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I’ve lost access to my education account which holds all of my previous files. I thought I had linked everything to the account I’m currently on but it seems that no matter what I do, I cannot regain access to it nor the files. 

Hi everyone <3I’m currently struggling with Auto Layout in Figma and can’t seem to figure it out ...I’m trying to convert an already designed layout into Auto Layout, but everything breaks apart when I do.I’ve watched quite a few tutorials and understand the basic concept of Auto Layout, but in this specific case it just doesn’t work.Does anyone have an idea what I might be doing wrong or how you usually approach this situation?Thanks in advance for any tips! Here my video-link, what i mean   

Hello!I am trying to actuivate my university student account, but it is getting failed. I selected my istitution from the list, registered with student email. uploaded enrollment certificate. But still it is getting failed.Would really appreciate your help!Regards,Mik

Hi.Please I need help! ASAPMy company email domain changed from .app to .comBut my Figma hasn’t synced to the new email address.I fear that If my laptop logs me out I wont be able to log in anymore because the email registered doesn’t exist anymore. 

I really need help on working around Connected Project not allowing between Org/Pro with same email domain. If someone have experience on solving this it would be a great help. Our project is being delayed and we really need a solution. Four company with same work email domain (because same holding company) All teams have a figma Org/Pro that was made with work email domain.  Our company has Design System Library we use among our internal teams.  We have a mega project, where we need to share this library with other 3 companies. We are attempting to have connected projects for each company, and allow our library usage. Figma won’t allow connected project due to same email domain. (below error) "Connecting team owner's email domain cannot match your organization's email domain"We tried the other company make an ID with gmail domain an admin, and create a team and bec

I lost the file when i was working. i count find it anywhere in the total files

I had a design prototype ready. it was moved to trash by a collaborator. I saw it in trash and restroed it. But unable to see it anywhere now

I don’t know if this is a bug or simply a feature I don’t get: Shadows look completely different when applied to a shape with a fill vs. an auto layout of the same dimensions with the same fill. Even stranger, when clip content is applied to the auto layout the shadow looks the same as it does on the shape.Is there anything I can do to ensure a shadow renders the same whether or not it is applied to a shape, a frame or other object? And what’s with the clip content difference? I would have expected the shadow to look different with clip content enabled, not the other way around.I’d be much obliged if anyone could enlighten me. 

I've been trying to figure this out for an hour, but I've tried many different methods and still can't find a way to do it. I'm wondering if Figma allows text to start from the first line to the following line like in the black outline area? Thanks!

Hello,For several days now, the AI has been refusing to carry out a task we request. I asked it twice on the 6th, and a friend had also made the same request once two days earlier.Moreover, in theory, it is simply a matter of copying something it has already done. Each time, it claims that the modification has been completed and clearly explains what was added, but in reality, nothing has changed.Thanks in advance. 

Hi Figma team,Our team currently has only 1 Full seat and 1 Dev seat, and this has been the case for the past 8 months.However, our latest billing shows that we are being charged for 4 seats. We have checked our team settings and do not see any extra active seats.Ticket ID: 1686519Invoice ID: 94253A46-0047Please cancel all of my current subscriptions and issue a new invoice with only 1 Full seat and 1 Dev seat.Thank you for your help.

I want to test the app I built on figma make but the browser tools like the site bar keep messing up the layout.Please how do I view it on my phone like a real app?  

I tried Figma and do not want to continue a subscription. However, in the admin area, the plan is saying “free”, but I was charged $20. Because it is “free”, I cannot cancel myself. But, it is not actually free, hence the charge. To be clear, I want to unsubscribe and cancel, delete. I did not create anything, the trial didn’t work. Help me cancel. The “help” community suggested posting here (seems odd)

Hi, I am currently stuck in the loop of triggering new verification emails but I am not able to receive any emails from Figma. I reached out to Figma Support and tried all of the troubleshooting techniques, nothing has worked. Is there a way for me to get support? Thank you for your time in advance.

