Report a Problem

The new interface is only available in this form. When you click the left panel, the old version of the interface opens. What's wrong?

I have a strange problem with Figma’s professional plan billing.He wants me to pay 40$ for 1 seat, telling me I have two. I tried to shift “full” role to “read” to guess what’s going on. Tried to reboot figma and to open on another laptop. Nothing happened.Figma don’t allow me to shift “view” role to “full” despite the fact that I’m the admin of the project I billing. Can it be because of my customer who came once to my project as an editor? I turned him into reader now, but cost didn’t change. Please help me solve this problem, pay for 1 seat and have edit role to my files again

I was using figma paid version for the variable feature. Then, they increased the price and also made variable feature free. So I thought to downgrade to free version and moved my 2 files from project to drafts, but it is still showing locked. Though, I can modify all these files and work on them. Why is that?

A few days ago when the new measurement spec feature was rolled out I started having issues with my asset library. Out of no where I can no longer place instances of my library asset. I can find the assets in the library panel, and select the asset, but when I select ‘Insert Instance’ the asset isn’t placed on the canvas. Please help as this is very inconvenient and blocking my workflow.

outline stroke does weird things on a good chunk of line art. this has been broken forever and is extremely annoying. maybe fix the basic features of figma before launching an awful ui3 update that no one wants

My whole file is all over with measurments and its NOT dev-mode, not measurment mode, i tried turn on and off rules, pixel grids, layots, all hidden layers and objects and i dont have any measurments or pixels plugins to think at it. What to do? Every page of every project. 

Hey Figma people and community, Steps to reproduce in Figma design mode:Create a section Hide the section Create a layer at a X,Y position inside where the section isThe layer will be added to the section and will be invisible.Also:Create a section Hide the section Create a layer outside the section Move the layer inside where the section is Resize the layer so it is still inside the hidden section’s footprintThe layer will be moved inside the section will be invisible Happens on desktop app v125.2.3 for windows 11 as well as in chrome browserNot very annoying but needs to be fixed IMO Have a nice day!

Hello! I’m running into an issue with drop shadows. When I export as an SVG, the drop shadows are not exporting. I have read through every forum entry I’ve found related to this and none of the suggested solutions work. I really need to get this figured out because shadows on certain elements are a key part of the branding for my company. Any help would be appreciated!

App doesn’t work on PC “Error -101” and can’t opened site or web-version. downdetector shows it doesn’t work on Ural, Russia. How fix it?

Visit figma hint ‘You've made too many recent attempts. Please try again later’，but 24 hours later still error

I used the web version of FigJam yesterday, and my internet connection was stable. However, when I opened the FigJam file today, all the content I added yesterday was missing.I also checked the version history, but there were no records available.What should I do?

Background:I have a Primary file for wireframe and prototype and a Design file for components. In the design file, I have a component that contains a button variant and quantity pill variant.  The designed interact is as soon as you hover, the button changes to the quantity pill .  When you click on “+” the quantity increases and “-” the quantity decreases. (similar to Amazon). This works as expected in the design file.Issue:When I update each file, the interaction in the Primary file does not update.  (see image)  I’ve tried in browser and in Figma software (Windows).  All libraries are updated.  No beta options are turned on.  Libraries are enabled for all files.I have read that other people are having issues with their variants across different files, but haven’t found anyone with a similar issue.  Any ideas why this isn’t working?  Thank you in advance!

I’ve sent a copy of the project to my client. She has accepted it. But Ui kit with components doesn’t work. Components still linked to the original file. The project has several files inside, including the UI kit file.

I’m not able to copy the text with in comments in Figma Slides to paste elsewhere. Seems like a bug. Are any other folks having issues with this? 

I work in an agency context, which means that often I need to share a file with clients, I usually do that by changing the file access from “Anyone in my organisation can edit” to “Anyone can view”. However when I do that, members of my organisation loose edit access to that file.I can’t seem to find an efficient way to combine sharing view rights with guests and edit rights with members 🤔 Am I overlooking something? 

Hey,  I have premium designs files, but I can’t sell it in figma marketplace because they said Stripe is not available in india, but I sell on behance and other marketplace, in behance stripe is available india, also I have stripe accounts and I do stripe integrations as well, when I can sell my designs to figma marketplace??  

I tried to get used to UI3 once again, but keep running into workflows that used to exist and now don’t (or I can’t seem to find them). The one I ran into today, which I use daily is as follows: I am looking for a component made by another team, I’m subscribed to their library but I don’t remember the name of the component exactly. I press Shift+I to open the asset panel I select the library and browse for the component In UI3 the selection of a library is only available after I start typing. This implies that I know what the component is called…  Yes there is a workaround, go to assets panel, select the library there, browse for the component. But this slows me down as I prefer to keep my layers panel in layers mode. Switching back and forth kills the speediness of the previous workflow. 

Hi everyone,I'm trying to use the Styles to Variables  plugin in Figma on Windows (Desktop app). My file is already in a Team Project (Professional plan), and the plugin detects all my color styles correctly (e.g., 88 styles found). But when I click "Convert Styles into Variables", nothing happens — no variables are created, and there's no confirmation message either.I’ve tried: Restarting Figma Reloading the plugin Checking the Local Variables panel Ensuring my file is in a Team Project Running the latest version of the plugin (v9.0) Still no luck.Is this a known issue with the plugin or possibly a compatibility issue with recent Figma updates? Any workaround or alternative plugin recommendation would be appreciated!Thanks in advance,Elena

I need help. Since yesterday the elements on my board are not showing up at all. I have updated my mac / update Figma / checked for virusre = NONE / made sure I have enough space on the system but have not been able to understand what is causing this. I know the info is there … visuals to follow … these are the elements on the board in keylinethis is what it looks like in normal mode.Anyone out there have any clue what what could be causing this as I am at my wits end?Am working on an imac M1 PRO / Sequoia 15.3.2Thanks for any help in advance

Component does not save state in autolayout. The team noticed the problem only with checkboxes, they didn't catch any other bugs in the layout. If corrected, the erroneous state is saved in prototype. After reloading the page in the layout, the last change is undone again.Video

Hii, i upgraded to a 1 developer seat today, it seems like no one in my team is now able to edit the existing pages, They can ask for edit permissions which will cost a full seat, while they were able to edit these pages before on a the free plan. Am i doing something wrong? This seems like a downgrade for everyone except the developers seat.

This might be because I have a potato laptop, but I’m having a problem with this because I’ve done everything to solve this issue (resizing my window, using the options in the prototype, etc.) but it’s still happens. Whenever I go to the prototype, it starts to flicker and switches to my desired size. However, I noticed that when I don’t have a component on the frame, it’s back to normal. Is there anything I can do that I haven’t done before that could help me?

Yesterday all the designs have got detached from the Jira tickets, is there any solution to fix this issue??Jira Version : Jira CloudPlugin we use : Figma for Jira Please we are a company and our business got affected due to this issue!

Bug? 🤕 In Figma Web (Chrome on macOS), “Paste here” always places the object in the center of the canvas, no matter where I clicked.Seems like Figma ignores cursor position.On Windows and in Figma Desktop — everything works as expected.macOS Sequoia 15.3.1, MacBook Air M2Has anyone solved this?

Bug? 👿 In Figma Web (Chrome on macOS), when I use “Paste to replace”, the selected frame disappears, and only text from the copied frame is inserted — centered on canvas.If the copied frame has no text, nothing happens at all.macOS Sequoia 15.3.1, MacBook Air M2Same action works fine on Figma Desktop and in Chrome on Windows (even via Parallels).Anyone else run into this?