Skip to main content
Question

How do I switch my account from the educational plan to a free plan account?

  • January 19, 2026
  • 1 reply
  • 7 views

Synapsis e-tech

How do I switch my account from the educational plan to a free plan account?

1 reply

  • Figmate
  • January 20, 2026

Hi ​@Synapsis e-tech

 

I understand that you’d like to revoke your Education status and switch your account to the free Starter plan.

For privacy and security reasons, we’re not able to assist with account-specific changes like this directly here in the forum. That said, I’ll go ahead and create a support ticket(#1696793) for you so our team can help you with this request.

One of our support specialists will reach out to you directly via the ticket email once they’re ready, as they’re equipped to handle this type of request.

 

Thanks,