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We have tried to complete the payment using 4 different cards, but all of them were declined by the system. We have urgent tasks with a strict deadline that must be completed today, and this situation has put us in a very difficult position. We kindly request immediate assistance regarding this issue.Even though there is no problem related to us, we constantly receive the error message "your card has been declined".If there is any additional information or action required from our side, we are ready to provide it promptly.

Hey, I subscribed on october 6th, was charged on the same day, then month later on november 6th. I cancelled my subscription on november 8th. Then few days back (december 6th) I was charged AGAIN, even though I deleted my billing data.What’s even stranger the date on the newest invoice says Start: Nov 06, 2025 End: Dec 06, 2025, just like on the previous one, though the amount is different.I tried this AI chat, but it said it would only allow human contact when being on pro plan LMAO

Hi, My company asks me to have our VAT number visible on all our invoices.How can we achieve this?Thank you for your answer.

Hello everyone, I’m using Figma’s MCP through ChatGPT’s dev mode (web version), since from what I understand the “native” ChatGPT apps are not yet available in the EU. Overall, it seems to work correctly: the diagrams are generated as requested.The issue arises when I click on “Edit in Figma”: it opens a project with the correct name, but it has no content, as if it were a newly created file.In your opinion, is this a problem on ChatGPT’s side or Figma’s side?Thank you in advance for any insight.

If you look at photos 1 and 2, the auto-layout is hanging.If you modify the text in that state, the length of the figure should change according to the length of the text, but it hasn't changed. Why doesn't the length change when the auto-layout is hanging?

Can Figma Make integrate and make use of our existing design system to streamline our design workflow?

When I connect components from my design system to other working files, some unexpected layers appear inside the component once it’s placed in the file. These layers do not exist in the original library in this components.. What’s even stranger is that these layers come from completely unrelated components that share no structure and were created independently. For example, one of my components contains an icon and a line of text wrapped in a single wrapper. But after placing this component into another file, the wrapper suddenly becomes wrapped inside an additional wrapper — a wrapper that does not exist in the parent component. This breaks the layout, because that unexpected wrapper inherits layout settings from a totally different component. If I edit or use the same component inside the main design system file, everything works fine — the issue appears only after inserting th

Back in June of this year, I had many active projects saved in my "Drafts" folder, as well as personal projects in "All Projects". However, when I logged into my account this month after a period of inactivity, all my recent files were gone.Currently, I can only see old files from 5 years ago.I have tried checking different teams and the "Deleted" tab, but I still cannot find them. These projects are extremely important to me. Could anyone please assist me in recovering them?

I have exported my published design system to Make and it is then selected in the Make chat window, but when I ask it to simply add some buttons to a page it doesn’t use the button components from my design system, it uses some generic styles.Can Figma Make actually use my components?!

Text layers are displaying the wrong font formatting in my designs. The font style shown in the right panel is correct, but the visual rendering on the canvas is wrong. The only fix is to select the text layer and reapply the same style. Once reapplied, the text renders as expected. Steps to reproduce  Open a Figma file that uses shared text styles. Select a text layer. Notice the text appears in the wrong font despite showing the correct style in the inspector. Reapply the same text style. The text updates to the correct visual font.  ExpectedText should render with the correct font on load without needing manual reapplication. ActualText renders with the wrong font until the style is reapplied. ImpactSlows workflow and causes incorrect typography across design files. Designers mu

After updating to macOS Tahoe and the latest Figma update, my laptop's processor started to overheat. I don't work with large files but the situation is critical for the laptop's processor. MacBook Pro M1

I am creating a simple context menu. I have an item component and a menu component with auto-layout that consists a few items. I can duplicate items inside the master component, but I can’t do it in an instance. Is there a solution for that, or do I need to create variants with different numbers of items?ChatGPT and Gemini say that there is an option called “Children property” in Figma that can help, but I don’t trust them 😆 

With an element selected (a line) and changing stroke color and selecting a color, the color picker often falls back to its previous state. This does not always happen, making it impossible to give more insight into this bug, so it’s your turn to look into it.MacBook M2 Max 38 cores, 64GB Ram,  MacOS 26.1 (25B78), Figma 125.10.8.Figma board with 634592 frames (so it appears when I create a new frame).   

