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Hello there,I have encountered a confusion in admin interface of figma plans. Admin - dashboard, billingUse case: I have vacated some of the seats we used, some of them were annual and some monthly. Some collab, some full seats. I am unable to see on the dashboard, what type of seats are available. Both lead me to manage existing paid seats and don‘t show available ones. Admin - Dashboard Admin - BillingOn top, the arrow “back” in the top is broken and doesn‘t lead to the correct previously visited page within admin sites. Admin - People: Editing seats for usersIn this dialog of editing seats for a particular user, I am unable to see if monthly or annual seat is gonna be used. Which one is it? Admin - People: edit seat on an individual userI am posting this to give feedback on the lack of clarity. The navigation issue seems like a bug to me.

Since yesterday, Figma Make has suddenly stopped working.It had been working perfectly before that.The problem is that after entering a prompt, it gets stuck at the “thinking” stage and then stops without any feedback or progress.One strange symptom is that when I enter a new prompt, the previous one reappears together with the new one — both start “thinking” again and then freeze. This keeps repeating.I’ve already tried every possible fix: version rollback, file duplication, using a different browser, etc., but nothing has solved it.Is anyone else having the same promlem?

The selection tool shows up as a white rectangle and doesn’t let me see the dimensions of things as well

Hello there,I am logged in with old email. I lost access to this address.When I try to change the email address, it asks for the password, which I don’t have and can’t reset due to having lost the access to this old email.I am logged in computer and mobile, but now migrating computers and need help asap.Could you please escalate. my current user [redacted by moderator to remove personal information]. New user would be [redacted by moderator to remove personal information]. 

Our Figma covers seem broken when we’re looking in the projet view.We use 1920x1080 and 1280x720 and both are looking bad now : smaller in the preview mode.   

Since the last update, it’s impossible to copy and paste the image fill, into another component.I’m working with Auto Layout and I used to be able to select the fill > copy this > open another component > select the fill > paste.This doesn’t work anymore. It’s a feature I use all the time. Does anybody else experience this?

Has anyone found this icon? It used to exist in older versions of figma—figma even shows and talks about it in their documentation, BUT it seems like there’s been an update and it’s moved/buried somewhere.I can apply variables to colors under libraries to choose the variable color. However to apply numbers (like 500) or strings (like unique text phrase for header for eg), they are setup as variable but there is NO icon in appearance or typography section in my design panel. There are variable referenced in type settings but that seems to change the weight/height things. I’m trying to set number values and set text phrases.I’m completely lost/stuck. Thank you!

It first worked on the instance (the plus icon) properly=> But as soon as I try to apply for components, the Apply variable/Property icon disappeared => Also after applying the property for all the plus icon, now it its not working => 

I am trying to purchase a Figma subscription for the first time, but I receive the following error:"Your payment method's address is in a country that can't pay in EUR. Please use a different payment method."Our company is based in Serbia, and we would like to pay in EUR. Could you please clarify if this is possible, or let us know which currency we should use to complete the purchase?

Hey Guys I had accidently added my educational plan on a different account but then i delete that account so that I can apply it on a diffrent account, but no use the same error again.  

And it is getting worse. For a long time, we have been using a file naming structure that consists of 1-2 or more Jira issues, such as AB-1234, and the actual project name. This was never a problem in UI2 because we could see the entire name in the tool bar and for any thumbnail when hovering over the tab bar. But now it looks like "AB-1234 | AB-1234 | Filenam...".There are hundreds of such files, and no one sane would try to rename them. And no one should have to, because it's not right for a tool you've been using for years to suddenly become less convenient and efficient.Possible solution:- Change the file name component in the left panel to a text field instead of a single-line input. This seems like an easy fix. No one cares if it’s 1 line or 3, it’s visually ok in both cases, just let us see the whole name without any workaround, like before.- Stop shortening the name in previews when hovering over the tab bar. As far as I remember, this shortening was added only recently, and it

Hey, I have a bunch of var tables in my UI kit, and from time to time the strings in those var collections just go and become hidden from publishing, which I’ve never intended to do. Are there any clues why could this happen again and again? Drives me nuts to go and waste my time unchecking those 50+ times. 

Hi, we currently experience a very strange bug:When dragging a specific component out of the library it is only importing a white frame. When detaching it there is no content in it.This only appears in older files. If I create a new file it works just fine.Things we tried to solve the issue:Update the component library Re-Publishing the damaged component Repair component connectionsI am pretty sure that there is a bug within that instance. But as this component is used among the whole company I want to avoid recreating it to keep the connection to the library.Do you have any idea to solve that issue? Is it maybe common? Best regards,Lucas

I had figma free education plan which i applied for now they emailed me to re-verify by september 29 or I'll lose those pro features now I joined figma recently a month back i have re-applied for verification but they say i have exceeded limit for verification or availed this offer. I have no clue how to solve this i have contacted Sheer Id support team too.

