Config Makeathon. Urgent

The user is a Config Makeathon participant who redeemed the CONFIG-MAKEATHON-PRE-HACKATHON promo code to upgrade to a Professional team, but their AI balance only shows 336 credits instead of the expected 10,000 bonus credits for participants. The user confirms they have only one team, which is on the Professional plan, and the promo code was already used. The user is requesting assistance to resolve the missing credits before the contest deadline on June 11.