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Question

Figm Make AI Chat Not responding

  • March 17, 2026
  • 1 reply
  • 7 views

Greg Best Bites

Hi, would love any help and support possible from the community. I have been using Figma Make constantly for the past 3 months to build an app idea that I have.  Yesterday at 5pm PST figma Make stopped accepting my prompts, it goes from “Thinking”, to “Summarizing chat history….” and then times out with a internet connection error.  My internet is working great, speed tested using other apps.  I am still connected to Supabase and the app still displays and works on the figma screen.  I can’t use the AI Chat at all and am at a standstill.

I also noticed yesterday in Figma Make that after my prompts and Figmas response, I use to have a version number of the updated version.  All of a sudden yesterday before this issue I don’t have version numbers anymore.  I have an up thumb, down thumb, and ai icon shat shows how many AI credits I used.

Complete side note.  I have been told that my account will start tracking AI credits as of tomorrow.

I am not tecnical at all and thought figma Make was a great way to build my project.

Thank you,

Greg

1 reply

  • Figmate
  • March 18, 2026

Hi ​@Greg Best Bites,

 

I understand you’re running into connection issues with the AI chat in Figma Make.

 

I’ve located your support ticket(#1799675) in our system and can confirm that a specialist is already looking into it.

They’ve reached out with a few questions to help narrow down the cause (such as your network setup and the specific AI model). Please check your inbox and reply there when you have a moment.

 

I’ve also added a note to your ticket referencing this forum post to ensure the specialist has all the context and to help prioritize the issue.

To keep everything organized, please continue the conversation through that ticket, and they’ll follow up with you there.

 

Thanks,