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Question

Refund Request

  • February 23, 2026
  • 1 reply
  • 11 views

Bailey Eubanks

I recently purchased Figma. $200 level and ended up it is not the service that I need. It was one of the other site hosing subscriptions…

I then deleted my account. 

Cannot request refund the way the online forms say. Can you help me out?

1 reply

  • Figmate
  • February 24, 2026

Hi ​@Bailey Eubanks

 

I understand you’re requesting a refund after deleting your account. Unfortunately, we can’t handle billing or payment issues directly in the forum for security and privacy reasons.

 

I’ll create a support ticket(#1761208) on your behalf so our team can assist. Someone will contact you directly via the email address associated with the ticket as soon as they’re ready. Please continue the conversation through that ticket.

In the meantime, you may find this article helpful:

Delete your Figma account / Refund policy

Note for other community members who come across this post: that guide includes instructions for submitting a request.

 

Thanks,