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Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product? You are in the right place! 😉 Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community. One topic per question If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual question you have. Review and use the pro tips Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as possible (deta

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S
Figmate
Angela Liu
Angela LiuNew Participant
asked in Ask the Community
Resize constraints for a union shape

I created this tooltip box (union of a rectangle and triangle). It’s set so that the text width adjusts according to the width of the tooltip box. I also want the size of the box to be adjustable, but am coming across 2 issues: Box height isn’t changing to accommodate the text line number increasing Triangle pointer doesn’t maintain same width I’m not sure what settings are needed to fix this. This is what I have currently: Autolayout of whole component. The text itself is set to fill/hug.

265
Raphael_M
Jarek
Jarek
asked in Ask the Community
How to clear “Used variables” that don’t exist in the file anymore?

Hi folks! I used some components from other files in my project, and even though I removed them, I still see some Variables available in the “Page → Modes”. They are not available anywhere else. It doesn’t affect the project; when I select one, change the page, and then return to it, that mode is selected. I checked my file, and nothing leads to the other file anymore – no styles, variables, components, etc. It seems like a bug, and I see some variables pulled from another file, but can I remove it somehow?

925790
Travis Tinney
Amber Joseph
Amber JosephNew Member
asked in Ask the Community
How do I type in a component size in the new UI?

Before the new UI (which I hate by the way), you could simply click into the width or height boxes and type in the width you wanted it to be. Now it seems the only way is to manually resize each box and then keep it at fixed width? When I click into the box, it just opens the options again. Am I going crazy? How do you manually change this sizing? I just want to be able to type in 176 or whatever!

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Amber Joseph
Cristian_Banu
Cristian_BanuActive Member
asked in Ask the Community
Switch to the old Figma UI

Hey guys, Is there a way to switch back to the old Figma UI? The new one doesn’t do it for me. I’m sure there are people who like it, but personally, I prefer the previous Figma look and structure. I really dislike the current look and feel of the new UI, not to mention its structture, the previous version was a lot more organized and a lot cleaner and more intuitive. Thanks, Chris

348720
Cristian_Banu
For Now Marketing
For Now MarketingNew Member
asked in Ask the Community
How to add Connector TEXT via API

Hi All, In the Figjam UI, if you double click on an arrow, you have the ability to add text to the Connector that stays attached to the Connector. Like this below. There HAS to be a way to do this via API; we could not find any properties that sounded like it would create the arrow-embedded-text like the screenshot above. Does this feature exist? Thank you!

61
tank666
Nicole_Emenhiser
Nicole_EmenhiserNew Participant
asked in Ask the Community
In the forever hell of Smart Animate

Hey folks, I need a little help. I’ve been working in Figma for two years and have never once gotten Smart Animate to. Y’know. Work. At all. So I need a little help. I’ve got all my layers named the same, in the same order. Is there something else I should be looking for? Each instance has its own name because, well, it has to. I did try naming them Step1, Step2, Step3 and that got me nowhere. Inside each instance: Here are the first three to give a sense for transitions Banner default state with full bleed image and visible navigation Navigation disappears and Image shrinks and moves left, filling half the screen. card moves into open right space, image stays in place and navigation stays hidden Is it the nested components causing me issues? I know Figma plays nicely with nesting about… 50% of the time historically, but seemingly better lately. So that’s good! But who knows, maybe smart animate still doesn’t like it. Also, please let me know if I need to share a prototype link. I’m tr

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Nicole_Emenhiser
Alex_Sweet
Alex_Sweet
asked in Ask the Community
Problem navigating with arrow keys linearly through screens on prototype

Hi, I believe I’ve exhausted all the existing help articles on this. I’m having a hard time with something that should be very basic. I have 25 or so screens, the ONLY interaction between them is that the user should be able to click and/or press the arrow key to navigate LINEARLY between them. Sometimes it works (especially if I go slowly, it works every time). But sometimes it doesn’t, sometimes it inexplicably jumps through sections (pretty much only happens if I press the arrow keys quickly). It appears that if I click through it goes linearly every time without skipping screens. So the problem is only with the arrow keys (which I can’t disable so I need to understand the behavior before handing off to my client). I’ve adjusted all the artboards. The desired order is Row 1 Left to Right, Row 2 Left to Right (as described in the documentation). All rows have the exact same Y coordinate. All columns have the exact same X coordinate. I’ve spent hours on this already and this is really

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kw711
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Forrest KimNew Member
asked in Ask the Community
Toggling off boolean unintentionally centers my text, any solutions to keep text aligned right?

I made a variant where you can toggle on and off a checkmark. The component has auto alignment so that the text and the checkmark are spaced apart, but when I hide the checkmark, the text centers. Is there any way to keep my text right aligned when I toggle off the checkmark? Thanks for the help! My components:

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Olga.p
Olga.p
asked in Ask the Community
[Bug] Truncate text... does not work properly if paragraph spacing is used

Hi, thanks to developers for the update and new features! 💛 Noticed a small truncate text error. This feature works great as long as you don’t use paragraph spacing, which doesn’t seem to be taken into account. The text is cut off, but goes beyond the container (

7036
ksn
Figmate
Lori_Weiss
Lori_Weiss
asked in Ask the Community
Is there anyone working at FIGMA? It’s impossible to contact the support and sales teams!

