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Question

An error occurred in the Figma Agent

  • July 2, 2026
  • 1 reply
  • 11 views
Hyejin Han

Hello 

Since an error occurred in the Figma Agent, the following error message appears every time I try to use it:

 

"something went wrong, try again"

 

It is displayed along with an error UUID ID.

 

The error IDs I have received so far are as follows:

95214713-4dfc-4e39-9a97-ac8aa9ab86a3

9ef47a0a-baaf-45cd-8e4b-be8bcc705e00

 

Other functions in Figma are working normally, but the "A problem occurred" UUID error appears in the Figma Agent.

 

I would appreciate your help or verification. Thank you!

1 reply

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • July 2, 2026

Hey ​@Hyejin Han, thanks for reaching out! 

Since the error ID changes between attempts, this is likely tied to something more specific happening in that session rather than a global issue. A few things to try first:

  1. Click Retry on the failed response, if it's still there.
  2. Refresh the file and try your prompt again.
  3. Start a new thread using the + button in the top right corner of the chat — this clears out anything that might be stuck from a previous session.

If the error keeps showing up after that, our Support team will need a closer look. Head over to our Support Hub and share the following so we can investigate:

  • Debug details: click the small circled "i" icon just below the chat message that triggered the error, then Copy debug details and paste them into your request.
  • A screenshot showing your prompt and the error response.
  • File access: share the file with support-share@figma.com at "Can view" access so our team can reproduce the issue. This won't affect your billing. Here's how to share files and prototypes if you need a refresher.

With those details our team will be able to get a much clearer picture of what's happening on your end. 

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