Since yesterday, our working file at the link below has been showing the attached error and does not open. We have important files in it, so we kindly ask for your support in getting it opened/access restored.
Hi @Hümeyra Topçu, Celyn from Figma Community Support here.
Thanks for reaching out and for providing the screenshot. I understand that you're unable to access an important working file and are seeing an error when trying to open it.
I've gone ahead and created a support ticket for the team so they can take a closer look into this. Your ticket number is #1958484.
Please keep an eye on your inbox, someone from the team will be in touch shortly with next steps.
Thank you for your patience while we investigate this 🙏