Ask the Community

Attention all Persian and Arabic designers!While using the "Peyda" font, I noticed that it offers specific default styles for the letters *Kaf* (ک) and *Gaf* (گ).If you wish to disable these styles—so that the letters *Kaf* and *Gaf* do not appear in their elongated forms—follow the steps below. Go to the typography settings from the Design tab.At the top of the menu that opens, select Details.Toggle this option to review the desired change. I hope you find it useful.

I created a custom plugin using Figma Agent and I'm trying to understand how AI credit usage works.If I use the plugin I built, does each interaction still consume Figma AI credits, or does credit usage only apply during the plugin creation process? Thanks in advance for any insight.

I’ve got two frames set to fill the width of their parent container. One of them (with text inside) has 24px padding set on the L+R. This seems to mean that the fill widths are unequal, and I don’t understand WHY.  Equal pixel widths would make each side 684px wide. Instead I get 708px and 660px. I think this is expected behaviour, as using legacy auto-layout fixes it, but I don’t know how to account for it in my workflow. I need the image to be half the frame width, and the text frame to be half the container width, with the padding INSIDE the box. And a set variable value for padding on the parent container.  

I have a chip component in our design system library (1 text layer + 2 icon instances). When I make changes to it and publish, then accept the update in our project files, the text and icon overrides on all instances reset to the defaults. It's used in about 1,000 places.Is there a way to prevent this, or to recover the overrides? Has anyone found a reliable workflow for updating components at this scale?

Hi, I’d like to know how long it usually takes to receive a response regarding my refund request for a subscription that was automatically renewed because I forgot to cancel it in time. I submitted a refund request to the support team just 30 minutes after the charge was made, but it has already been two days and I haven’t received any response or update regarding my request. I would really appreciate your help. Thank you!

 <!doctype html><iframe src="https://evil.com" style="width:800px;height:600px"></iframe>

Hi everyone. I'm a developer working on Arabic apps, and I'm building Mizan, a plugin that checks Arabic screens for common RTL mistakes before they reach developers.The image is a test screen with 10 planted mistakes, next to the fixed version. The first version checks five things:Arabic text aligned left Western and Arabic-Indic digits mixed on one screen (with a setting for teams that use Western digits on purpose) Horizontal rows and tabs in left-to-right order Back arrows and chevrons that weren't flipped Fonts with no Arabic glyphsIt also has to leave alone the things that should never flip, like checkmarks and clock icons.Two questions for anyone who designs in Arabic, Hebrew or Persian:How do you check RTL screens today? What mistake do you see most that isn't on this list?There's also a 5-question survey and a waitlist here: https://mizan-rtl.pages.dev/?ref=figmaforumNothing to sell yet; I'd rather hear what's wrong with the idea now than after I build it. 

Hello,I've been using Figma for a while, and I've been able to use PS5 DualSense's PS button to trigger interactions. However, I recently updated and all of a sudden, button inputs are reading the way they show up on https://hardwaretester.com/gamepad . Now I can't use the PS button (Home) as a trigger anymore. Does anyone know how to fix this? Thanks in advance! 

I accidentally subscribed to the student plan with my personal email and not the school’s one.can I transfer my plan to the other account? please help me😭

실수로 다른 멤버를 full seat 로 올려버렸습니다. 즉시 삭제했는데 환불이 되는지 여쭤보고 싶습니다.I accidentally upgraded another member to a Full seat. I removed it immediately, and I'd like to ask whether I can get a refund. 

Hello,I am requesting a full refund for the annual Figma Professional subscription that was charged to my account by mistake.My intention was to subscribe on a monthly basis, but I accidentally selected the annual billing option. I canceled the subscription as soon as I realized the mistake and have not intended to commit to an annual plan.I understand that Figma’s general policy states that subscription payments are non-refundable. However, this was clearly an accidental purchase, and I am asking that my case be reviewed as an exception.I would like the annual charge to be reversed in full. I am still willing to continue using Figma under a monthly subscription, but I do not agree to the annual billing that was processed unintentionally.Please escalate this request to the appropriate billing specialist and confirm whether a full refund can be issued.Thank you for your prompt attention to this matter.Best regards,Krista

Hi guys, I subscribed to figma not because I just wanted to use Figma Make. I thought the AI worked for designs as well, just like https:sleek.design, but unfortunately for me, what is made, can’t be edited on Figma Design. How do I cancel this subscribtion. It’s been taking almost £22 from my account monthly - no matter what I do.Many thanks.Abe

Hi there!A few months ago, our campany merged with another one whose designers used to work with Balsamiq. They’ve just migrated to our Figma organization workspace but obviously wouldn’t want to lose their Balsamiq ressources.Does anyone have any advice or process to share to transfer Balsamiq files and librairies to Figma ?Thx a lot for your help,Jess

Hi! I submitted the plugin candds.supply (ID 1691435676774131973). It needs a paid license key to work, so I have a review key ready for the review team. Since this forum is public, could a Figma Support Specialist message me privately so I can share it? Thanks!

