Skip to main content
katerina rynda
katerina rynda
New Member
October 16, 2026
Question

lost access to my email

Hi, I’ve lost access to my email and can no longer log in to my Figma account. I don’t have email forwarding set up from the old address to a new one. Could you help me create a support ticket?

    1 reply

    ksn
    Figmate
    ksn
    Community Support
    October 16, 2026

    Hi ​@katerina rynda - thank you for posting, and happy to help as much as I can.

    Can you send me a few pieces of information?

    • The email address your original account is under (the one you want access to)
    • Confirm the new email you’d like to move the account over to
      • I can see the account you have registered to the forum account you’re posting from right now, but want to confirm if it is the email you want to change your old one to

    You can PM me that information. Thanks!

    Terms & ConditionsAccessibility statement