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NaomiBain
New Member
June 25, 2026
Question

Our admin left and we need to regain access

  • June 25, 2026
  • 1 reply
  • 23 views

Hi, the member of staff with admin access has left, are you able to either give me admin access or reassign his account?

    1 reply

    Jaycee Lewis
    Figmate
    Figmate
    June 26, 2026

    Hi there, thanks for reaching out, and sorry for the hassle here.

    Account and billing matters like admin reassignment have to be handled directly by our Support team, since they involve account verification we can't do here on the forum. I've gone ahead and opened a case for you:

    Case ID: 1985189
    Subject line: A follow up from Figma support

    Keep an eye on both your inbox and spam folder for follow-ups, and please handle any further replies through that support ticket so everything stays in one place. Best — Jaycee