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As of now, I encountered a problem with touchpad behavior on my laptop. The overall problem is that when I try to move with two-finger scroll, it only locks to horizontal or vertical scroll.. but when you try to do a circular movement or diagonal, it doesn’t work.. it only works if you start doing the diagonal/circular movement from the start. So the overall problem is that movement with trackpad is segmented and it’s not fluid like other systems. This problem is not present in MacOS or Linux versions and I also tried multiple touchpad-s that I have and they all have the same problem.

My files were gone last night and I really need them. They were drafts and my account is a starter in Figma. Now when I enter the link, it shows me this and I am the creator.

Sometimes when a flow diagram is getting very complex, the right angles of the default arrow type become distracting to manage. It would be beneficial for me to be able to set the default arrow/edge/connector type to be a straight line instead, so that as I am creating the diagram I can be less worried about the placement of nodes and edges while I am creating the content. There doesn’t seem a way to set defaults, but it would be super valuable. Thanks!

I use the password manager provided to me by my company. Keeper. This is common tool i think. However figma login page does not recognize this manager and does not fill the password from the passord manager. I think this is related to the field name of the password. Somehow Keep does not regcognise this.  Really annoying 

I downloaded the Mac desktop app and tried to launch Figma,but nothing happened. It just wouldn't open at all.Figma bounces in the dock for a while, then just stops and nothing happens.So I deleted it and reinstalled it, but the same thing happened.I even cleared the caches, but it still doesn't work.What can I do to get Figma to run on my MacBook?

When I want to create a new file in my project the dropdown keeps flickering. I can’t create a new file 

If I go to People and select `New charges since last invoice` it is empty despite owing on this true up. When viewing the people I have no way to determine when they were added. Upgrade reason date appears to be inaccurate as you can click the user’s name to get a window to fly out from the right hand side allowing you to see who migrated the user and when. This information does not match the upgrade information. As a result the `New charges since last invoice` doesn’t quite work as expected. Can you please surface the migrated by and migrated date into the table or update the updated status with that information when they’re upgraded?Thank you,WMD

Basic functionaly is getting flustratinly hard to get in resent software updates.

Never mind (This issue can be deleted)

I’m really not sure why this change to the UI was made but it’s in the way. Is there a way to dock it?  

Hello Figma team!I been having issues with the preview of my file, since it dons’t respond according to the connections that I have stablished within the file. For example I have a navigation bar, that should take me to another page on click, but while the preview shows the change between variants, it does not take me were is supposed to.  This issue is not consistent, so there are some pages were it works how is supossed to, and others were it dosn’t even if I have set the exact same interaction for both.This cause me to fail a university project, I need to get it fix before May 13, as that is the last opportunity for getting a re-evaluation. URL: https://www.figma.com/design/rNUqsYIQGWXneG1IId1T7Q/Plataforma?node-id=13-551&t=7Y1uAA6mAV6yWCIK-1

My old interface in Figma disappeared. I was always using the old UI, but now for some reason it automatically switched to UI3, and I can’t click the ‘Go back to old UI’ button — I just don’t have that button. What should I do? My account is old, so I don’t think the issue is with the account

I’m trying to add corner radius to the text box. I added auto layout but by somehow I cant manage to find the Corner Radius.

Hello,We signed up for a one-year "Design Seat" (Professional Plan) subscription on September 27, 2024. We now want to upgrade to the Organization Plan with a "Full Seat" to access some features we need.During the upgrade process, we noticed that the 12-month charge reflects the full cost of the new Organization Plan, not including the import fee we've already paid for 12 months since September for the current Professional Plan (Still 5 months already paid). Is it possible to reduce the upgrade fee? We'd rather not lose the value of our current subscription just by upgrading to a higher-tier plan, and we can't wait until September to finalize our current annual subscription.PS: We tried to communicate with support and sales 6 days ago and still no response at all to escalate our requirement.

