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13746 Topics

asked in Ask the Community

Change Figma slides from remote presenter (laser pointer)?

I was thinking of giving a presentation from Figma Slides on an event. I wanted to know if Figma Slides support remote controller/ slide changer like PowerPoint does? Picture for reference.

2102

5 months ago

Nitin_Kumar_pal

asked in Ask the Community

How I can remove my all fonts from figma?

I want to remove all fonts from Figma because they create confusion and take me a long time to figure out the right fonts to use. I’ve decided to remove all my fonts and then upload new ones to my system. Please help me out ASAP. Thanks!

270

5 months ago

Neto_Ana

asked in Ask the Community

Getting updates from the library inside the library

Do you receive the notification that components were updated in a library, after publishing the library? Example: I publish library A. After a few minutes, I receive a notification inside library A saying some components were updated. It seems a case of inception but we get super confused with this.

2045

5 months ago

Charlie_Pratt

asked in Ask the Community

Updates to a published library are not being recognized

Managing a design library file. When I add/edit components within, I usually see the little blue dot over the library icon which tells me it recognized that I’ve made changes to publish. I’m no longer seeing that. Which also means I can’t update files upstream that use the library.

303

5 months ago

VictoriaHelen

asked in Ask the Community

Trouble changing states between variants (solved)

This is a super basic question but I can’t seem to crack it. I decided to make my own checkbox because the one I was using in the community wasn’t working for what I need (basically wanted to create master component but it kept getting kicked out because it’s a widget not a component instance). I created my 2 variants (on, off) following a tutorial I found on youtube, and when I went to test it, nothing happened which was unexpected. I’ve searched high and low and reworked it 20 different times and I can’t figure out why my checkbox won’t change on click. Figma – 18 Aug 24

282

5 months ago

Cristian_BanuNew Participant

asked in Ask the Community

Content box - is this a new feature?

Hey guys, Has the CONTENT title in the selection box always been there? Am I nuts? All of a sudden I find it so distracting. Not saying it’s not useful, but the execution stinks. I’m pretty sure it’s a new thing, I remember I used to see the names of my frames 🙂

882

5 months ago

Momori_66New Member

asked in Ask the Community

Apply auto layout on entire base frame or contents except fixed position navbars?

I would like to ask for best practice. Apply auto layout like A or B? if A, how do I make sure no spacing in between Navbar and contents? in case accidental drag. if B, I can control the spacing, just apply top padding, but I need to make navbar in absolute which may not be a good solution? Thanks guys.

181

5 months ago

Tanika_Design

asked in Report a Problem

Scrolling issue in UI 3

Everytime i want to scroll to the bottom of the right sidebar (Which is floating in UI 3) i always end up scrolling the artboard instead of the sidebar / menu, as i have this habit of taking the cursor to the extreme right of the screen and then scrolling (Habit carried from the UI2), and everytime this happens, my flow state is broken and i have again carefully take the cursor inside the sidebar and then scroll. I understand the logic behind this change, but keeping the areas besides the floating sidebar interactive has no use, the only important section in the centre of the artboard.

110

5 months ago

Reza_Risnaldi

asked in Ask the Community

Issue with Subscription Billing for 5 Seats

Hi Figma Community, I hope everyone is doing well. I’m reaching out here because I’m facing a frustrating issue with my Figma subscription and I’m wondering if anyone else has experienced something similar. Recently, I was surprised to find that my Figma account was charged for 5 seats, even though I only need and use one seat for my work. I’m more than willing to pay for the excellent service Figma provides, but being forced to pay for additional seats that I don’t need feels unfair and unnecessary. I’ve contacted Figma Support to try and resolve this, but I wanted to bring this issue up in the community as well. Has anyone else encountered this problem? If so, how did you manage to fix it? Any tips on how to prevent this from happening in the future would also be greatly appreciated. I really enjoy using Figma and want to continue supporting the platform, but I hope there’s a solution that doesn’t involve overpaying for services I don’t need. Thanks in advance for your insights and s

552

5 months ago

ranju1

asked in Ask the Community

Issues with Dev Mode Access for Frontend Team

Our team is currently experiencing an issue with accessing Figma’s Dev Mode. We have a situation where our frontend team needs to check design properties such as padding, margin, and spacing. However, they are encountering a restriction that requires full permissions for Dev Mode access, even though they only need to view these properties and not make any edits. Given that we are on a $15 plan, we expected that our frontend team could access Dev Mode for property inspection without requiring additional permissions. Could anyone provide guidance on: Why Dev Mode access is restricted to users with full permissions, even for property checking? If there is an alternative way for our frontend team to view these design properties without needing full edit permissions? Are there any settings or adjustments we can make to facilitate this process? Your assistance and insights on this matter would be greatly appreciated.

