I forgot to cancel my subscription, and now I've been charged. I want to cancel because I'm not using it.

Hi ​@Cloudy, Celyn from Figma Community Support here.

Thanks for reaching out. I understand that you have been charged for a renewal that you did not intend to use and would like to cancel your subscription.

You can follow the steps below to cancel your plan:

1. Using the browser or Figma desktop app, locate the Professional team in the file browser sidebar.
2. Click Admin.
3. Select the Settings tab.
4. In the Plan section, click Cancel plan.
5. Figma will ask you for a cancellation reason. Select the most appropriate reason and click Cancel plan.

You can also find more information here:

Downgrade or cancel your plan

I was also able to locate your support ticket (#1958080) and have gone ahead and have added an internal note to help increase its visibility. 

If you need any further assistance, please continue the conversation directly through your support ticket. Someone from the team will be in touch as soon as possible.

Thanks for your patience in the meantime.