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Figma.com internals are hacking my site because "it's Too Good" and "I live in Thailand" lol could you guys help me? I’m trying to make all of you invincible through my site.. figure this out for me perfectly please. 

I have a layout component with a slot that contains an auto layout frame where I can compose content with as needed. If I change the auto layout in an instance, it changes the layout in the main component and any instance on the page. I would expect the auto layout change to only affect the instance.

Hello Team,I would like to bring to your attention an issue I encountered with my AI credit usage.Yesterday morning, my AI credit balance was 3,000 credits. During the day, I worked extensively in Figma, but based on my usage, I estimate that I consumed no more than approximately 1,000 credits.However, in the next day, I received a notification indicating that my AI credits were fully exhausted. This behavior seems unexpected, as the credit consumption does not align with my actual usage within a single day.Could you please help check:Whether there have been any recent changes or updates to the AI credit consumption model, or If there is any system issue, background process, or miscalculation that might have caused credits to be consumed unexpectedlyI would appreciate it if your team could review the credit usage logs and help identify the root cause of this issue.Please let me know if you need any additional details from my end.Thank you for your support.Best regards,Richa Durgesh Par

I am working in Figma Slides on a client presentation that includes videos and images. The setting controls for the videos are not working. They are there but when I click on them nothing changes.When I first started to work on the project a week ago I noticed the settings would change but the buttons wouldn’t, so I would have to keep checking in presentation mode what setting was “on” or “off”. But now, the settings are not changing at all and neither are the buttons.If I click “apply to all videos” the message bubble comes up that the settings have been applied, but nothing else happens. I have submitted a ticket twice to support and they have replied yet with a fix. Has anyone run into this issue and figured out a fix? Help! Client presentation is tomorrow!

I am unable to publish my figma make project. It is quite large, but regardless, every time I attempt to publish this project it fails. I have done everything suggested in other threads - cleared caches, tried different browsers, duplicated the file, tried to publish it from the edit preview pane and the settings. This has been happening consistently for days, I just want to test my build and publish this site. I know this issue is addressed in other places, but I'm confused, because I cannot find a solution for it. The red bar suggests contacting support for help, so I’m doing that. Kind RegardsNat  

I can’t view the .otf and .ttf files installed and enabled on my macbook. I’m able to use them in the Adobe apps but they don’t show in my Figma desktop app. I need to present my portfolio Friday and want to update some projects with the right typefaces, could I please get some help!

Publishing the updated version on website in Figmake AI is unsuccessful. Tried to fix it in several times, but same error message will come

Slots are a pretty cool concept and useful for their intended porposes, but they need polish. I’m not the biggest fan of the fact that you cannot mark an entire frame as a slot, that you need a sub-frame, but this is not the topic.Behaviour that is really concerning is the following: I have a table column component, that is filled with some data format (in my case UUIDs, or dates). I expand it to more cells using the slot feature. Some AI is used to fill these cells with more mock UUIDs or dates - cool. However! When extending or shrinking the slot, some cells that are not even being created or removed are being overriden with new mock content! This is very concerning as it can lead to mistakes in mockups if already established, untouched content is being overriden automatically. AI should not touch cells that are not being changed by extending or shrinking the slot, especially because the user doesn’t expect it - I don’t expect for the AI to touch my set content that has nothing to do

I’m using Figma Professional plan. I tried to give edit access to another person who is also using a professional plan. But it says ‘An admin needs to update this seat so they can edit. How can I resolve it? We don’t belong to the same team. 

Hello,  I connected my student email to this account, but unfortunately this email belongs to my company. I want to set edu plan for my personal account. How can I remove edu plan in this account and reset it to my personal email? Please help!!

I am working on creating a prototype. Uploaded my PRD as well as the specs for individual screens. But Figma Make is not able to generate the UI. All I can see is a spinner. I have wasted good amount of credits which I am not getting back. Initially I thought that I gave a lot of information causing Figma Make to hallucinate. So I created another new Draft where I uploaded the same PRD and asked figma to create only the login and dashboard page. Again the same issue. I see only the blank page with a spinner. This is really frustrating. 

