Ask the Community

I’m facing a strange issue in Figma. Some elements in my project are completely invisible on the canvas—they don’t show up while I’m designing, and even though they are clearly listed in the layers panel. However, when I switch to Prototype mode, those same elements suddenly appear as expected. I’ve tried checking layer visibility, groups, and constraints, but nothing seems to fix it. Has anyone experienced this problem before or know a solution?  

All the semantic variables are just hex values the reference colors (primitive palette) are stored in STYLES instead of variables The semantic roles are doubled both in the vairables and the styles the components themselves consume the styles instead of the variables The option to generate the color table is not a checkbox like the documentation claims. its just a link to the plugin page? I just want a simple monochrome app with one accent color for my CTA. VERY standard stuff. I don’t want this weird multicolor rainbow library that gives me PINK cards. What is going on???…. It’s a literal nightmare. I can’t see how to use or customise it systematically, or why any of these decisions were made. Is there anybody here who has successfuly used it and actually understands how it works??

I’m using videos in my web prototype, however their previewing as crusty and pixellated. The videos uploaded are small (6mb) and I’m currently not even using them fullscreen. Is there a setting that I have done wrong, or is there a work around?

Hi, Figma Team! When prototyping in Figma, how do you usually handle transitions between mobile and tablet screens? Any tips?

hey so im loving figma make ive built a few websites just by prompting but what i am confused about is why figma make and figma sites are 2 separate things i saw there is going to be an update to figma sites to be able to point and edit specific things but im just wondering where that then leaves figma make because now a couple of my websites are done i want to transfer them from figma make to figma site incase i want to make specific changes manually without prompting i just find the whole figma make and figma site separation confusing 

I encountered this problem with gradient in editor and in preview.What is causing this? Top - What I see in editorBottom - What I see in previewGradient settings colorGradient settings in frame  

Why has my Figma desktop app suddenly stopped working over the past week? I opened the app one morning and to my surprise, the files kept on loading and loading. Even Figma home doesn’t load. Not a single file is loading and once I shift to Figma home, I am unable to shift back to my files. Attaching screenshots for reference. It works on the browser but the app isn’t functioning at all. Please help.

I’ve recently created a new color token library as part of our Design System, which has now replaced the old one. However, I’m running into some issues with older files.These files still contain references to the old library (which has been unpublished) alongside the new one. As a result, some components don’t work as intended, even though they’ve been updated to use the new library.When I pull in brand-new components, everything works fine. The problem only appears with components that were originally linked to the old library, it seems like there’s some sort of conflict going on.Since we’re talking about hundreds of existing components in the olf files, replacing them all with new ones isn’t really an option.Is there any advice or best practice for resolving this kind of conflict without having to manually replace every component?

Hi, we were setting up our color variables for light and dark mode and noticed that the preview of the colors in dark mode do not represent the actual value behind it. Anyone has any idea why this happens and how to fix it?  A little backstory, we have set up core, base and applied tokens in the variables window. The base level is where we set up theming. However, in our applied level we sometimes overwrite a color for a specific token in dark mode. However, when we do this, the preview seems to show the colors as presented in light mode instead of dark mode. When we actually apply the token, it all works properly, it is just the preview in the variables window that shows the wrong color.

Considering that document.execCommand is deprecated, what would the best way to write to the system clipboard within a custom plugin? Right now, it’s a bit hacky where one can create a temporary HTML UI, set elements like textarea with the intended value to copy, then use document.execCommand. That will likely not be supported in the future, so ideally there’d be a nice and secure way to work with the system clipboard through a Figma API.

Hello everyone, I’m newish to Figma and need some help creating a template. Mu document has editable text, logos and colours of background boxes that need to be controllable from one Excel/CVS. I tried a few plugins and with the first one I was able to get the text and logos to change, but it didn’t support solids. Then I tried another plugin but this time I could only get the colours and text to change, but not the logos. Is anyone aware of one plugins that could change all those attributes from a single Excel doc? Thanks in advance! :)   

Hello - the higher education institution that I teach for (OpenClassrooms) is on the list of approved schools, but I don’t have an email address associated with the school (none of the educators do). I filled out the form to verify and selected the appropriate options but ran into an error.Screenshot: https://shottr.cc/s/FDcX/SCR-20251001-h57p.pngReached out to figma support and they rejected my request since I am on a starter account (I was on an education account). Thanks!Niki Brown 

I do not know how, but in Figma, I got this point using which I was able to set the center of rotation. Last time, I saw this in Sketch, but this popped up today. I was surprised. But then, the moment I duplicated the ear vector, this was gone. I do not know how I triggered it. Tried lots of things and searched all around. Couldn’t find a shortcut or a trigger using which I could enable this.