I am encountering a bug where the nested animation inside a component stops in the middle when variant state is changed using variables. Can anyone from Figma team help? Steps to reproduce: Step1: Lets say a component named X has 3 variants(named alpha, beta and gamma) out of which one variant(alpha) has an animation (animated using a nested component named Y). Step 2: A local string variable(StringVar) is created and the value is set to one of the component X’s variant names eg:‘alpha’. Step 3: Drag a child component of component X onto canvas and link the state to the local string variable created above. Step 4: Create two buttons labeled betaBTN and gammaBTN with mouseenter and mouseleave interactions. So on mouseenter, the local variable StringVar is set to variant names (beta or gamma) based on the buttons(betaBTN or gammaBTN) the mouse is moved over. This works well so far. The issue is with the mouseleave trigger which is set to the animated variant (alpha) so when mouse is outs

Hello,I’m part of my company’s IT team. We have Figma setup in our Okta instance with SCIM provisioning.We followed the steps in https://help.figma.com/hc/en-us/articles/22773906477591-Manage-seats-via-SCIM-using-Okta and made Okta user groups that each are assigned the unique user type laid out. However, any new Figma user that is provisioned to Figma is added to the org as a Viewer. Why is this happening?   

Hello why am I getting this error Invalid URI when trying to connect figma to Flutterflow. This NO articles or support online for this issue can someone please help.

While onboarding at a new company, I rely heavily on the structure that assets/components have. In UI3 there is no structure of the assets, just a long list of all the components 😱.How am I supposed to find anything now the structure is totally gone. Am I missing something? Do I have a setting wrong? Considering we will be forced to work with UI3 in 2 days, I have to solve this issue now. I understand changes are hard for every user (maybe more so for designers), and I’m trying to adapt, but its a struggle if things don’t work properly. Lost all of my speed in designing. It’s a pretty big issue in general. Anyway if we can solve this assets issue that would be great.  

Hi Figma Team,I need urgent help with two files that I have apparently lost all edit privileges on, although I created them from scratch. I now get the “This is an unassigned draft file - Ask any admin to move it into a different project.” message.I really don’t know what I could’ve done wrong, and I can’t find any indication that this was created in a different project or team. If so, how could I even tell or know who to contact? as far as I know I’m the admin on these files.Please help me out! these are very time sensitive.Thanks in advance

Hi team, this follows the launch of UI3. We use a design system, and one thing our team found was incredibly slow performance of the component search (Shift I).From less than a second to minutes. This was related to UI3 only, as we could switch between UI2 and UI3, and where UI2 would take less than a second to return relevant results, UI3 would just show “loading” placeholders for minutes at a time in the same file. I was thinking yesterday I should take a video, only to be locked into UI3 today. Our team would regularly check UI3 every few weeks, as this would happen across devices, on web, and in the app. This is literally 100x worse performance (from less than a second to minutes). It’s like UI3 does not have a debounce, or the search is trying to do other things at the same time like identify how may of those components are in the file (great to know, but way less useful than a fast search). I have seen numerous other threads on this, and I was just wondering if there was any upda

Steps to Reproduce:A standalone Dropdown component was successfully implemented and tested with its intended open/close interaction. An Accordion component was created with distinct open and collapse functionalities, featuring two variations. A variation of the Dropdown component was then incorporated into the main Accordion component. The intention was to maintain independent open/close interactions for the Dropdown within the Accordion. During testing, the Accordion's open and collapse functionality operated as expected. However, the integrated Dropdown component lost its open/close interaction.Observed Behavior and Potential Issue:Upon inspecting the interaction settings for the Dropdown component within the Accordion, it unexpectedly presented the Accordion's "Open" and "Collapse" actions instead of its own intended behaviors. Conclusion and Call for Attention:The observed behavior suggests a potential issue where integrating a Dropdown component within an Accordion component leads

My team and I are experiencing a frustrating issue with Figma's handling of color variables from our design system library. While we have no problems accessing and using styles, color variables are extremely unreliable. In some frames, Figma correctly lists and displays the variables, while in others, it fails to recognize them, even when the colors are actively used within the file. This inconsistency occurs across multiple team members' Figma accounts. We've searched for similar reports but haven't found a solution. Any advice on how to resolve this would be greatly appreciated.

We have connection problems with the Lokalise plugin and we get this message:“An unexpected error has occurred......Try restarting the plugin, if that doesn't help - logout or disconnect and start again”.We have tried disconnecting and logging out and it goes into a loop unable to interact with the Figma plugin, and in turn unable to upload content.  

Hello!) Currently I can’t invite the user to my Figma team providing him the devmode - only view or edit. It’s inconvenient (or maybe it’s hidden somewhere, so I can’t find this)