Hello, I lost my company email and I need to access the Figma files associated with it, please can you help?

I have already published my  library successfully. However, when I click “Export to Figma Make”, I keep receiving an error message and the export does not go through.At the moment, I am not sure what is causing this issue. I would appreciate it if you could help me identify the reason and suggest a solution.

How do I activate the Weavy website through Figma?When I try to activate it through my Figma account, the Weavy website returns an error:https://www.figma.com/blocked.htmlWhat's the problem?

I see a lot of plugins have animated icons. I looked around the forum and saw some old posts that mentioned renaming .gif to .png and uploading it. When I try, it lets me upload it, but in the last step when I hit Publish, it throws an error saying icon image needs to be JPEG or PNG. So does this mean we can no longer assign animated icons to our plugins while some old one can keep them?Any advice is appreciated.

Unable to send invite to new users

Hello. I'm having trouble installing Figma for two weeks now. I've tried registering through different browsers, using different VPNs and accounts, but the site only shows a loading screen. Could you please tell me what I can do about this? Sorry for reporting this issue so late.

can’t seem to get my mouse to work correctly, tried different mouse and different computer same issue mouse doesn’t line up and can’t resize images correctly video attached

one day i was working and idk what happened but in the middle of me working the layers tab layout completely changed and its horrible. idk how to make it go back to what it used to look like. can someone help? now instead of saying what the layer is, everything just shows up in these preview boxes. even if its a text layer. it is impossible to navigate. how do i go back to default?  

Add Text Add Auto layout to Text Add Rectangle into Auto layout frame Ignore auto layout on Rectangle Set Constraints to Top + Bottom or Scale Enter several lines of text, notice the rectangle grows in size 👍 Duplicate example above Add Group to Rectangle Enter several lines of text, notice the rectangle doesn’t grow in size 👎Note: This is a simplified example; I required an absolute position group in my work to control overall opacity of several layers at once with one Figma variable. I have tried the following:Using frame instead of group Setting constraint to bottom only Flipping Rectangle vertically to maybe trick constraint Keying in 100% to height and entering the height manually Refitting it to 100% height by drag handle Setting to scale constraint Setting nested rectangle to scale constraint and vice versa with group Reopening fileI believe the “Bad” frame below should work like the “Good” frame. 

Hi there!I’m trying to make a new design using Figma’s use-figma skill in Cursor, and it keeps crashing when it runs “Search Design System”.I’m using Claude Sonnet 4.6 medium thinking agent.The same prompt runs just fine in Claude Code, but a lot of my team prefers to work in Cursor.

I am in the early stages of building an AI fragrance recommendation website and wanted to ask if one Figma website design can be used for multiple different businesses, while each business uploads its own separate product catalogue/data. I want the same core website structure, but with different brands using different product sets and recommendations. Is this something Figma supports well in handoff/workflow, or would this need to be rebuilt separately for each business?

I am using Make. Two images on the site do not appear when I publish while all the others do. Figma has burned all my credits running circles around the same potential fixes which are primarily around asset hash. What are the reasons this could be happening so I can help Figma think differently?

I've received an email with the message “Add more credits to your team" but the team has 3 persons only one of them has reached the 2500 credits. how can I transfer credits from one person in the team to an other person in the team?and in one of the topics it was 3000 credits but in our case it is 2500 credits. Can you also tell me what the correct number is. 

Does anyone know why this games icon is suddenly appearing in my UI and in my admin panel? It’s taking up valuable screen real estate, and making unnecessary cognitive load, and I hate games. I don’t want it here, didn’t ask for it, did not sign up for it, plug it in, or do anything (that I know of) to put it there. Any insight or help to get rid of it, much appreciated.