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I changed the Chat > To-do lists setting of an existing Make file from the default “Auto-start immediately” to “Ask to start” but the chat still starts making changes immediately. I have tried quitting Figma.

I would like to create a simple component that would have different versions for desktop and mobile. After I add the component to a screen, I can link to a "device" variable and make it adjust automatically. But I would like to link the variant with the variable automatically, so every time a team member add this component to a screen, they wouldn't need to link them manually.  Is this possible?

Hello Everyone!I’m using Figma Sites for my design portfolio and added horizontal scrolling to a frame. It works, but when I preview the site, a horizontal scrollbar shows up, and I want to hide it for a cleaner look.Here’s what I tried: Set the frame to horizontal scroll under overflow behavior Tried to look for an “On Drag” interaction to make it feel swipeable — but it’s not available Thought of using arrows + variants, but that’s a lot of work and not ideal Is there any way to hide the scrollbar in Figma Sites? Or any better workaround?Thanks!

Good morning,I’m getting a message on Figma that’s asking me to verify my student status. And I’m trying to do that. However, now I’m getting an error that says I’ve exceeded the intents for verification. Can you please help me on how I can verify myself? I contacted your support team and so far I haven’t been provided with a solution. How can I upload the corresponding documents?  

I am working with Figma for about 3 years and it is a wonderful software. Speed used to be awesome in the beginning. It changed after a while and now it is really a pain to open files, select frames and resize areas. It starts blocking my work. You read always “Empty the cache...” I did but no change. Please dear Figma team realize that there is a problem that needs your attention.

From this morning I’ve been unable to use variables, here’s what happens:On first load/reload of page Select Gap Dropdown Select Apply variable Variable list appears briefly then updates to “No variables available”It’s not happening with Colors and is the case on every file I’ve worked on this morning.All my variables should be available. Non are marked as “Hidden from publishing” and the scope is set to Gap. 

  I found a similar issue reported here already, but we’re still experiencing problems with using variables.When trying to apply text variable to a component, it shows ‘No variables available’. I’ve checked the library and it is connected to the file. The library is available too.   It’s not just me — the entire team is facing this issue when working with variables. We’ve already refreshed Figma, but nothing has helped.Could you please advise on how to fix this issue?

Figma Team,This is absolutely unacceptable. A payment was made from my credit card, without any authentication or prior notification. What’s even more shocking is that I never saved my card details on my account, yet the billing was processed automatically.This is a serious breach of data protection and financial security. What if I didn’t have sufficient funds? What if I didn’t want to make the payment? You cannot just charge users without consent—this is outright unethical and borderline fraudulent. This is completely unacceptable, especially since my card is not supposed to be saved with you. How did this even happen?I demand an immediate explanation and resolution. This level of negligence is beyond disappointing, and I expect a prompt response. I have already sent an email about this issue. I expect a prompt resolution to this matter.Thank you for addressing this issue as soon as possible.

Currently, when I make a local component inside of Figma Slides that contains a text layer, even though I can create a text property on the component itself, I cannot link the text contents from the text layer to its parent component. What I am trying to replicate (from Figma’s official Youtube channel)Note how in the text field, it reads “Today’s date”, the contents of the text layer nested in the component.​​​A closer look. What I see in Figma Slides (Design Mode)Selecting the text layer.Selecting the component.Note how I am able to create a text property on the component itself, but not reference that property in the component’s children. What I see inside of Figma Slides (Slide Mode)Selecting the text layer.Selecting the componnet. Conclusion I tried to be as thorough as possible 😭. Maybe it’s something on my end, but I am not sure where I might be going wrong here. It would be great to figure this out ASAP because this deck template is due tomorrow EOD </3Thanks so much!

Recently, in our presentations, everything got messed up: text, elements — everything overlapped.Of course, no one intentionally moved anything.Do you have any idea what could be causing this? 🥲 We reformatted everything afterward, but after some time, it happened again.

I created a template in Project A in Figma, which includes a main component and its linked instances that sync properly. However, when I copy this template to a new project, the main component and instances lose their link and no longer sync. This used to work fine before, but it stopped working recently. How can I fix this?

Hello Figma Support Team,I hope you are doing well.I noticed a charge of $109.22 on March 2, 2026 (Receipt #2643-3090) for a Professional Full subscription. However, I had already cancelled my subscription before this billing date.Since the subscription was cancelled, I would like to understand why this payment was processed and kindly request a refund for the charged amount.Please review my account and let me know the reason for the charge and the refund process.Thank you for your assistance. 

 Windows 11 HomeVersion: 24H2OS Build: 26100.7462Experience Pack: 1000.26100.275.0Microsoft IME option: “Previous version of Microsoft IME” - Off I recently had a problem that I had to press the Backspace button one more time when I erased the last consonant of Korean characters.

It seems a lot of people are having trouble with this, and looking through responses it seems I’ve hit a wall. I was prompted to verify my education status, to which I did successfully, but was then reprompted less than a week later, giving me the verification limit exceeded screen.  I contacted SheerID and they responded promptly stating:After reviewing our records, I see that your verification request was successfully processed on September 17, 2025. You’re all set, and there’s nothing further you need to do on your end, as your verification is complete. According to Figma's guidelines, you’re eligible to apply for this offer once every 335 days, and you can reapply for it again after this timeframe has passed. Since your previous request was approved within this timeframe, your discount remains active and valid. As a result, submitting a new request will cause system errors and is unnecessary. After doing some of the recommended fixes (logging out and back in, clearing cache, etc.)