I created a color system using variables, then published the file and applied it to another file.The connection works fine, but when I click on variables it shows up empty.Is going back to the original file the only way to view the connected variables or styles? (Would like to see the organized variables at once in the connected file as well.)

This is just a bug report (if this belongs somewhere else happy to submit this there) The Mobile Product Review Slides template uses Whyte as the title font but that’s unavailable for most users. I’ve been using IBM Plex Serif as a replacement, but anyway, worth changing so users don’t run into this bug in the future.

When I select 10 objects and I align them, BEFORE the update, I see the distance between them and set it accordingly on right upper corner.Now after the UPDATE its GONE. Cant do anything. 2000hrs in to Figma and I lost my basics. WHY would you ever do something like this? 

We had our DSM broken into two parts, one for colors and the other for everything else. Not sure why, just how it’s always been. I’ve spent the entire day trying to disconnect the colors one and consolidate them. The color variables are now in the right place, I can see it myself. But it won’t let me publish them. It will publish changes to the variables list, such as a new collection or a renaming, but the colors don’t show up for us anywhere in any other files. I’m completely lost.

I’m trying to verify my student account via my ID. But it always says verification failed. And the reason they provide is it couldn’t find my last name in my ID card. Now let me clarify. My full name is “Sifatullah”. that’s it. Nothing before and after. And my ID says the name: “[redacted by moderator to remove personal information]”. Now, I tried the following combinations while filling up the Education verification form of Figma:[redacted by moderator to remove personal information]And both of these fail! So what else do I do? And now it even shows “Verification limit exceeded”. Please help. I need it for my upcoming project show.

I have created files sitemap.xml (13 links) and robot.txt in public. But when checking robot.txt I am redirected to the main page, and sitemap contains only one link to the main page. Google Search Console also sees only 1 link in sitemap. Requested help from the support but still no answer. 

I can export my file to PDF and then convert to MS Word, but the file doesn’t convert cleanly. The resulting MS Word file requires cleaning every page; every text box has a duplicate and there are stray page numbers.   I’m looking for a faster solution to cleanly convert the file for a partner organization. Any suggestions? 

Hey all! If possible, how does one manage the state of a button based on the value of a boolean changed by another component?Thanks!Mark

Our team is noticing that our main design system library is having hundreds of changes flagged in the publishing panel, even after a weekend of not working on the library. The panel shows what’s modified, removed, or added, but isn’t clear what the changes are or what caused them. It’s scary publishing these types of updates because they aren’t coming from our team. Is this something being caused by Figma? How can we feel comfortable publishing so many changes when we weren’t even the ones making them? 

This is probably quite specific, but I am creating a drag and drop system where what is NOT dragged needs to be reactive to where the dragged object is. I can’t show you my real wireframes but here’s a representation that hopefully is clear enough: What I am “doing” is dragging the purple circle. I need to get it over to the first place (where the red circle is). When dragging, once the purple circle is dragged near the second position but NOT dropped, the yellow circle should react and move to the third position.Then I want to continue dragging to the first. Ideally this is of course one smooth motion.Currently though if I have the second frame and third, I have the interaction on the purple circle from the first to second on “On Drag”. But if I do the same for frame 2 to 3, I need to reclick the purple circle to start dragging again.Does anyone know a workaround for this?

Hi everyone,I’m exploring how to design high-converting landing pages in Figma for a project linked to digital marketing in Jalandhar. My primary focus is on creating layouts that drive engagement while maintaining a clean and user-friendly design. I’d love to get advice on:Best practices for structuring sections like hero banners, CTAs, and testimonials Choosing typography and color schemes that boost conversions Any Figma plugins or shortcuts you rely on for faster landing page designIf anyone has worked on landing pages for marketing campaigns, your insights and examples would be really valuable! 

tried to access from an old link but it shows me this, but i have not deleted anyone of my projects