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I need urgent support. I'm the creator of a paid Figma UI kit called Sublima UI, which took me over 2 years to design and develop with great care. Recently, a user posted a public comment with a link to a free copy of my UI kit — essentially pirating my product.The issue is: I can't delete the comment or block the user. The link is still public and might severely affect my sales. This is my main source of income, and seeing it shared like this for free is heartbreaking. If anyone here has experience dealing with this kind of situation — either through platform moderation, copyright enforcement, or how to get content taken down — please help me. This is a critical issue for me and my small independent business.

I have 4 full seats that we’ve been paying for.  3 need only dev mode access.  When trying to downgrade the users, it says I will be billed additionally for the 3 users I need to downgrade.  I don’t want additional 3 additional dev seats, I want 1 full and 3 dev.  How do I do this?  I keep getting prompted that each change will be an addition, not a change???

Hi there,Is there any solution to this, what seems like a persistent problem of component instances not updating properly when there’s a color change in the main component. I’m seeing a lot of issues people are having with this.My context is, I have an icon button component with a nested icon component. The properties for the icon button have a dark variant, where the icon color is changed to white. The problem is, when using an instance of the icon button and switching to a dark variant, the color of the icon (white) is not following, but is shown as original icon component color (black). I have updated my nested icon component so all of the icons are in a single component with proper layer names and structure with only one flattened vector layer as instructed in many of the comments. The issue still persists.Thanks for looking into this issue and thanks for all your help!

I am having issues with master component updates relaying to instances throughout my file. I have a master button component and when trying to update the height of the master, nothing is changing with my instances. I have tried to Repair Component Connections and Regenerate All Instances with no luck. I’m still pretty amateur in my Figma experience, so I could be missing something obvious. Any suggestions that save me creating a new master or just updating each individual button are appreciated. 

I have had access to the AI design tool for a long time now, but this morning when I logged on to create another project, the AI design tool has been removed. Can someone help me find it or get it back? I had an amazing idea for an app design but I can’t work on it since the Ai tools have somehow disappeared

I have a problem with the project from work — when I open the prototype on my phone or tablet, only a single page appears and I can’t swipe through anymore. I’ve tried restarting, but it didn’t help

Hi. I’m having an issue with issue with frames that are meant to expand or “hug content” when switching between variants of different sizes. I don’t know what technical issue is causing this probably but I was able to verify it is something happening with Figma itself, and not my prototype, auto layout settings, etc. This is happening across multiple different components and only started happening today - however reverting my file version back to when I knew the prototype was working correctly did not correct the issue. But a developer that had never signed into Figma before opened the most recent prototype (without any changes) and did not experience the issue. For these particular designs it seems almost like the drop shadow is expanding like it should but the frame itself just isn’t. I have tried changing my components both to hug content and to fixed width and height just to further confirm it wasn’t something I was doing, but neither changes the outcome on my end or the developer’

I’m in the Figma for Edu the latest updates from Figma i showed once on my desktop application and suddenly disappeared it’s normal

Our icon naming convention uses PascalCase with no spaces—names like UiMiscHeart. When I try to search for an icon from outside the icon library, keyword-based searches don’t work unless I enter the beginning of the component name exactly. For example, searching for “heart” won’t return UiMiscHeart, but “uimisch” will. However, when I search within the icon library’s source file, partial matches work as expected. This issue only occurs when searching from other files. Did fuzzy search used to work more reliably across files? I feel like it used to behave better.  

I used the COPY PNG feature a lot and paste it into a fill layer. This week that functionality broke down. Now if you try and COPY PNG and paste it will only do it for one layer and remove every other fill layer. In the past you could choose the fill layer so it would preserve backgrounds or any other fills. Seems like perhaps the latest update broke this feature? 

I’m experiencing an odd bug. Some components when a variant is swapped will not fully swap out colors. See images/example below.As you can see in the last screenshot here, the text is not fully changing color. The text color should be gray and not white. Please help 🙂

Hello, I have a large group of different shaped icons that I’d like to size using variables for Desktop, Tablet and Mobile.Is there a way to apply a 100% height value or set a fixed aspect ratio so I can control them via a single width variable? It would save me a lot of time.Thanks,Will

I created a hover button, my goal was when I click on the button, it should divide in three parts like retro style, I kinda achieved it, but the problem I faced was, when I previewed it, the button was kind of bouncing or dancing, I rechecked everything and everything was fine, can anyone tell me the solution.

As an Owner of my Figma account, how can I enable exporting in my Figma files?. Now Export is disabled. Where is this option?

Is there a way to automatically scale an image to fit a frame proportionally? A quick key?

