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Question

Invoice PDF still shows the old company name

  • July 6, 2026
  • 1 reply
  • 9 views
Ho Long

Hi Figma team support,
I've updated my billing information, but the invoice PDF still shows the old company name. I urgently need the corrected invoice for reimbursement. Could you please help me regenerate or reissue the invoice as soon as possible?

    1 reply

    Celyn_L
    Figmate
    • Celyn_L
    • Figmate
    • July 6, 2026

    Hi ​@Ho Long, Celyn from the Figma Community Support team here.

    Thanks for reaching out. I understand that you need to update your billing information on your invoice.

    While we're not able to review or make changes to billing requests here on the Community Forum, I've gone ahead and created a support ticket for you so our Billing team can take a closer look. Your ticket number is #1998666.

    When you have a moment, please reply directly to your support ticket with:

    • Your invoice number
    • The company name you'd like the invoice updated to

    The Billing team will review your request and follow up with you as soon as they're able.

    Thanks for your patience, and I hope the team is able to get this sorted out for you soon 🙏

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