Urgent: Student Verification Expiring in 4 Days – Manual Review Requested (Ticket #2163724)
Hello,
I am currently enrolled as a university student and I am trying to verify my student status for the Figma Education plan.
I have already submitted all of the required documents for student verification, but my student status has still not been verified.
I am currently enrolled as a student, although I am expected to graduate in February 2027. The documents I submitted clearly show that I am currently enrolled at my university.
I previously contacted Figma Support through the chatbot regarding this issue. At that time, I received the following response:
“Your support request has been submitted — your ticket number is #2163724. A specialist will review your documents and follow up with you via email at [redacted by forum moderator to remove PII]. If you need to add any additional details later, you can simply reply to that email thread.”
However, my student verification has still not been completed.
I was also informed that my current student verification will expire in only 4 days. Since the weekend is approaching in two days, I am concerned that my verification may expire before my documents can be reviewed.
Could a Figma support team member please manually review my submitted documents and process my student verification as soon as possible?
I have already provided all the required documents, and I am currently enrolled as a university student. If there is any problem with my documents or if additional documentation is required, please let me know as soon as possible so I can provide it immediately.
I would greatly appreciate your urgent assistance with this matter, as there are only 4 days remaining before my current student verification expires.
Thank you for your help and understanding.
