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Question

How can I re-verify student status

  • January 7, 2026
  • 1 reply
  • 12 views

KaPookie

I keep trying to re-verify my student status, because I am supposed to be using my student account for another semester, but it says that my account has exceeded the limit. 

1 reply

Gayani_S
Figmate
  • Community Support
  • January 7, 2026

Hey ​@KaPookie, from what you’ve described, it sounds like you may be hitting the “Verification Limit Exceeded” state. To resolve this, the best next step is to contact the SheerID team directly, as they can reset your verification attempts. Since Figma isn’t able to manually review documents or confirm eligibility, SheerID is the right team to help.

SheerID may also contact you by email for additional information or documentation, so be sure to check your inbox, replying directly to their message, rather than starting a new ticket, will ensure your application continues moving along.

 

Let me know if you have any further questions, happy to help out!