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Hi Figma Team,I'm trying to connect Amazon Bedrock AgentCore Gateway to Figma's remote MCP server but facing connection issues.Setup:Endpoint: https://mcp.figma.com/mcp Using OAuth 2.0 authentication (Okta as identity provider) AWS Region: us-east-2ErrorFailed to connect and fetch tools from the provided MCP target server. Please check the server endpoint or tool capability support. Unable to connect to the MCP server. What I've verified:OAuth token exchange works (tested via curl)Any guidance on what might be causing this?

Hello!I’m currently trying to integrate the prototype to my site using Embed API. As it was requested in the instruction, I’ve created a new application, added allowed embedded origins and inserted iframe tag with prototype URL (including client-id field in order to enabled Embed API). However, it seems that my origin settings aren’t propagated to the iframe. Whenever I click to the prototype inside the iframe, my browser logs an error message into the console. From what I already discovered, allowed_embed_origins field always comes with null value, regardless of the settings I set. Please take a look My embed API settings, application isn’t published and is still set to “private” Error messages (they’re the same on any of the specified origins) Reproduced in latest Chrome and Firefox browsers

hey, my name is kms and i am developer i developed an app and i used Figma for designing prototype of my app.I mistakenly logout all Gmail account from my laptop and there was a Gmail account on that used for connecting to Figma.after some days my Figma get logout so i try to login again but i forget my Gmail account that i used for Figma. i try man times to get back the Figma account i get failure all time to get remember my account.after finding more account i find that i share my designing prototype to another account share link of prototype from main accounti request to figma support team just help me to get gmail account so i login again. 

I’m a school administrator. Our school previously had approved Figma for Education access.Due to staff changes, the renewal was missed in September and our Education access was removed.I have reapplied via the Education status application page, but the High School domain request form indicates that submissions will not be reviewed until 2026.I’m requesting a manual review or escalation by the Education team to restore Education access for our official school domain (hv.edu.vn).Account email: phibinh@hv.edu.vnSchool: Hoang Viet School (Vietnam) 

Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,DiyaEmail:[redacted by forum admin/moderator to remove PII]

I have cancelled the single month professional subscription and need to return to the free account straight away but it seems the subscription runs for the full moth rather than reverting straight away. Can this be actioned now please as anyone else that is trying to look at the 3 free pages is being blocked and asked to purchase a professional plan seat. Can you please make the account a free one right away and take away all reference to the professional plan? 

In files view, my slide deck has no preview image. It’s jst blank white. And I see no option to set the thumbnail like is available for regular files.

The Prototype UI shifts left and offsets so the side menu is inaccessible until I reload the page.This is the start page: What happens when the design prototype goes back to the start page after I have moved forward a page: I have attached a video capturing the maladaptive behavior. 

En el area de archivo o File tengo un frame con el nombre de card, el frame tiene imagen y cuerpo. En el cuerpo tengo integrados titulo, tag wrapped, texto y un botón. el problema que se me presenta es que al momento de ordenar estas herramientas se organizan de abajo para arriba en vez de arriba para abajo, el principio lo ignoré, pero ahora que inserto un botón en el frame el botón se inserta al revés 

I’ve created many patterns. Some with vectors. Some with bitmaps. They appear fine in Figma, but when I hit “play” in my prototype, they don’t appear. To make it more weird, they sometimes appear. Like, I had it appear for a while. Then it stopped appearing in the browser, but appeared in the figma “play” part. Then is stopped appearing all together. I think this is a bug.Has anyone found a fix for this? 

Hello, I'd like to switch my team to the Free plan from the Edu plan but keep my personal account on the Edu plan.

Hello Figma Support Team, We have observed since today morning an intermittent issue in Figma where certain screens do not load properly when we are logged into the our account. When this happens, the page becomes unresponsive, and we are unable to click or interact with any elements on the screen. Note that this behavior is not observed that when we are NOT logged into the account. This issue occurs randomly and disrupts our workflow. Currently, the only workaround we have found is to reload the page or close and reopen the file. I have attached a screenshot for reference to show how the issue appears. Could you please help us identify the cause and suggest a permanent or alternative solution? Let us know if any additional details are required from our side. 

Hello,I submitted an OAuth app for review, got rejected because reviewer hit OAuth app with client id [clientID] doesn't exist error. I triple-checked the ClientID, they match. For review, the app is set Public (but not listed in community).I tested it myself (same environment) before and after submitting for review, it works just fine, meaning that the difference is in the fact that I'm in the Figma team that owns the app, but your reviewer is not.The OAuth flow works correctly for the app owner, but external users cannot authenticate until the app is approved.I’ve submitted a request for assistance, but getting ignored. Looking for help.

