피그마 학생인증 초과

3 replies
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피그마 학생 인증 만료 되었다고 뜨는데 이유가 뭐죠… 인증 두번정도 실패하고 그렇게 떳는데 인증횟수 초과 된걸까요ㅠㅠㅠㅠㅠ 저 과제해야해서 제발 초기화 시켜주실 수 있나요… 메일도 보냈는데 답변을 못 받았습니다……ㅠㅠ

Celine_Solution

Community Support

Hey @안수빈 , Celine from Figma Community Support here, I hope it's okay that I reply in English here as I do not speak Korean! 🙂

Sorry to hear you're having trouble with your student verification, I understand this is urgent with your assignment due!

For education verification issues, this is handled directly by our verification partner SheerID. Please contact their dedicated Figma support team at figmasupport@sheerid.com (even if you've reached out before, this specific address ensures your request gets to the right team who can reset your verification attempts.)

Hope this gets resolved quickly! 🙏

Celine_Solution

Community Support

Hey @안수빈 , Celine from Figma Community Support here, I hope it's okay that I reply in English here as I do not speak Korean! 🙂

Sorry to hear you're having trouble with your student verification, I understand this is urgent with your assignment due!

For education verification issues, this is handled directly by our verification partner SheerID. Please contact their dedicated Figma support team at figmasupport@sheerid.com (even if you've reached out before, this specific address ensures your request gets to the right team who can reset your verification attempts.)

Hope this gets resolved quickly! 🙏

안수빈Author

New Member

When will it be solved? I sent you an email twice.

Celine_

Community Support

SheerID reviews verification requests in the order they are received, so response times may vary. If you have been waiting for more than 10 days, please cc education@figma.com on your follow-up for visibility.

(As a reminder, please note that the Figma for Education team cannot verify your account directly. All verification decisions must be handled by SheerID. Thanks for your understanding!)

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