 Hi! I just started using Figma and today I lost my cat jumping after the cursor. He was here just five days ago and now he's gone. Maybe I accidentally pressed some hotkeys and that's why he disappeared... Please help me find him😭😭😭  

https://www.raycast.com/core-features/aiI am trying to recreate a specific UI effect I saw in a design (see attached image). I'm particularly interested in achieving the following: Subtle Edge Fade: The icons near the left and right edges of the dock/bar fade out smoothly. How can this be achieved using gradient masks or other techniques in Figma? Icon Style: The icons have a distinct appearance: a combination of neumorphism, transparency, subtle shading, and a glow effect. What are the best approaches to replicate this style in Figma? I'm looking for step-by-step guidance, best practices, and any helpful plugins or resources that could assist in recreating these effects accurately. Any help or suggestions would be greatly appreciated!

In an internal Plugin I want to upload svgs from Figma to Github.With Github.com that works fine, however, to make it work with our Github Enterprise account I have trouble.To check if the plugin can even connect to GitHub Enterprise, I use this reduced code:  However, I get the error notification “Failed to connect to GitHub Enterprise API”.Our GitHub enterprise is internal, accessible behind a VPN. I am running FIGMA with the plugin code from within the VPN, but I am thinking that this call I do might still come “from outside” and therefore cannot access the internally GitHub Enterprise? 

Unable to load anything inside Figma. All images in dashboard (project thumbnails) and images inside projects are not loading at all. Some plugins like Unsplash are not working as well. Unable to export screens as PDFs as well. Tried clearing cache, using a different PC, a different browser, a different network, to no avail. Just noticed, in the console in Figma, I'm getting a "ERR_NETWORK_ACCESS_DENIED". I'm not using any VPN and have tried connecting to a different network to no avail. 

Hello thereSo I am trying to build a test app just to hone my skillsAnd one of the parts I want to implement is something where when I click one of the tick boxes Cafes with that drink will pop upand when I click MULTIPLE boxes, Cafes with ever one of those drinks will pop upFor exampleCappuccino Tickbox Espresso Tickbox Matcha Tickbox When the Cappuccino box is ticked- cafes that serve Cappuccino’s will pop up When the espresso tickbox is ticked, cafes that serve Espresso will pop up Same with Matcha   NOW when I click MULTIPLE tickboxes (Matcha and Espresso) only cafes that serve BOTH Matcha and Espresso will pop up How will this be done please because I assume you use variables I just have no idea how I would apply them and how i would use multiple variants of the cafesP.S If someone could make a demo of this it would be extremely helpful THANK YOU https://www.figma.com/design/HsvtuUl8cAwQn0208bjn2t/CAFE-APP--Copy-?node-id=0-1&t=eiJpi1vP8c5NDHV7-1Link to the figma file

My figma file would automatically delete some content from my design draft, resulting in a large area of content being lost. Even after I retrieved it from the historical files, the content would still continue to be lost. I felt very panicked

I have tried a support ticket. And I would like to give Figma some money. But sales does not seem to want our money. My question is...we need MANY MODES. Ca we get away with ONLY one or two enterprise licenses to create and manage modes?The thinking is, can my designers with a pro license CHOOSE THE MODE in their designs, while they still only pay for the pro license $15?But our admins could buy $75 enterprise licenses. @figmasupprt does it work that way? Or does everyone need an enterprise license? sales: 🦗🦗🦗

I’m experiencing an issue with Figma. When I select the ITALIAN keyboard layout, the shortcut for "Decrease Font Size" doesn’t work. Apparently, it seems to be the only one that isn’t functioning correctly!Here are some additional details:I’m using the desktop app . I’ve tried changing the shortcut settings in my operating system, but it still doesn’t work. I also tested Better Touch Tool , and it seems to be the only solution that works, but I don’t think it’s reasonable to buy an app just to fix a single keyboard shortcut. At first, I thought this might be a problem with Google Chrome , since the same shortcut opens the "Help" menu in Chrome. However, the issue persists even when I’m not using Chrome.Do you have any suggestions on how to resolve this?Apple M3 ProSequoia 15.4.1 

In order to create a chatbot based on a flow chart I created with Figma, I have to give each item a unique code.Is there any automatic way of doing it?Doung it manually is a hassle… Thanks

UPDATE: It looks like it has to do with the stroke on the component. When I removed the stroke the component properly rendered.When viewing my prototype and setting it to be responsive, components that are set to fill are not filling correctly. Content on the component will move but the background does not move. This was working just fine last week. This is how the screen looks before making it responsive This is how the screen looks after making it responsive As you can see, the actions in the top header move as they should, but the background does not move.