Hello,I’ve been using a Figma Education account, but today I noticed several unexpected changes.When I logged in, the team workspace that my teammates and I have been using became view-only,and another team workspace was switched to the Starter plan.(This part might be related to another team member’s settings.)However, in my personal workspaces, one still shows the Education plan but has a Free badge,and another one displays a page limit warning — a message I’ve never seen under the Education plan.To check whether my Education plan had expired, I tried to reapply for the Education plan today,but I received a message saying that the verification limit had been exceeded.It seems that my account has been downgraded to the Starter plan,but I am still an active student and rely on the Education plan for my coursework and projects.Please review my account and help restore my Education plan access as soon as possible.Thank you very much for your assistance.

I am currently creating a screen in multiple languages. I have found that the Greek text display is unstable in some areas. There are some areas where the characters are not displayed. They appear when I double-click, but do you know why this is occurring? The font I am using is “Poppins”.Thanks for reading.

Здравствуйте. Помогите пожалуйста решить проблему. Не работает режим наложения на заблюренном объекте. Либо работает на обычном объекте, но после блюра возвращается к исходному состоянию.

**Problem:**Comments that include bulleted lists or markdown formatting (using - or * for bullet points) are not appearing in search results. This significantly impacts the usability of the comment search feature, especially for teams that use structured formatting to organize information.**Steps to reproduce:**1. Add a comment with bulleted list format (e.g., using "- item1", "- item2")2. Try to search for the text content within those bulleted items3. The comment doesn't appear in search results**Expected behavior:**All comment text content should be searchable regardless of formatting, including:- Bulleted lists (- or *)- Numbered lists- Other markdown formatting**Impact:**This makes it extremely difficult to find important information that team members have documented in comments, as many users naturally organize their thoughts using bullet points for clarity.**Additional context:**This issue affects workflow efficiency as users need to manually browse through all comments instead

Console seems to not be accessible from within the App development environment, nothing available in the Docs any ideas as to why and how prevents Figmas specific npm etc as a result. So be warned. It is a major hassle.  Seems like something has turned it off? Any ideas more than appreciated. Thanks

mac OS 15.6 SeqouiaFigma Desktop App 126.9.10とブラウザバージョン、デザインファイルでの現象 テキストエリアで二行目以降を日本語で打とうとした際に、1文字目が勝手に確定されます。一行目でこの現象は起きません。例えば「この」と入力すると「ｋおの」という形で頭文字が確定されます。他のテキストでも日本語変換を行うと同様の現象となりました。 以下、試したこと。すべて治りませんでした。・同ファイル内で別のテキストエリアを作って入力・別ファイルを作成して入力・Figmaの再起動・OSの再起動 スクリーンショット貼っておきます。よろしくお願いします。 

第一次发帖，可能有解释不清楚的地方，如有需要可以直接问我。从网站上正常下载的PNG格式的图片，大约923或者960字节大小，同样的分辨率的图Photoshhop下载的同样格式文件大小约为1.04kb。这是其中一点，最关键的是放大看网站下载来的图，有一条大约1像素的灰边，有人遇到类似的问题吗？是怎么解决的呢白色的框是网站下载的PNG，另一个是Photoshop下载的 

Hi Figma Support Team,Our educational plan was recently locked, but we’ve already reverified our status and even submitted a full list of students for upload and verification. Despite completing these steps, our access is still restricted.Currently when I click to reverify it show me that we have successfully verified your education status! This issue is currently blocking our entire academic course and disrupting ongoing design work for students. Could you please help us resolve this as soon as possible? 

I have several component with linked Variables to the selected Theme on the page. Even if I have the linked variables matched to the selected themes there seems to be a bug where sometimes the linked variable will not update to the proper theme when I switch the page level theme. Some of the components update fine, others will not. I’m not sure what causes this but it’s confusing and frustrating. 

Figma Make Preview is not working. It doesn’t display anything. Just a blank white page. Nothing happens how much even I wait. I could’t understand the problem. Its 4 days like this now.

Hi. I often use the Option + W shortcut. But I often miss it and my project closes (Command+w). How can I disable this key combination for the Figma app on a MyBook? I created a new Figma shortcut for closing tabs in the keyboard settings on my MacBook. But the old command still closes the tab containing my project.