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Question

Needing help managing Figma for the company

  • April 27, 2026
  • 2 replies
  • 10 views

Paul MacLeod

Help! I’m the first designer in the company for 2 years and the Figma files are all over the shop. I’m logged in as the finance woman, and have created my own work email. But how do I get access to the work files with my new Figma email?

Also, and more importantly, all the files are now ‘locked’. They were editable on Friday. Any help would be appreciated. Thanks.

2 replies

Tomasz5
  • New Member
  • April 27, 2026

It looks like someone who is the owner/admin of your Figma project locked those files or, which looks more reasonable, are locked for you because you have a fresh account without any given access.

 

You need to log with that admin account and give yourself a proper permission for each file, i.e. “can edit”.
Do it here (right mouse button click on the project file in Figma), click “Share”

  and then click the “Anyone” row. And click the “Edit” option


If you have struggles with finding out what the correct email/account is, I’d ask someone who runs finances as most likely such an account is associated with an official corporate email. But even this might not be enough as each file can have a different owner and owners can share/restrict file access.


Celine_
Figmate
  • Community Support
  • April 27, 2026

Hey Paul, Celine from the Figma Community Support here, happy to help!

  • For accessing the files with your new account: The easiest way is to have someone with admin access (or from the finance account you were using) invite your new work email to the team with the right permissions. Once added, you should be able to access the files from your new account.
     
  • Since you mentioned the files are "all over the shop", it's worth knowing that in Figma, files can be owned by different people and stored in different places (some in a shared team, others in someone's personal drafts). Files in personal drafts are only accessible to their owner, so there's no one-click way to share everything at once. That's why I'd recommend consolidating everything into one team if possible, using your work email as the main owner and transferring key files/projects there. Here’s our guide on how to move a file.
     
  • About the files being “locked”: As Tomasz5 said, this usually comes down to permissions. Files can appear locked if your role is set to Can view instead of Can edit.

A few things to check:
-  Ask whoever manages the account to confirm you have Can edit access on the files or team
-  Check if the plan changed recently (e.g. moving to the free Starter plan can limit editing)

In this article, you can learn how to remove or adjust people's access to individual files or projects.

If you’re still stuck, I’d recommend reaching out to the support team via the Support Hub (type “Report a bug” → “Start a chat”).
Sharing links to the affected team, projects, or files, plus any error message you see, will help them investigate faster. Thank you!