Figma make tends to make changes to the files I reference from!

Hello,I’m trying to renew my Figma account, but I’m getting the message “Verification limit exceeded.”I am a student at Cégep de Sainte-Foy in the Techniques d’intégration multimédia – Web et Apps program: https://www.csfoy.ca/programmes/tous-les-programmes/programmes-techniques/techniques-dintegration-m…I have been using Figma for one year.I have already sent all my documents to education@figma.com, including my student card and my schedule.I have written to shareID and they send me this: We were unable to process your verification request. While we can't offer further details or support for this specific inquiry, please ensure all information submitted is accurate and meets the eligibility criteria for future attempts. Your ticket h

I’m currently on an Edu plan and I’m trying to share a Figma Make to other students, something which previously worked before. Right now when I try to share, it prompts me to get a Full Seat. I read that on an Edu plan I can share 1 figma make without a Full Seat, but it is not working out. I deleted all other Figma Makes so I don’t have any other shared or published. I was on a Professional plan last month but I did not need it anymore. Other students can share Makes with me on their Edu plan, please help me out.

I am not at all able to see figma make option in my design system eventhoug it is published and i have credit for figma make. I tried to create new design system to make sure my existing DS may have some blocker but even in new file it’s not working any soultion on this?  

Hello.I tried to renew my plan using my work email, and I think I did something wrong. Now, when I try to log in, I get a mail to message that my account is suspended.Is there a way to unblock my account and return to the initial payment process?

⏺ figma - get_design_context (MCP)(fileKey: "lAw3JcIci9XZAvmZo0jrbI", nodeId: "1:7014", clientLanguages:                                  "javascript,typescript", clientFrameworks: "react")  ⎿  Error: MCP error -32002: You've hit your rate limit. For more information, please refer to      https://developers.figma.com/docs/figma-mcp-server/plans-access-and-permissionsI have my own project as a copy I get all the time rate limit!!!!!!!!!!!! also I am paying and it should be 15 per minute its not please contact me urgently

While building a site in the new Figma Site, I ran into a typography issue:When I use a typography variable with different font sizes for Desktop, Tablet, and Mobile, the correct value shows only if I apply the variable directly to the text layer.But if I use the same variable inside a text style, the published site doesn’t respond to modes — it just shows the default (Desktop) size, even on smaller viewports.This seems like a limitation or bug in how Figma Site handles mode-based variables inside styles.Would love to know if this is expected behaviour or still under development. Happy to share screenshots or a test file if helpful.Thanks!

Hi all! So my problem is that when I try to draw a donut-like shape applying fill to it after just fills everything inside, including a hole that supposed to be left empty. What did I do wrong? 

I have encountered an issue which is quite annoying. Sometimes instances in the design disappear. It usually happens with nested components but the annoying thing is that it is hard to predict when and how that would happen which makes it hard to find a solution to address the problem.As of today I have found, through some comments in the Figma forum, a temp solution which works arbitrarily: click on “Regenerate all instances (slow)” option in the cmd+k panel.Is there something else that can be done?Can Figma address the problem? The big issue there is that collaborators/stakeholders who do not have edit permissions on the files cannot execute the action to regenerate instances so they see half empty frames and cannot do anything about this.

Help! I have an image that has an outline of a text wrap that I need to flip horizontally. When i flip everything it makes the words backwards. How can I fix this? Picture for reference.  

Hello Figma Support Team,I am writing to report an urgent issue regarding missing files in my Figma account.I have noticed today that at least three files appear to be missing, even though I am certain that I have not deleted any files in the past three months. The missing files include projects or files named: G7 P6 / I3 Projects There is also a possibility that additional files may be missing, but these are the ones I have clearly identified so far.I have already checked: All Teams and Projects Drafts Deleted files Account login consistency Unfortunately, I am still unable to locate these files.These files are extremely important for my university coursework and upcoming exams, and I urgently need access to them. I am concerned that this may be a system-related issue or an unintended file removal not i