My Figma Make account seems to be monthly billing while at payment we selected annual billing.
Figma Make most affordable Annual Subscription
Hey
I can see we've got a support ticket open for you (Ticket #1956215), so our team will be in touch via email shortly to look into the specifics of your account and confirm exactly what's happening with your billing.
In the meantime, here's some helpful context on why this can happen:
When you subscribe to a Figma plan on an annual term, that annual subscription covers the seats included at the time of purchase. If any additional paid seats were added to the plan after that point, Figma charges for those on a separate monthly subscription. That can make things look like you're on monthly billing even when you originally chose annual, it's two separate billing lines running in parallel.
For a full breakdown of common billing scenarios, There are additional charges in my Figma bill is a great place to start while you wait to hear from us.
Hope this helps, someone from the team should be in touch with you soon!
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