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Manus Chau
April 29, 2026
Question

Config, email reset

  • April 29, 2026
  • 3 replies
  • 82 views

I’m clicking the reset password link on the config website and entering my correct email.  I did not receive anything.  I’ve done this for a few days now.

    3 replies

    Figmate
    April 30, 2026

    Hi ​@Manus Chau, 

     

    I understand you're not receiving the password reset email. Just to confirm — is this for your Figma account, or is it related to the Config conference registration?

     

    In the meantime, it might be worth double-checking your spam or junk folder in case the email landed there. You can also refer to this guide for more details: Reset a forgotten password

    I'll go ahead and create a support ticket(#1877082) on your behalf so our team can take a closer look at the email delivery status.

    Someone from our team will follow up with you directly — please continue the conversation there.

     

    Thanks!

    Manus Chau
    April 30, 2026

    This is for Config conference registration.

    Figmate
    April 30, 2026

    Thanks for confirming! I'll add an internal note on your support ticket that this is for Config registration.