Is there a direct phone number where someone will actually answer?

58722
Ackeem Evans
Devarsh.next
Devarsh.nextNew Member
asked in Ask the Community
How to hide this inconvenient section labels above each tools?

How to hide the section labels like "Alignment", "Position", "Rotation", etc., which are small tool section headers inside the right-hand panel in Figma’s UI.

121
Nellya
alina2023
alina2023New Member
asked in Ask the Community
version

How to go back to the old version of figma if there was a button "Go back to previous UI" before, but now this button is gone

151
Nellya
chococlass.miraen01
chococlass.miraen01
asked in Ask the Community
How can I cancel additional seats?

I accidentally added additional seats. Looking at the billing, it looks like an additional amount has been incurred next month. How can I cancel additional seats.?

44611
Gayani_S
Figmate
zhengpeiqin1996
zhengpeiqin1996New Participant
asked in Ask the Community
How long does it take to review a plugin after it is released?

I released a plugin over a week ago, but the status still shows it is under review. May I ask where I can check the review progress of the plugin? Or, if there is a problem with the plugin, where can I find out about it?

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Celine_D
Figmate
Dan0341
Dan0341New Member
asked in Ask the Community
Reference/import external scripts in ui.html?

Hello, I’m new to figma plugin development. I’ve read the docs and the pages on libraries and bundling, which helped me use webpack to split up my `code.ts` and break it down into smaller more relevant typescript files, but my `ui.html` file is a mess and too crowded with 2600 lines at the moment. I wasn’t able to find a way to move functions and event listeners outside of the default html file and import them from a separate location like I did for the `code.ts`. I also couldn’t figure out how to move styles from the `ui.html` to an independent style sheet like `ui.css`. I did search around prior to posting and looked at related topics about linking css to ui.html but didn’t find a solution.

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Dan0341
Vladyslav Hryhorenko
Vladyslav HryhorenkoNew Member
asked in Ask the Community
Manually install Figma desktop app version 125.4.6?

I need to manually download version 125.4.6. Can you drop a dmg or zip file?

464
tank666
Y
Yulya890
asked in Ask the Community
Development of mobile app

Hello. I am trying to develop my android application. Now I am creating design for this. I don’t know how to do prototype between text input and opening user’s account of this app.For example,If I want to log in my account in this app,I should insert text in such strings as login and password and after this my account opens. How to do this? How to setup a right prototype in this case before coding?

123617
Andrei Alunin
Jose Acosta
Jose AcostaNew Member
asked in Ask the Community
Why i can´t see the layout grid?

I can´t see the layout grid in some of my design files.

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Jose Acosta
Tuxu
Tuxu
asked in Ask the Community
Seção de discussão em Português (PT)

Olá! Estamos abrindo esta seção para facilitar as discussões em português. Não hesite em deixar suas dúvidas, sugestões, ideias.

13003109
Mrsooduraske
Gnarly Boogers
Gnarly BoogersNew Member
asked in Ask the Community
DPI? Resolution? Image data? 👀🔭

SOS from Slime City! When I examine images in Figma, I can not find their DPI anywhere. Is there any way to ascertain if images will reproduce poorly on export, or print, besides squinting? Eg: If I'm looking at an old file, or something others have been working on, is there any way to determine if the image has been stretched, or what it's original size was? If not, here's a great idea for a useful little feature… 🕵️♂️🧪✨

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Gnarly Boogers
blender breath
blender breathNew Member
asked in Ask the Community
Understanding button functions and behaviors

Hello Figma community. Im coming from the world of 3D design, and figma is a new interaction field for me. I have a question regarding some buttons and how they behave which is confusing me to understand, so I hope the community can help me out. I have a task to make a button with 6 different states, some states have a bracket with (on) & (off) which I dont understand why, if someone can ellaborate on this would be great. I have made an example on how I believe these buttons should be, if they become interactive. And I also have uploaded a practise PNG if someone would like to do his or her own version. why is there 2 states with the same name, Default, Pressed, hover? This is my understanding how it would be, the offs would be less bright and darker. The hovering states one would be brighter when the mouse hovers, and the hover off would be dark I suppose. Silliest question ever, but is Pressed ON, when the button is active, or when the mouse clicks on it? Im super concused with press

150
blender breath
Jose_Barros
Jose_BarrosNew Member
asked in Ask the Community
Give Dev seat to external company, that only can access and view one project

I want to add an external developer from another company to a project of ours. He doesn’t have an account and I want to give him the dev seat, but I’m worried that If I pay for a dev seat on my professional plan, he can view all other projects which I dont want to. Is possible to give him access to specific files of a project with that dev seat and at the same time, he only can see these files and nothing else? THanks

171
J
Figmate
Whisky
WhiskyNew Member
asked in Ask the Community
New Toolbar

How can I get the toolbar back to the top? Now it's impossible to navigate normally, the toolbar blocks half the screen, it looks disgusting. In the old version it was much more convenient to navigate the program

342
Anastasia Zotov
ozgurgunes_vl
ozgurgunes_vl
asked in Ask the Community
Library styles and variables are not being listed in panel

Styles and variables are being listed only if “All libraries” option is selected. When I select a library it spins forever. Even if I create and publish a new library and go to a new file, nothing changes. Anyone having this? This started with last update I guess.

40310
Nicole_Emenhiser

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