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Environment: Windows, Figma Desktop (Pro plan), Claude.ai web with Figma MCP plugin connected. Problem: All Figma MCP tools return "No result received from client-side tool execution." The plugin appears connected but every tool call fails silently. Tools tested (all failed with same error):- get_design_context- get_screenshot- get_code_connect_map- get_metadata Steps to reproduce:1. Connect Figma MCP plugin in Claude.ai2. Share a Figma file link with valid node ID3. Try any MCP tool4. All return "No result received from client-side tool execution" Expected: Tools return design data or screenshots.Actual: Generic error, no debug info. This completely blocks MCP workflow between Figma and Claude.ai.
Hello,I am contacting you regarding my subscription.I canceled my subscription about a week ago, and it was supposed to expire today. However, I noticed that I was still charged for the next billing period.Since the subscription was canceled before the renewal date, I kindly ask you to review this issue and refund the charged amount.If you need any additional information (account email, transaction ID, screenshot, etc.), I will gladly provide it.Thank you for your help.Best regards,
this is some design bullshit. i’ve watched youtube videos at this point trying to downgrade my plan. there is no link. this is robbery at it’s finest. how the hell do you downgrade?!
Dear, I cannot login with my account. I had to create a new one.For this reason, it’s not possible to log in to the old account and open my files.Please transfer or copy all the files from the lost account to the new account. lost account: [redacted by moderator to remove personal information]new account: [redacted by moderator to remove personal information] Thank you in advance! Kind regards,
We are considering Figma for our L&D team. Our software review team has questions. Requesting a 30 minute demo and Q&A. We’ve filled out the form here a number of times: https://www.figma.com/contact/ but have not been contacted. Please advise. Thank you.
I am encountering rate limits extremely quickly when using the Figma Images API.Even when downloading approximately 10 images, I consistently receive HTTP 429 responses with very large Retry-After values (around 400,000 seconds).The images are being exported from the following Figma file:https://www.figma.com/design/MgNkAQkNBETXwipSe024oc/Details:- Endpoint: /v1/images/MgNkAQkNBETXwipSe024oc- Authentication: Personal Access Token- Requests are executed sequentially (no parallel requests)- Request rate is very low (2 request per second)- Requests are executed via C# using the Unity game engineAdditional response details:- Response body: {"status":429,"err":"Rate limit exceeded"}- Retry-After: 397777 seconds- Response header includes: X-Cache: Error from cloudfrontDue to this behavior, it is currently impossible for me to use the API for asset export.Could you please check whether this file, my account, or my IP address is being throttled at the CloudFront level, or if there is an additi
Hi, I’m experiencing a frustrating issue when working with overlapping layers. Whenever I delete an element (frame, vector, etc.) that has multiple layers stacked above or around it, the layer selection resets. Instead of automatically selecting the parent layer, the selection clears or jumps, and I have to manually re-select the lower layers again. This significantly slows down my workflow, especially when cleaning up complex layouts with many stacked elements. Thanks in advance.
For several months I have been applying for a license (K12), filling out this wonderful form, but no response, what happened, the institution is the same, the place of work is the same. If the educational institution does not meet the parameters, at least some feedback is possible.
When I try to draw or write only straight lines appear. The ruler in the settings can’t be turned off
i am trying to build on figma build. i want to be able to speak to it and it registers the voice and transcribes it or provides closed caption. currently the video works but the mic does not. if anyone has any solutions to make this work i would appreciate it!
Hey Now I can't even login to figma!! please help
Once I import a file, for example a picture the color looks different:Normally : OrangeAfter import: Red
I am a solo user on a Professional annual plan. I have a pending $166 invoice that appeared despite having 'Auto-upgrade' disabled. I have already corrected my seat assignments and reached out via the support bot, but I haven't heard back. Can a moderator please escalate my case?
While trying to use Figma Make, and importing our components, Figma Make doesn't seem to use the actual component but rather imagines a similar one and thus losing all of the properties associated with the component. Is there a way to force Figma Make to use the actual components with their properties? Even if I specify that I want it to use the component, it doesn't.
