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yoonseo0227
yoonseo0227
New Member
September 2, 2026
Question

Refund Request – Figma Subscription Not Used After Charge

  • September 2, 2026
  • 1 reply
  • 16 views

Hello, I’d like to request a refund for my Figma subscription charge.
I did not intend to continue the paid subscription, and I have not used Figma at all since the charge was made.
I have now canceled the subscription to prevent any future charges.
Could you please issue a refund for this charge? I would really appreciate your help.
Thank you.

1 reply

Gayani_S
Figmate
Gayani_S
Community Support
September 2, 2026

Hey ​@yoonseo0227, thanks for reaching out!

Since this involves your account and billing details, I'm not able to look into or resolve billing matters here on the forum for security and privacy reasons. 

You can reach out to our Customer Support team through the Support Hub, select Billing as the topic. 

While you wait to hear back, our Guide to billing at Figma has some helpful background on how billing and subscriptions work.

 

Hope this helps! 

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