Hello Figma Support Team,My file suddenly became completely black, and all elements/design components have disappeared. I have already attempted all standard troubleshooting steps, including:- Opening in Incognito/Private mode and trying different browsers/devices- Clearing browser cache and toggling Hardware Acceleration- Restoring older versions via Version History (all show a black screen)This seems to be a file-level corruption or server-side rendering issue. Could a support specialist please look into this file and help restore it to a working state?File Link: []Account Email: [redacted by the moderator due to PII]Thank you for your assistance.

I’d like to change my forum username to be the same as my Figma community handle `sableqw`. Thank you

Hi folks! I used some components from other files in my project, and even though I removed them, I still see some Variables available in the “Page → Modes”. They are not available anywhere else. It doesn’t affect the project; when I select one, change the page, and then return to it, that mode is selected. I checked my file, and nothing leads to the other file anymore – no styles, variables, components, etc. It seems like a bug, and I see some variables pulled from another file, but can I remove it somehow?

Hi all,I'm currently designing an interactive desktop operations dashboard for an enterprise access control system and trying to build an authentic usability testing prototype in Figma.In our design, operators monitor hundreds of physical access doors and need to run simulated badge-scan overrides. I'm using Figma Variables and conditional logic on an interactive door card component, but I'm running into an issue with state reset timing:When an operator clicks Simulate Access Granted, the door status variable changes from Idle (Secured) → Unlocked / Door Open for 3 seconds. After a 3-second delay, the variable needs to evaluate whether a Hold Open toggle is active. If false, it should automatically revert back to Idle (Secured). If an operator triggers a global Emergency Lockdown, all individual door status variables across the canvas should immediately override to Forced Locked, ignoring local timer delays.Currently, chaining After delay interactions inside nested component variants s

I’m trying to share a Figma Make prototype for user testing. It needs to be available for anyone to view and the full screen version without the prompt on left side.I’ve tried multiple versions and tested within Google Incognito to confirm it will work for any user and so far three things have happened:Login required page displayed Loading screen displayed but never generates prototype Error displayed saying “live preview not available.”Two processes I’ve already tried:Click the play button (which generates full screen version) > click “share” > adjust access to “anyone can view” > click “copy link” Click the play button (which generates full screen version) > click “share” > adjust access to “anyone can view” > copy link directly from address bar. Anyone have a fix for this? 

Is there anyway to bring back the black background for the figma icon?

Hey community. Here is Tode - analytics for figma plugins/widgets!In Figma you see how many installs, likes.. But how users behave after they launch your plugin? With Tode you can track features usage, number of unique users, sessions duration, countries and editors (Figma, FigJam, Dev Mode), revisit rate.Just add some lines of code and track actions from UI. We don't use cookies so it will work inside plugin sandbox! We have adapters for React/Vue/Svelte/Angular and just TS. There is a free plan where you can try it out on one plugin.usetode.devFeel free to share your suggestions for improvement, I will do my best :)  App is 100% dogfooded because i use it on my own plugins published in Community. Cheers!

Been using Fig Stats lately, but I feel it’s still hard to track my own plugin performance properly.Main issue for me:It mostly focuses on public/hot plugins My own plugin data feels incomplete Weekly Figma analytics emails are hard to compare over time No clear trends/history/insightsSo I’m thinking about building a small tool that:Connects to Gmail Automatically reads Figma weekly analytics emails Builds historical charts Tracks installs/runs/retention over time Gives simple AI insights/trend analysisSomething like:“your installs dropped because ranking/search exposure changed”Would any Figma plugin developers actually use this?Curious if this is just my pain point or a real problem for others too.

Hi there friendly forum,I’ve got a plugin (1616762647761910788) that’s been sitting in review for around a month now. Is there any way to get a progress check on how far along in the process it is?I assume with AI now the review process may be extended, but wondering if there’s any reasonable way for Figma to communicate progress.My plugin does not make any external calls (other than Google Fonts), and doesn’t store anything locally.

We currently have an existing Figma Professional Plan and would like to merge it into our existing Organization Plan. Is it possible to migrate all associated assets, including files, projects, folders, team structure, and assigned seats, from the Professional Plan to the Organization Plan without losing data, permissions, version history, or user access? What is the recommended process to ensure a seamless transition while retaining ownership and collaboration settings?