Hello, i am trying to activate my student plan but it shows me the message :
“Verification Limit Exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.” Please help!
student account: [redacted by forum admin/moderator to remove PII]
studen info: Natalia Li
UQAM University Quebec Canada, Graphic Design
Hi
I understand you’re seeing the message: “Verification Limit Exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.”
After checking internally, our Education team found that your student account was previously verified, but that verified account was deleted. You should receive a confirmation email from Figma confirming your education access.
A couple of important notes: education status is tied to the email address you verify with. If you delete your account or change the associated email after verification, your education status will be revoked. Please avoid deleting the account or changing the verified email once verification is complete.
For more details: Figma for Education
Thanks,
Hi
I have a similar problem. SheerID have approved my verification application over a month ago, but my account still states that my education status has expired.
I am a UX/UI lecturer. I can’t run my classes via Figma teams, which is extremely frustrating and unprofessional.
I have sent multiple emails to education@figma.com.au, but no response (not even a confirmation that my email was received). I have tried Figma chat, re-contacting SheerID and now posting in this forum.
Best regards
Hey
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