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Carl_Graham
Carl_Graham
New Member
October 16, 2026
Solved

Thinking....

The figma MAKE AI has been down for the last 5 hours for me I have tried refrshing the page, changing the AI platform from Auto to GPT but it doesnt seem to be working? Is anyone else having the same issue?

Celyn_L
Celyn_LSolution
Figmate
October 16, 2026

Hi ​@Carl_Graham, Celyn from the Figma Community Support team here. Thanks for flagging this.

I understand Figma Make has been stuck on “Thinking” for several hours, even after refreshing and switching from Auto to GPT. I’m sorry this has interrupted your work.

Could you let me know if this happens in the browser, the desktop app, or both? In the meantime, please try these steps:

  • Disable any browser extensions or plugins.

  • Temporarily turn off any VPN, antivirus, or firewall software, then re-enable it after testing.

  • Try a different network or device, and restart your browser.

I’ve created a support ticket for you so the team can take a closer look. Your ticket number is #2200264.

Please reply directly to the ticket with a link to the impacted file, and invite support-share@figma.com with “Can View” access (this won’t impact your billing and will allow us to reproduce the issue and investigate further with Engineering).

A member of the team will be reaching out with next steps shortly, thanks for your patience in the meantime!

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1 reply

Celyn_L
Figmate
Celyn_LSolution
Figmate
October 16, 2026

Hi ​@Carl_Graham, Celyn from the Figma Community Support team here. Thanks for flagging this.

I understand Figma Make has been stuck on “Thinking” for several hours, even after refreshing and switching from Auto to GPT. I’m sorry this has interrupted your work.

Could you let me know if this happens in the browser, the desktop app, or both? In the meantime, please try these steps:

  • Disable any browser extensions or plugins.

  • Temporarily turn off any VPN, antivirus, or firewall software, then re-enable it after testing.

  • Try a different network or device, and restart your browser.

I’ve created a support ticket for you so the team can take a closer look. Your ticket number is #2200264.

Please reply directly to the ticket with a link to the impacted file, and invite support-share@figma.com with “Can View” access (this won’t impact your billing and will allow us to reproduce the issue and investigate further with Engineering).

A member of the team will be reaching out with next steps shortly, thanks for your patience in the meantime!

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