Stolen money for free subscription!!!

Hey ​@Michal Polic, welcome to Figma Forum, and thanks for letting us know. I understand the concern, and I want to make sure we get to the bottom of this.

I'm not able to access billing details from this public space, but I've opened a case with our Product Support team on your behalf. Your case number is: 1986285, and they'll follow up at the email tied to your Figma account.

If you haven't already, I'd suggest confirming your plan is fully cancelled to prevent any further charges: Upgrade or downgrade your plan → Downgrade or cancel your plan.

I also removed some personal details from your post to protect your privacy — appreciate your understanding on that.

Watch your inbox for next steps from the team. 🙏🏻

Thank you, I did not find any other way to write you. The subscription is canceled but there are still charged money from my credit card. I hope that someone solve it. Michal

Thanks for the follow-up, ​@Michal Polic — glad you found us here. Your case is open with our Product Support team and they'll reach out at the email tied to your Figma account with next steps. Since today is the weekend, the team will likely follow up during the regular work week.

We'll make sure this gets taken care of. 🙏🏻