Hi, I am unable to publish my Figmake flow to community. Need to participate in Figma Makeathon on Contra and I have just an hour.I built the workflow on member account under organization (professional), it was not letting me publish it. Now I have transferred ownership to my personal account and still getting same error. 

Hello.We have organization plan, i am file owner and have full seat. But i am not able to use Connect Code.I see error: “You do not have permission to view GitHub information for this file” and icon “Connect to GitHub” is disabled: My organization admin have this button. I asked him to connect our GitHub repository - it was succeeded, but i am still not able to connect any component. Link to figma file 

Hello Figma Support Team, I hope this message finds you well. My Figma account (username: asidle, email: [redacted by moderator to remove personal information]) has recently been suspended, and I am currently unable to access my design files. I have already submitted an appeal through the support form (Ticket #1765246), but I have not yet received further information regarding the reason for the suspension. There are important project files in my account that I rely on for ongoing professional work as a UI/UX designer. The suspension has significantly affected my ability to continue my projects. I sincerely believe this may have been triggered unintentionally, as I have always respected Figma’s Community Guidelines and Terms of Service. If any unusual activity (such as IP changes or login irregularities) was detected, I am fully willing to cooperate and provide clarification. I kindly request a review of my account and would greatly appreciate it if this case could be escalated to the

Hey Fig Make Team,Last week, I was able to upload PNG files to use with Fig Make and it is not telling me that I can’t.This seems like a BUG to me.Here is what Fig Make suggest I send you in the report: Bug Report Summary:Issue: Images uploaded via the "+" → "Add images and files" button are not generating accessible figma:asset/... identifiers for the AI assistant Previous behavior: This upload method worked correctly in the past (as recently as a week ago) Current behavior: Uploaded images show as /* image omitted from history */ and the AI cannot access the asset identifiers Impact: Users cannot update their apps with newly uploaded images through chat

Hello. My AI Make has stopped working in my current project for no apparent reason. Every time I run a command, I get this message: “An error has occurred. Request ID: 3****************”Is there any explanation for this, please? I'm stuck.

I logged into Figma with my Google account, which was initially [redacted by moderator to remove personal information]. Later, I updated my Google account to [redacted by moderator to remove personal information]​​​​​​​. My previous account became my secondary email address and cannot be changed. Now, all my previous files are gone when I log in with Google. Can you help me recover my old files? I can provide all necessary proof.[redacted by moderator to remove personal information]​​​​​​​

Bonjour,Je rencontre un problème concernant la propriété d’un fichier Figma et je ne sais pas comment le résoudre.Contexte :J’ai créé un fichier dans le cadre d’une mission freelance pour un client.Le fichier a été partagé avec l’équipe de développement ainsi qu’avec le client, avec des droits de modification afin qu’ils puissent travailler de manière autonome.À la fin de la mission, je me suis retirée du projet et je ne conservais qu’un accès en consultation.Récemment, le client m’a informée qu’il ne pouvait plus accéder au fichier. Après vérification, je constate que je n’y ai plus accès non plus : Figma me demande désormais de faire une demande d’autorisation, alors que j’y avais encore accès récemment.Le fichier se trouvait initialement dans les Drafts (brouillons) du compte créateur.Or, l’adresse email associée à ce compte n’est plus active aujourd’hui.Situation actuelle : Le client n’a plus accès Je n’ai plus accès Nous ne savons pas qui reçoit les demandes d’accès Il sembl

Hi,  I am using figma pofessional plan since more than 1 year. Whenever i contact the team to extend buffer time after finising my exact billing date, they always help me.  And this time, again i have sent email to them to help me to increase buffer time and still waiting for them to response, support ticket : 1773195 . My team will start work after next 3 hours and my plan is locked now, and lets see if they can help me to reactived and extend the buffer time.  I am waiting for support team to response.   

Would be possible to display the variable mode value instead of its default value on the previews? Type size and line height values by the side of the type style nameOn my current project, the typography scale changes depending on the device size.I have set up 3 modes: Mobile, Tablet and Desktop. Using the Small type style as example. Its 12px on Mobile (default value), 13 on Tablet and 14 on Desktop.But when I use it inside a frame that is on the Desktop mode, it still displays the default value even though it is rendered correctly at 14px. Variable size value not updated to its modeIts a minor thing but every now and then when I need to double check something, I end up breaking the style link temporarily just to make sure its getting the right value.Just to be clear, the ideal behaviour for me is to every time we display a variable value, it should be aware of its mode.In the example below, it should display 14px as those are inside a frame on the Desktop mode.  

Hello,I wanted to ask about access to Figma AI (the sparkle icon) in my account. Since the day I created my account, I have never seen the Figma AI sparkle icon in my interface. However, one of my friends—who also has a free account—already has access to it.Could you please check if there is any issue with my account or if my account is not included in the rollout yet? I would really appreciate it if you could enable access for my account if possible.Thank you for your help.

Hello,I’ve written to Figma’s Product Support team but received no answer. We are currently experiencing ongoing issues with faculty access to our institutional Education Team, which is now affecting our ability to properly run the UI module of our diploma programme.At the beginning of the academic year, some external lecturers were able to access the Education plan without any issues. However, this is no longer working.We understand that external email addresses cannot be granted access to an institutional Education Team linked to a university domain. That said, we are now facing a second issue:Several lecturers who already have an active institutional account are unable to obtain Faculty verification within Figma Education, even after:– Activating their university account (email and intranet access)– Logging into the university system prior to accessing Figma (SSO)– Applying for Education access using their edu.es address– Submitting an official verification letter digitally signed b