I haven opened in a few weeks the canvas is only showing as either white or a gradient dark screen. The project i’ve been working in recently opens just fine.
New plug-inHey community! I’m pleased to announce our new plug-in ‘Worried Presenter’. Worried Presenter listens to you present your work, then gives you back a confident, story-driven script with feedback — and tells you exactly how to improve. Here are the steps:How to useGiving you a better structure, clearer language, and stronger narrative arc.Import your frames from Figma Record your voice presentation Receive a new story-driven script and feedback Edit and re-record new runs to perfect it Listen to your feedback and new scripts from an AI voice Export your new enhanced script back into FigmaPlugin: https://www.figma.com/community/plugin/1647613618742509370Love to have your feedback!
Hi, we are having an issue with figma slides and the layout shifting on random slides when a certain user joins. The left margin seems to disappear and information on that side hugs to the outside of the frame. It appears to be random but the shift is identical across a random number of slides. What is going on? Thanks
I made a simple change by adding a label to a button in the layout, and it consumed 176 credits. I'm struggling to understand how Figma Make credits are calculated. If this is the expected usage for such a small change, it doesn't seem very practical.
I recently started university and prior to that had a private Figma account (with my private email) which I then linked with my school to get an education license. Now I had to start a school account (with my school email) as well but cannot get an education license there, because it is already linked with my private account. I know education licenses cannot be transferred, but is it possible to cancel it on my private account and then reapply for it on my school account? Or will this option be blocked?It’s not really about transfering my work but to put the education license on the correct account.Thank you for your help.
We have several [redacted by moderator to remove personal information] addresses that are not part of my organization.How do we ensure that they stay within their own organiztion and not mine?you can reach me at [redacted by moderator to remove personal information] if oyu have any questions.Thank youAvri
Im trying to edit my styles and ungroup my text styles but it is not working
Dear Figma Support Team,I am writing to escalate my unresolved refund request regarding the USD 133 charge for the Professional Team monthly plan.I have already contacted Figma Support three times through the Support Hub, but I have not received a proper response or resolution. Instead, my requests were marked as “Solved,” even though my issue has not been resolved at all.I find this very unfair and unacceptable. I was charged USD 133, which is approximately KRW 210,000, without clearly understanding in advance that I would be charged such a large amount for the next billing period. The only response I received was an explanation about prorated billing and instructions to cancel the subscription.However, I have already canceled the subscription. I will not use the paid features anymore. What I am requesting is not simply a cancellation, but a refund for the unexpected USD 133 charge.As a student, this is a significant financial burden. I believe it is my legitimate right as a customer
When applying Figma Motion to an existing component, the animation track displays as purple and shows no keyframes in the timeline, even though keyframing the interaction via the side panel still works. The same workflow on a new layer that is subsequently converted to a component renders correctly.
Hey GuysAm I the only one facing that issue? When I have a shape inside a frame (I don’t know if it’s because there’s an auto layout or something else) I don’t have the “use as masks” option on right click. I need basically to copy the whole block (groupe with shape and mask shape) outside of the Fram (I paste it anywhere in the canvas outside of everything) and then I do have the option available. Then I just replace the whole block inside ma frame. Kind of a complexe way of applying a mask, especially since there seems to be no limitation, just the menu not appearing.
I have been using Figma Make to create sites since February. The usage rate for Ai credits has skyrocketed recently. The 3,000 credits for the professional plan used to be able to achieve a substantial amount of work, even complex tasks. Now, even the simplest of task, like resizing a button or creating a basic About page with one image and one text box, is costings hundreds or even over a thousand credits to accomplish. There is no rhyme or reason for the usage to be this high and this has never been an issue before. The reasoning Ai gave me is this: “You're right to be frustrated, and I'm sorry — I've been giving you the same answer that hasn't helped.Here's the truth: clearing the chat doesn't stop those reminders. They're injected automatically by the Figma Make platform every time a file is modified, regardless of conversation history. It's a platform feature I can't disable, you can't disable, and chat clearing doesn't affect.” Something is happening on the Figma end to be c
Hi, I just wanted to know about the Figma credit. It's like 2500 credits, but I just used it for 2 sites, and yet it finished so early. Last time I remember creating at atleast 7-8 websites with the same price plan; now it's just 2 with just 6-7 versions in it. Either its just too expensive or there's been sth wrong. And if its like that i would rather switch to claude rather than having figma. Help me with it
저는 분명 유료결재를 끊은걸로 아는데 6월 25일 날짜로 16.50달러가 결제되었습니다.환불 요청합니다
I’ve been using Figma for almost 6 years, the real value of Figma was its performance but after the recent Config and different features I see how it’s running really slow. Presenting Figma designs in the meetings by sharing your screen is almost impossible.I’ve cleared the cache, restarted the Figma, linked accounts from 0 but the performance is still the same. It happens not only on my paid account but also in the Free ones.I’m using desktop app only, performance issues are only in the Figma, laptop has no issues with working on other apps.
Hi, the member of staff with admin access has left, are you able to either give me admin access or reassign his account?
Dear Support Team,I am writing to request a refund for the charge processed on June 25, 2026, for the Professional Team monthly plan.Previously, I purchased a new plan because I needed to create a new project for a school assignment. At that time, I did not fully review the details of the plan and simply chose what I thought was the most affordable option. I also remember being charged approximately KRW 30,000 on the day of purchase, so I expected a similar amount to be charged this month.However, I was surprised to see that I was recently charged USD 133. This charge was completely unexpected, and I would like to kindly request a refund for this recent payment.As a student, this is a significant financial burden for me. I would greatly appreciate it if you could review my account history and consider issuing a refund for the recent charge.Additionally, please confirm that my Professional plan has been canceled and that there will be no future renewals or charges.Thank you very much fo
I raised Ticket #1979449 regarding an urgent issue, but I haven't received any response yet. This matter is critical for our organization and is impacting our work. Could someone please review the ticket and provide an update as soon as possible?
all make fies have this error:ID 5a35c857-93b3-431f-8e63-f76d82d4c943
Dear Figma Support Team,I hope you're doing well.I'm reaching out regarding my Team Karma workspace, which is currently locked due to an outstanding invoice.I recently noticed that my workspace was upgraded to a Professional plan with AI Credits, resulting in an invoice of $80.24. Unfortunately, I wasn't aware that the AI Credits would incur this additional recurring cost, and I no longer require the Professional features or AI Credits.I primarily use Figma for personal learning and portfolio work, and at this time I'm unable to afford this subscription.I would greatly appreciate it if you could help me with the following:Review or waive (or reduce, if possible) the outstanding invoice. Remove the AI Credits from my subscription. Downgrade my workspace from the Professional plan to the Starter (Free) plan. Unlock my workspace so I can access and manage my existing draft files.I completely understand if there are billing policies that need to be followed, but I would be very grateful if
This happens on any files, including newly created ones. It always provides an ID, e.g. (bc69a0fe-a394-4c29-9a98-6d0dfa8e7fc0)Devtools reports a 403 for the response.
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