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To resolve missing fonts or text style conflicts in shared Figma files, first ensure all collaborators have access to the same fonts or use Google Fonts, which sync automatically. Check the Text Styles panel to confirm styles are applied consistently and not duplicated. If fonts are missing, replace them using Figma’s font picker or upload the required fonts through Figma Desktop. Detach and reapply text styles if conflicts persist. Regularly clean unused styles to keep the file organized and avoid future inconsistencies.

I charged unintentionally. There was no charge last month, but charged this month even though I unsubscribe my subscription last month.

How do I open a design created with Figma Make as a separate design?

I am not able to delete the groups in figma collection table ? 

Hi everyone,I’m working on some layouts in Figma and running into an issue once they’re printed. On screen, everything looks properly aligned, but after exporting (PDF) and printing, spacing and alignment don’t always match what I see in Figma.I’ve checked frame sizes, constraints, and export settings, and things look fine before printing. The printer itself accepts jobs without errors, which makes it harder to tell where the mismatch is happening.Before assuming it’s an export or scaling issue, I tried ruling out problems with the printer itself by printing a basic test page directly from the browser. That output looked normal, so I’m leaning toward this being a layout, scaling, or export setting issue.For those who regularly print designs from Figma, are there any best practices for avoiding alignment or scaling problems when printing?Thanks in advance. 

日本語入力でテキストレイヤーへ 2 文字以上入力し、未確定状態で先頭の文字を消すときに del キーを 2 回タイプしないと削除できない現象に遭遇しています。例えば「あい」と入力して、先頭の「あ」を消すときに del キーを 2 回タイプする必要があります。（つまり del キーのタイプが全体で 1 回増える）「あ」と入力しただけであれば、del キー 1 回で削除できます。レイヤー名の変更やダイアログでの入力など、テキストレイヤー以外では現象は起きていません。環境OS: macOS 15.5 IM: macOS 標準 / azooKey Figma: デスクトップ版 125.11.6 /ブラウザ版 デスクトップ版は Design / Jam / Slides で再現を確認  

I want to change the entire Organization name because it is currently set to the name of a former employee who has left the company.

Hi！     I added MFA verification to my account, and now I’m getting this message when trying to update the plugin: "We detected a change to your account details. Please contact support@figma.com to proceed." Could you help me sort this out? My account is [redacted customer PII - DJV 26 Dec 2025].

After long days of hard work getting my brochure done, the content disappeared and all i see is this. Even before reaching this Figma couldn’t even properly fit content so that it prints on 2 pages…. deceiving experience. Wasted money and huge time and resources.  

I click on it, and nothing happens. I’ve rebooted, updated my browser, installed windows updates, etc.. Still not working. This is a fairly big problem as it means I can no longer access the “First/Last on top” option. Has anyone else experienced this issue?

Unable to to duplicate a design file, it seems to be a problem that many people talked about. The design file has no active branches. Adding the /duplicate trick does not work anymore. FIGMA!! please fix this stupid bug.

Hi, suddenly I logged out of Figma Desktop app and cannot log in to it anymore, when I asked to log in via web browser, but nothing happen on the Desktop app side. However, it’s working fine on web browser. I have the latest Figma version, and my device is Macbook Pro M1 with Mac OS Tahoe 26.1

When attempting to re-verify my account for the education license I get the message “Verification Limit Exceeded”. I’ve contacted SheerID multiple times and they keep insisting my account is verified and there is nothing they can do or “reset”.I’ve shared this with them from the Figma Support page: "I am in higher education and trying to verify with SheerID, but see a “Verification Limit Exceeded” error message.Once you’ve hit your verification limit, contact the SheerID support team to reset your limit and continue working on your verification.”https://help.figma.com/hc/en-us/articles/360041061214-Figma-for-Education They keep replying that they can not reset the verification limit. Could you please fix the issue?  

