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Subscriptions Stratzi
Subscriptions Stratzi
New Member
February 24, 2026
Question

Payment failing

  • February 24, 2026
  • 1 reply
  • 26 views

I am not able to make payments, despite trying with multiple cards. Please fix this, this is hampering my company operations. 

 

This topic has been closed for replies.

1 reply

Figmate
Junko3
Figmate
February 24, 2026

Hi ​@Subscriptions Stratzi,

 

I understand you’re unable to make payments despite trying multiple cards.

I can see from our backend that you already have an open support ticket (#1759535) and are working with a support specialist.

 

Unfortunately, for privacy and security reasons we can’t handle billing or payment issues directly in the forum. I’ve gone ahead and added a note to your ticket about this forum post so it’s visible to the team. Please continue the conversation in that ticket, the specialist will follow up there.

 

Thanks,

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