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Question

Credits Deducted but App Changes Not Applied

  • September 1, 2026
  • 1 reply
  • 6 views

Sunday Farm Children's Home

Hello,

I recently asked Figma to make several updates to my app. The message indicated that the changes were completed, but none of them are reflected in the app. The request still used my remaining credits, so I am now out of credits for the day without receiving the requested updates.

Could you please review this issue, restore the credits that were used, and advise me on how to ensure the changes are properly applied?

Thank you for your assistance.

1 reply

Tom Reem
Figmate
  • Figmate
  • September 1, 2026

👋🏻 Hi ​@Sunday Farm Children's Home — welcome to Figma Forum!

I completely understand the frustration of having Make indicate that your updates as done, yet none of them land in your app.

After checking in with the Customer Support team, I can confirm they've received your report. They're reviewing what happened with the update and the credits it used, and they'll follow up by email at the address on your Figma account. Your ticket number is: 2105695.

For any potential Make issues down the road, this guide covers the most common ones and how to resolve them: Troubleshoot in Figma Make.