I created my portfolio website in Figma Sites. I viewed it in View/Prototype mode for desktop and it looks great. I publish it to the web and view it from the website on my desktop and it looks like the background is shifting left instead of extending across the entire screen. Leaving white space to the right of the screen. Does anyone have any ideas how to fix it? The background is set at absolute. www.tobigannon.com Thank you in advance for your help.
I have a row of pictures moving in infinite marquee effect on my website. Every picture is linked to a page on the same website, and it goes with a text link that leads to the same page, so both picture and text provide the users with an opportunity to click. However, when the marquee cycle is complete, both pic and text links stop working. Refreshing the page works well since it starts the cycle again, but I’d doubt that my users deserve this kind of UX. Is there a way to keep the links functional? Am I missing something?
At the beginning of the year I started experimenting with Figma Make using our React component library along with “Syncfusion”, a third party component library we use. A new release of Figma Make around the end of January saw “tabs component” of this thrid party library unable to render in Make. It will show up on page load then disappear once does “Refreshing”. I know what your thinking “It is the third party library”. I assure you I have tested this component with the exact same code in every other environment and it works. I even isolated the tab code in Figma Make and it still doesn’t render.My real question is, did anything change in the way Figma Make renders the React chunks? It is showing up with content and then ripping it away when loading chunks from React components.
when I publish new oneit saids “We detected a change to your account details. Please contact support@figma.com to proceed”I send to support@figma.comit reply Hello and thank you for reaching out to Figma’s Product Support team.We've received your request (help.figma.com/hc/requests/1561256).Please make sure the email address here (***@***) is the one you use with your team in Figma. If you're unsure, submitting a request with the Help button in Figma will pick the correct address for you.– Product Support at Figmais it a robot? it does not solve problem
Estou tentando dar um PUSH em meus arquivos do Figma Make para o Github, mas não aparece a opção push to… (conforme as documentações). Já desconectei e conectei novamente a conta e repositório do Github 3 vezes. As únicas opções que aparecem são: manage Github (direciona para a página do Github) ou Create Repository que mesmo criando um do zero, dá erro.
I tried Figma MCP when it was presented - and everything worked perfectly, but previous week it stopped responding for most of my models, but for some it randomly gives something. Actually it doesn’t work for me as it worked previously. Does anyone knows what’s the issue and how to resolve?
I present a lot of Figma prototypes in full-screen presentation view, but I can’t get rid of the 1px border on the left, right and bottom (see Full-Screen.png). This has nothing to do with scaling or the size of the prototype, but is the border of the actual Figma window. I’m on Windows 11 and the color changes between dark grey and white depending on whether I’m in dark mode or not. The border is not visible in the in-frame prototype view (see In-Frame.png).This is especially annoying if there’s a big contrast between content of the prototype and the frame itself.I had a look at other programs and how they behave: if the program is not in full screen/covering the complete screen, then the border is shown. In full screen it’s not being shown. Seems Figma behaves differently here.
When I open any Figma file in the browser, it takes a long time to load. The same issue occurs in the desktop app. I’ve tested on multiple devices, and the problem is the same for all files. I’m located in Asia (Bangladesh). Could you please advise how I can fix this issue?
Hello, my figma pro student subscription was deactivated because my college changed email. Please make change. My old email was: (redacted by the moderator due to PII)My new email is: (redacted by the moderator due to PII)
How can you remove the link “Open in VS Code” in Dev Mode and restore the MCP connection at the initial state (I’d like to open the connection wizard as I did the first time).
Hi Figma Support,I lost access to my Figma files after my Education plan expired.I was the owner and creator of the files in an Education team. After the education status expired, the team became locked and my account was removed automatically. Now I no longer see the team or files in my file browser.I cannot move or download the files because I no longer have access to the team.There is no other admin or owner available to reverify or re-add my account.The files are very important and were created by me.Could you please escalate this case to the account recovery or data recovery team to help restore temporary access or recover the files?Old account email:[redacted PII - DJV 2/27/26]Thank you.
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