Previously, the "Spacing" function worked correctly and aligned frames with the specified values. Now, however, it's not working properly  

I’m using a MacBook Pro (M1), and for the last two days I’ve been experiencing a severe delay when cutting or pasting objects in Figma. Each action takes around 20–30 seconds to apply. This makes it very difficult to work and breaks my workflow.This issue is specific to Figma — other apps respond normally.Please help diagnose what might be causing the slowdown and how to fix it.

The current API returns raw JSON that is too heavy for LLMs (~960k tokens), while the UI estimates only ~67k for the same component.I am investigating why there is such a massive gap (15x) between Figma's estimated tokens and the actual API response. How can we accurately estimate the post-execution payload size of the MCP tool? We need a way to gauge the true context weight (including metadata overhead) before making the request.I fetched this payload via the get_design_context tool.

Hi Figma Plugin Team and Community,I'm experiencing a behavior where Figma shows "Loading 21 pages for plugin..." when I run my plugin for the first time after opening a Figma file with 21 pages.Background:• My Figma file has 21 pages• When I first run my plugin, I see: "Loading 21 pages for plugin..."• This happens BEFORE my plugin UI appears• After the first run, running the plugin again does NOT show this loading messageWhat I've tested:I created a minimal test version that ONLY calls figma.showUI():figma.showUI(__html__, {  width: 878,  height: 631,});Result: The "Loading 21 pages" message STILL appears.My Questions:1. Is this Figma's default behavior when ANY plugin starts?2. Why does this happen? The docs say "pages are only loaded as needed"3. Is there any way to prevent this?4. Why do some other plugins NOT show this message?The official docs state: "Figma files

Recently, I've noticed the frame selection shortcut no longer works for me, which is very annoying because I use it all the time.I tried across different Figma accounts, across my desktop app and browser, and the result is always the same: the shortcut does not work.I've tried inspecting the keyboard layout and other shortcuts using a combination of these keys work fine; it's just this single shortcut that does not work for me.  

Hello, I would like to connect my personal domain to figma sites, I made all the trouble shooting but button stays inactive. How to connect my domain?

Hi I just experienced my figma running slow especially when moving, copy-pasting, and deleting components. I have clear the cache browser, reset, checking internet connections and reset & restarting the desktop app but despite all the efforts it’s still slow and laggy on both chrome browser and desktop app.I’m running figma in Macbook Pro M4 Pro 13” updated to MacOS Tahoe 26.1.This is not an issue before this, just happened last week after new update.Need some support help regarding this issue. Thanks

I have been experimenting with Figma MCP server(local) with Augment in Intillij IDEA and it was working fine until Nov 25. But last week when I was working, it started returning error -{"jsonrpc":"2.0","error":{"code":-32001,"message":"Invalid sessionId"},"id":null}I checked with Admin that there is no change from their side. Also, when we load Figma design, the “Enable Figma MCP server” section shows temporarily and disappers. I have tried on two different machines with latest version of Figma desktop. Thank you  

 Can you guys fix this? These lines are so distracting when I’m trying to work. This is in the web app. The dark line in light mode has been there for over a year I think. The bright line in dark mode just showed up today I think. 

Hi! I’m having a billing issue related to an old Collab subscription on this account, and I can’t solve it on my own because the Billing panel is no longer visible.Here’s the full context: A couple of months ago, my Education access expired, so I subscribed to the Collab plan on this account (using this same personal email). I subscribed thinking it would include Figma Design, but I later realized it only gave me access to FigJam and Slides. Because of that, I canceled the Collab plan a few days after subscribing. On the cancellation screen, I saw a message saying that I would still be able to use the paid features until a specific date in the following month. After that, I applied again for the Education plan, my request was approved, and my account/workspace was migrated back to Education.

Our team is on the Organization plan and I’m noticing that when I start a new Figma Make, I’m only seeing two of our published DS libraries that are accessable. See attached image for extra reference. I’m not sure why no other libraries are showing up here since there shouldn’t be a limit of the number of libraries right?I’m also an admin if that helps. Thanks in advance!

Hi all,I’m running into a pretty severe performance issue in one specific Figma file, and I’m hoping others have seen something similar or can help pinpoint what's going on.Whenever I try to cut or delete any layer that contains complex components (a mix of local components and components coming from our shared library), Figma freezes for up to 1 minute before the action completes. This includes deleting from both the canvas and the layers panel.A few things to note: The lag started immediately after updating components from our team library This only happens in one file Other files with equally complex component structures do not have this problem Both the desktop app and browser show the same behavior The issue only appears when cutting or deleting. Navigation isn’t particularly laggy. The components involved are fairly nested and variant-h