201

5 months ago

Ricky_Martin

asked in Ask the Community

Whole file is deleted abnormally, from where to restore it back?

Hello, my project file got deleted abnormally… I checked my delete tab and its not even in there. Wondering how a file can gets deleted while working on it. can anyone has an idea about this? I have already generated a ticket for the same. https://help.figma.com/hc/en-us/requests/1093937 Waiting for the positive reply, thanks in advance. Thank you.

101

5 months ago

Laurel_Gerber

asked in Ask the Community

Project from my personal account showed up in my work account

Today, I was working on projects via my Figma account with the company I work for and a project from my personal account (another email address) showed up in my work “Recents.” This is problematic as I cannot have people from work viewing my personal projects. I am not the owner of my work Figma account, so I don’t know if other team members can see my “Recents” or if this is personalized to me.

411

5 months ago

David_Lujan

asked in Ask the Community

Figma does not find the font I already installed every time I restart Windows 11 PC

It doesn’t matter what font it is, if it is not a font that comes by default in Windows 11 it gives me the same problem. I try to use a new font or one with weight variants, install it, restart Figma and it recognizes it. But when I restart the PC it stops recognizing it and asks me to install it AGAIN. This only happens to me with Figma, the rest of the programs do not have this problem, I have tried reinstalling the app, completely deleting its data from the PC (registry) and reinstalling it, updating the PC, but nothing works. All I have to do is reinstall the same font each time to keep working. I have seen people with similar problems, but the moderators usually close the forum with the typical phrase of “read our (unproductive) guide to solve this type of problem”, so the request for help goes to the community that has also gone through this and maybe you know how I could fix it. Thank you.

2119

5 months ago

Lesly_Cracchiolo

asked in Ask the Community

Individual frames inside a frame component - Need to edit one piece not the other

Howdy Figpeople! I am trying to create an interactive dropdown menu and I am experiencing an issue where I have a text frame and the icon (using material symbols plugin). I want the text to be aligned LEFT and TOP and BOTTOM, but I need the icon to be RIGHT and TOP and BOTTOM. Additionally, I want to change the icon in the variant to be 180 of the original. Here are my examples: I have figured out most of the alignment issues (I think), but it is not allowing me to select the icon frame OR the icon itself and turn it 180. Here are my layers: And this is what the alignment section looks like when I have either the icon or the icon frame selected: Notice, it does not allow me to configure the rotation. I’m really hoping someone can help me with this. I am SO close to creating reusable dropdown components and this is my last little issue. Thanks in advance!!!

5 months ago

Alexander_Farr

asked in Ask the Community

Create link is greyed out on frame level

Hi everyone, I would like to add a link to a button frame in my design but the “create link” option is disabled. Do you have any ideas why this could be the case? Thanks in advance for your help!

1183

5 months ago

Stephen_Moy1

asked in Ask the Community

Mute/unmute video toggle does not work within a component

Is it possible to have a toggle that plays/mutes the audio of a video when both are within a component? I have successfully made this work when the video is on the page as an asset and only the toggle button is a component. But now I have both within a component (which I need to animate it) the toggle will not work. A play/pause the video toggle will work if I make the video itself clickable - if that matters at all. Here is an example prototype of what I’m doing: https://www.figma.com/proto/ZqSiLuG5N0Rp89qo2aeUKy/Mute-Issue?page-id=0%3A1&node-id=1-123&viewport=1181%2C75%2C0.56&t=UbWgziaVFjqiOpci-1&scaling=scale-down&content-scaling=fixed The placeholder videos and animation probably don’t make much sense out of context but I wanted to share the component exactly as is. If you scroll down the page the video will expand and the audio toggle will be visible. In reality there is a short 1-2 second loop. And when the component expands the longer video is made visible. I