I noticed a new system prompt restriction in the Make environment: "You must not write migration files or DDL statements...".This limitation breaks my production environments. My workflows explicitly depend on the LLM's ability to interpret database schemas and make structural decisions for active calculation engines.Disabling this capability renders the tool ineffective for complex operations. I request the removal of this constraint to restore functionality.

I’d like to update my forum profile handle to match my community profile handle. On the community:https://www.figma.com/@silcrow Current forum handle:https://forum.figma.com/members/graham2-19998

  After typing the entire email and i add .lat domain the invite button do not turn on and i can’t add people to the proyect, could you solve this? Thanks in advance

In Figjam, when I draw a connector from one shape to another, it only wants to snap to the leading edge. Sure I can drop the arrow near to one of the other sides, but it’s not attached to that shape, so won’t follow it if I move the shape. Is this a know bug? 

Please be mercifulRemove ai tool bar at the bottom and bring bottom tool bar as it was from the begining. Or give an option to hide without hiding the rest panels. I dont need ai tool bar and I want to hide it but I couldnt find a way to hide. Please be merciful !

Hi, I only want to change my emailadress, but when I want to try I got the following message:“Cannot update email - "-TlaOfMJzVdfPFeCsF1iADMThi4UPDoyADsS6ZvFbE4" is already taken”So I know,  the new emailadress already exists (used for an other account in Figma), so I tried to delete that account (got no files in there), but when I want to delete that one, I got the following message “An error occurred while attempting to delete your account.”I can’t get out of this loophole, and don’t have any other options. What am I doing wrong? I already erased my cookies/cache and that kind of stuff.Thanks in advance! Martijn 

Hello Figma Support Team,I am reaching out because I am currently experiencing a blocking issue with Figma Make, which prevents me from publishing or updating my website.Since sending my last prompt in Figma Make, I am no longer able to update or publish the website. Every time I try to do so, I consistently receive the following error message displayed in red at the top of the interface:“An error occurred. Please refresh or try again.”I have tried refreshing the page and retrying multiple times, but the issue persists and I am completely blocked.Additional troubleshooting attemptedTo isolate the issue, I also tried reverting the project to the previous version, before I sent the prompt that seems to have triggered the problem.However, even after reverting to this earlier version and attempting to publish/update the website, I still received the exact same error message.Because of this, I reverted back to the latest version (after the prompt), but the issue remains unchanged: I still c

Hi everyone! I have recently verified my account as I need to use Figma for my class. I had an email stating that my account has been verified and I also emailed SheerID and they also explained that my account had already been verified. However, I cant access the features under the Education plan. I have emailed education@figma.com and they haven’t replied. My student email is [redacted]. Someone please help as I am falling behind in class as the response has been so slow. Thank you! 

Hello,My school Keisung Elementary School (Daegu, South Korea) does not appear in the Figma Education verification school list, so I’m unable to verify my K-12 educator account.School Information• Name: Keisung Elementary School• Location: Daegu, South Korea• Official Domain: keisung.dge.es.kr• Role: Learning Assistant / Coding Education Support Staff• Use Case: Creating class materials, design resources, and student projectsCould you please add my school to the verification list or manually verify my educator status?Thank you!

Yesterday I published my Figma Site (portfolio) and when I go to click my Base domain, a new webpage opens but it simply says “NOT FOUND” in the top left corner. I’ve tried clearing my cookies, going incognito, checking on my phone, but nothing seems to work. My site is published with no issues. Additionally, I’ve also tried to link my own domain through GoDaddy with the new DNS records, but my domain still seems to link to my old expired Squarespace website, even though I’m pretty sure i’ve deleted all the old DNS records linking it to SS. 

I bought a plan without wanting to and forgot about it now I have been charged for it when I really need the money for schooling I hope someone can help!

Hey Team,I have been trying to link a sub-domain to my Figma Sites for a while and it’s not happening. I have a main domain ‘www.imtiyazahmed.com’ and I created a sub-domain from it : ‘kittu.imtiyazahmed.com’I followed the proper procedure to add the DNS Records, name and values. I buy and maintain my domains in GoDaddy site. Once I added this sub-domain to Figma Site, it told me that it might take upto 24-48 hours for the changes to go live. I waited for 48 hours, there was no update. Then I disconnected the domain, deleted the records and recreated the subdomain and DNS Records. I added it to Figma site again and waited for 48 hours and yet there was no update. It kept showing me that ‘it will take more time’Kindly help me out. I have attached the images for your reference. Both of figma sites and godaddy dns record screen shots. GoDaddy DNS Record :  Figma Sites :