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I canceled my subscription one month ago. This is confirmed by Figmas UI showing me that I'm on the Free plan. Nevertheless I had a charge of 5,95€ on my credit card today. What is happening here and why even 5,95€ i was on the 17,85€ plan before.

I am a Master’s student at TU Delft and currently I am doing my UX internship. I applied the student plan but accidentally assigned it to the figma account using my company’s email address. Today I changed my figma account’s email address from my company’s to my school’s, but I didn’t realize that this would revoke my student plan. When I found it out it was already too late. Now when I tried to redeem my student plan using my school’s email address, it just says “Verification Limit Exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.”I would like to know if you guys from Figma could help me redeem my student plan. I am currently still using my company’s email address, but I would like to change it back to my school’s. I will still need to use a lot of the features the student plan offer to do my graduation project, ect., so I would be really grateful if you guys could help me out.Thx in advance!

Hello,I’m currently locked out of my Figma account because it was linked to my university email which has recently been deactivated (due to graduation). Can you please help me regain access?  The email associated with my old account was [redacted by forum admin/moderator to remove PII] Grateful for any help you can offer.

Hello there, please kindly support the broswer experience on ipad pro. currently most features work but only the zoom in and zoom out through the track pad is broken when trying to edit figma design on ipad browser (safari or chrome). Please please please kindly fix it. it means that we can learn figma and use it on the go and also most of students are using ipad as a on-the-go device in campus. at home, we also plug in ipad pro m4 into large monitor given the ipadOS26 supports multi-tasking really well! thank you!

Good day. I have a problem. I selected all the assets on the project page and deleted them. When I clicked  "Undo" Figma crashed, citing insufficient memory (64GB of DDR5 is apparently not enough).Could you please, if possible, restore the page to the state it was in before the deletion? Perhaps using a server backup or something similar? Or could you suggest where I can turn to with this problem? If I need to subscribe to something or do anything else – that's not a problem, just please help me with the assets.Thanks in advance.

Hello guys … how can i make 2 property like parent and child and connected to each other like here with this flash 

Unable to export my created design from Figma to PPT slide inspite of buying a professional plan. 1655929 is my ticket ID. Please revert urgently. 

Something stopped workingUser receives error code 7b4f4072-c35b-4dc2-8648-7d44f8d6bfea when sending prompts to Figma Make. The prompt returns to the chat box and displays an error message saying something went wrong. The issue persists across different internet connections and accounts.  

Hello! I have a logo I made in Illustrator that I’m trying to import into Figma. When I import, the logo gets warped and jagged (see screenshot). This happens both when I try to copy/paste, and when I export as SVG. I am including SVG code in Illustrator. Help?!

I’m experiencing a critical issue: after entering a prompt in Figma Make (the AI-assisted area), the design stopped rendering. After reloading, I can no longer access Figma at all — my account/projects dashboard won’t load (endless loading / page fails), so I can’t open any projects, not only Figma Make files. Troubleshooting done: * Stable, fast internet connection (other websites work normally)* Using a VPN; tried multiple countries/locations — no change* Cleared/checked DNS cache* Restarted browser and tried multiple browsers — same issue everywhere* Rebooted router and computer — no change This started right after that Figma Make prompt/update, and now the Figma projects page consistently won’t load. Could you please investigate and advise next steps?

Hello Figma Support Team,I’m reaching out regarding a notification on my account attached.This message doesn’t align with my actual usage.I have barely used Figma’s AI features this month, and certainly not to the extent that would justify completely exhausting the allocated AI credits. Because of this, I’m concerned that there may be one of the following issues: Incorrect usage tracking on my seat AI credits being consumed by another seat or automation on the team A misconfiguration or bug affecting Education plan accounts I’d appreciate it if you could please: Provide a detailed breakdown of AI credit usage for my specific seat (dates, actions, and amounts). Confirm whether AI credits are tracked per seat or shared across the team, and whether another user could be consuming them. Verify that my account is correctly classified under the Education plan and that the correct limits are being applied. Let me know if this is a known issue affecting Education plans or team accoun