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Dear sir/madamI am trying to re-verify my education status using the school email address. But it fails every time. When I connected to sheerid for this, they sent me an email stating this(image attached). Though I provided all the information needed, the sheerid is responding again and again the same. Please help and reverify my education status. I have sent them marksheet, confirmation of enrollment, and everything from my Higher Ed institution email. Still, they are denying my verification request and not stating the reason for doing so.RegardsAviral JainSheerid Response 

Figma just stoped working. Is it me or someone else is facing the same issue? i can not do anything except loading the file and doing a preview.  [Post title updated by a moderator on 20-Oct-2025: “Figma Loading Issues — October 20, 2025.”]

I can’t see beyond a certain point in the Layers panel, the layers seem to be hidden by an invisible limit, which didn’t exist before the new update to the Layers panel. I can’t edit the layers because I can’t see them, and the focus interaction doesn’t work either. 

Hey everyone,I’m running into a weird issue with Figma. The app opens fine and the UI loads, but the Home page itself is totally blank nothing shows up.I’ve tried using both the Windows app and the web version, and I also tested it on different internet connections, but it’s the same every time.Has anyone else run into this or knows what might fix it?Thanks a lot!  

Hi,I just purchased a monthly figma subscription and I’ve tried to add pages within one of my projects and it is still saying that I need to purchase and upgrade. I can see my access is set to ‘full’ but I can’t add additional pages.I have also tried logging out and then logging back into my existing account.Please help! It’s urgent as I am in the middle of a job application test.

Issue with images not loading in Figma Community, plugin functionality, and it's not network or driver-related. Dear Figma Support, I am experiencing issues with images not loading correctly in the Figma Community section. Additionally, I am unable to use plugins on the workbench. This was working fine yesterday on another computer with the same internet connection, but the issue persists on my current computer even after trying different browsers and ensuring my drivers are up to date. Furthermore, I am receiving a message stating that I am running out of files in my free team, and I would appreciate help resolving this as well. Please provide me with any information or steps I can take to rectify these issues. Thank you for your time and assistance.

Hi there, I am a current student in Singapore and applying for the student offer. It said that I would receive a verified email. But I checked my mailbox again and again, not seeing the email. I tried resend, but the same. Should I provide my student email here and the support team help me to have a look?   

Hello Figma,I’m facing two challenging issues with the Replace Content feature:  In a table column, when I insert a cell and duplicate it across other cells in the same column, after pressing the Replace Content option, it not only changes the name but also adds an empty link to it. My problem is: why does it add an empty link? I just want it to place text, not link everything to blank pages. When I duplicate a cell into other cells of a column and ask it to rename them, sometimes it behaves poorly and makes only very minor changes. Even though I specifically ask it to fully change the text, it doesn’t seem to understand and does its own thing.  Thanks.

Hello lovely Figma team,Recently I’ve noticed that my icon components are getting messed up, and they only display correctly when I detach them. In the video below, you can see that the design system is implemented properly, so this issue seems to be a bug.  

I have full seats and work in a team project, why can’t I see the search functionality and have trouble finding components?

I have tried repeatedly to reverify. I am a kindergarten teacher. I have also sent several emails and begged for any help at all. This is beyond frustrating. Not impressed at all.

My education verification for the Figma Student Plan failed with the message “Verification Exceeded Limit for Student Plan.”I think it happened because I tried to submit the verification form several times when it didn’t go through before.Could someone help reset the verification limit or review my request manually?Thanks a lot for any help!

There is a bug in the desktop app's interface that needs to be fixed as soon as possible.

Hello Figma Support Team,I’m a student at Ahmedabad Institute of Technology, currently studying Computer Engineering.I’ve been trying to apply for the Figma Education Plan, but I keep getting the message “Verification Limit Exceeded” from SheerID.My college doesn’t provide a student email without an extra fee, so I selected the “I don’t have a school email” option during verification. I tried multiple times but couldn’t complete the process successfully — and now it seems I’ve hit a limit.Could you please help me reset my verification or manually verify my student status?I can share my student ID card or any official proof of enrollment if needed.My details are:Name: Yaksh VadodariyaEmail: yaxvadodariya@gmail.comCollege: Ahmedabad Institute of TechnologyThank you so mu

