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Question

Re-registration of deleted account

  • April 20, 2026
  • 0 replies
  • 10 views

Malak Elkafoury

Hi, I deleted my account because I accidentally saved my last name incorrectly and I couldn't change it to be written exactly as my student id to be verified for the educational plan, However I'm currently trying to create a new account using the same email, and it sends me a message "your request has failed".... Why is this happening? and when will be the suitable time for signing up again as I am in the run-up to a deadline, and I’ve already tried 

  • Opening an incognito/private browsing window
  • Trying a different browser
  • Switching the wifi to mobile data
  • Disable any VPNs or browser extensions                                                                                                                                                                                                                                                              as mentioned before, I hope someone from Figma can come across this as fast as possible please, thank you