1130

5 months ago

Stefan15

asked in Ask the Community

Weird behavior on hover in prototype

Hey guys, I’m experiencing a weird bug on hover in the prototype. The hover on the instance in the beginning (of the video) and the one in the end is rooting to the same component. Everything is exactly the same apart from some properties. The one in the end works perfectly but the one in the beginning messes up completely. Without hover they work so it’s clearly the problem. But the hover settings are exactly the same. I tried everything, nothing solved it so far. Anybody experienced this bug?

130

5 months ago

VILLAFANE_Juan_Cruz

asked in Ask the Community

issue with text not showing correctly

the text looks like the scheenshot i uploaded in the app and in the browser

221

5 months ago

Gergo_Horvath

asked in Ask the Community

Why can't you add children to components?

Developer here. Expected behaviour: being able to add children to components Actual behaviour: components are frozen, cannot add components, only hide existing ones, or edit text content Explanation: First of all, let me express the great job Figma has done to try replicating how actual implementation in development works in design software, and I’m glad designers were open to work with structured layouts instead of throwing around absolutely positioned boxes that break on a font size/gap change. Figma is getting close to follow the process of development implementation, components are missing a quite important property - being able to receive children. Having to pack an icon component with hundreds of icons, and hide all of them except the one needed (afaik this is the way) is quite far from dynamic, and how it works in development. In fact, in development pretty much only nest components inside components, and it’s quite rare that we create a “frame” as many times as we need it for a

1000

5 months ago

Noe_St-Onge

asked in Ask the Community

Missing Justification Options?

Hi, we need to apply justification to every lines on a paragraph (including the last one). You see we are used to have those options in Illustrator: Justify with the last line to the left Justify with the last line centred Justify with the last line to the right Justify with the last line justified as well But Figma only seems to support - Justify with the last line to the left. Did we miss something or it’s a known limitation in Figma ? Is there a work around that exists ? Thanks !

79567

5 months ago

TOYE_TECHNOLOGY

asked in Ask the Community

Inability to reactivate payment

My Figma file is locked and i tried updating the payment card to re-activate my account, However, I get an error that says payment was unsuccessful at this moment, I should try again.

241

5 months ago

esports

asked in Ask the Community

upgrade plan Organization

when trying to update the plan, Figma gives me this error, although the mail is up to date and working. How to solve this issue? " Figma Organization only allows work emails To continue with your upgrade to Figma Organization, you will need to be using a work email address. Please change the email address of your account to proceed."

871

5 months ago

DanieleLanzetta

asked in Ask the Community

How to make copy to clipboard for Figma from website

Hi all, I could not find a way to implement the “copy to Figma” feature on my website Notable examples: https://www.flowbase.co/ , https://figmacomponents.com/ I checked components with clipboard inspector and also tried to replicate the same components on the website, but nothing works. Is there someone that knows how this exactly works? Thanks

700

5 months ago

manager1goldjob

asked in Ask the Community

All projects disappeared, account was reset to factory settings

Hi, help me to understand the problem. I’ve been using Figma for 2 years and today I signed up for “FIGMA FOR EDUCATION” from this link Figma for Education | Free Tools for the Classroom. Upon completion when I entered all the data, my FIGMA completely cleared, all drafts, working projects disappeared somewhere and they are nowhere to be found … Even my saved plugins are gone… Please help me to sort out this problem, how can I get back everything I had for 2 years of work with FIGMA? P.s. I still have saved links to my projects where I was the creator and now I can not edit anything in them, I am now in my own projects observer

7113

5 months ago

Laura_Doxford

asked in Ask the Community

How to escalate a customer service ticket - awaiting refund for over 3 months

How can I get my emails looked at and responded to in a timely manner? Im awaiting a refund of over $11000 since March - 4 months later despite saying its been resolved I am no further forwards. My tickets get closed after providing information, it takes days and days to get any email support. Emily was the customer service person dealing with this. I have now paid twice for a yearly service. #990917

587

5 months ago

Page 178 / 550

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