Hi, I’m trying to create an animation where I open an overlay (bottomsheet) and then navigate within the latter, by opening menus and sub-menus. I’d like to apply a simple push right or left animation with the possibilty to keep the matching layers (bottomsheet header) still while I swap overlays. Yet, it seems like this animation is not possible ? I can only select “Smart animate” or “move in”, which does not have the same feel in terms of navigation (either dissolves the changing content (smart animate) or replaces the whole overlay (move in) and doesn’t even keep the matching layers... Why would there be a limitation in terms of “Animation style” when swapping overlays, knowing that an overlay replacing another one with a push animation seems like a natural behavior (like two frames replacing one another, but within a frame). Does anyone have this issue? Is it a bug? Thanks for the help! :)

I have a component where I want one of the menu items to open an overlay so I prototype this on the main component. However when any instances of the component won't open the overlay. 

For some reason I cannot publish a new version of my OAuth app (added a new scope) – the button stays disabled. I get some form validation warnings in the console, perhaps it is related? Any ideas? Thanks!

Hi,I’m exploring Figma Sites for the first time and doing everything step by step to better understand how it works. I created a simple frame with text on the left and an image on the right, using auto layout throughout. However, when I copy it into Sites, select my frame, and set the auto layout property to “Fill container,” it doesn’t work — the element doesn’t resize as expected. I followed the exact same steps shown in the YouTube tutorial, but my file doesn’t behave the same way. Could you help me figure out what’s wrong with my file?

Bonjour,J’ai rencontré un problème étrange avec l’outil Ligne (L) dans Figma.Lorsque je trace une ligne dans mon projet, elle apparaît parfaitement dans l’interface, mais disparaît complètement à l’exportation (notamment en PDF ou PNG).Voici les détails : La ligne est bien créée avec l’outil L, pas un guide ni une grille. Elle est visible sur le canevas et a bien une épaisseur (ex. 3 px) et une couleur visible. Elle se trouve dans la frame exportée et n’est pas masquée par un autre calque. Malgré cela, elle n’apparaît pas dans le fichier exporté, alors que d’autres lignes tracées de la même manière (par exemple à la verticale) s’exportent correctement. J’ai déjà essayé différents formats d’export (PDF, PNG, JPG) sans succès. Ce

Dear Figma,We’re facing an issue where our developer can’t see the color codes in my design file. He used to be able to check them normally, but now they don’t show up.I tested it with my account — the color codes appear correctly in the desktop app, but not in the web browser. For his account, the color codes are missing in both the desktop app and the browser.I’ve attached two images for reference — one from the desktop app and one from the web browser (both from my account).Could you please help us check this issue? 

Hi, i am experiencing a condition where i try to make some changes in figma make, but the preview in the editor is not change, while when i open the full-screen view the changes appears. this case happened often times, anyone experiencing the same?i experiencing in many cases, here one of itthis is the view on the editor (see “kembali ke dashboard”), where i am stuck hereand here in full view, i can login and enter the dashboard 

I applied for Figma Education verification last Friday because I plan to use Figma for a student program starting this weekend. However, I haven’t received any confirmation yet, even though I submitted the application several times. Could you please let me know when I might expect a response, or if our school (Deungwon Middle School, https://deungwon.sen.ms.kr) is ineligible for verification? Thank you very much for your time and help. Best regards,

Hi all, I canceled my subscription last month but still got charged today. I’ve sent a form through but does anybody know if they do reply to those forms? Also does anybody know how long it would take for the money to come back? It’s $22 but I am still a low income student.😅

Hello, My Figma account has been locked and I can't use it anymore. The account status has to be verified by the bootcamp administrator which according to them is already been done.I am pursuing a UX/UI bootcamp from TripleTen.I request you to please get my account verified otherwise I won't be able to start back my projects. Hope to get this sorted as soon as possible so I can resume my studies.Also, please let me know if you need any other details from my side. Thank you!Kreeti

 I’m facing an urgent issue where an important project has disappeared from my Figma account. I’m on the educational plan. I have already checked: Drafts – nothing found Trash – nothing found Search bar – no results   here is the link for the project : https://www.figma.com/design/FVsxhGd00Ujk9m2X11MGen?node-id=223%3A2373&type=design&fuid=1033838389313272994#1241747969